AC refunds on cancelled penalty-refundable tickets
#17
Join Date: Feb 2018
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As fluid situation, this article may also help.
https://www.rlb-law.com/briefings/co...-and-covid-19/
Troubling though, IATA has promoted Canada as country that has made decision to offer credits over refunds, which of course AC has seized upon...IATA has quite powerful lobbying arm and is broadly pushing this message so likely relief in form of cash likely less and less, despite protestations here against what AC has done.
and your welcome...trying to be helpful in these anxious times.
let us know how it turns out, good luck with getting to Verona (at some point) - fabulous locale especially nearby lake district...been many times
stay safe...
https://www.rlb-law.com/briefings/co...-and-covid-19/
Troubling though, IATA has promoted Canada as country that has made decision to offer credits over refunds, which of course AC has seized upon...IATA has quite powerful lobbying arm and is broadly pushing this message so likely relief in form of cash likely less and less, despite protestations here against what AC has done.
and your welcome...trying to be helpful in these anxious times.
let us know how it turns out, good luck with getting to Verona (at some point) - fabulous locale especially nearby lake district...been many times
stay safe...
#18
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,761
As fluid situation, this article may also help.
https://www.rlb-law.com/briefings/co...-and-covid-19/
Troubling though, IATA has promoted Canada as country that has made decision to offer credits over refunds, which of course AC has seized upon...IATA has quite powerful lobbying arm and is broadly pushing this message so likely relief in form of cash likely less and less, despite protestations here against what AC has done.
https://www.rlb-law.com/briefings/co...-and-covid-19/
Troubling though, IATA has promoted Canada as country that has made decision to offer credits over refunds, which of course AC has seized upon...IATA has quite powerful lobbying arm and is broadly pushing this message so likely relief in form of cash likely less and less, despite protestations here against what AC has done.
#19
Join Date: Jun 2005
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Posts: 5,181
When AC cancels a flight irrespective of the reason then they should pay the full amount passengers paid. If a passenger cancelled it then it's alright to deduct the refundable charges.
isn't this the same as you order something online and then the seller declared that this is non returnable and then finally say sorry I can't send you the product you paid so you can either buy another project later on or I will send you a refund minus the bigger portion of the money you paid.
I call it daylight robbery.
isn't this the same as you order something online and then the seller declared that this is non returnable and then finally say sorry I can't send you the product you paid so you can either buy another project later on or I will send you a refund minus the bigger portion of the money you paid.
I call it daylight robbery.
#20
Join Date: Feb 2020
Posts: 1,203
When AC cancels a flight irrespective of the reason then they should pay the full amount passengers paid. If a passenger cancelled it then it's alright to deduct the refundable charges.
isn't this the same as you order something online and then the seller declared that this is non returnable and then finally say sorry I can't send you the product you paid so you can either buy another project later on or I will send you a refund minus the bigger portion of the money you paid.
I call it daylight robbery.
isn't this the same as you order something online and then the seller declared that this is non returnable and then finally say sorry I can't send you the product you paid so you can either buy another project later on or I will send you a refund minus the bigger portion of the money you paid.
I call it daylight robbery.
https://www.transportation.gov/sites...203%202020.pdf
The focus is not on whether the flight disruptions are within or outside the carrier’s control, but rather on the fact that the cancellation is through no fault of the passenger.
#22
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Flex is not necessarily refundable with penalty. Internationally, sometimes, domestic/TB/sun, no. I put together a table in the master waiver/cancellation thread a couple days ago.
#23
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I searched seversl threads but I must be missing your table. Clearly, too much time at home. Which thread has the table?
#24
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#25
Join Date: May 2001
Location: YVR
Programs: AC SEMM
Posts: 2,072
So the ONE WAY "Y " Latitude fares I was planning on booking, the rules now state Non-Refundable.
Same for O and J one way fares. Return fares appear to be refundable.
So beware that Latitude, PE and J fares are not necessarily refundable especially if they are one way fares.
Same for O and J one way fares. Return fares appear to be refundable.
So beware that Latitude, PE and J fares are not necessarily refundable especially if they are one way fares.
Last edited by Argonaut1000; Apr 20, 2020 at 9:53 pm
#26
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#27
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#28
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#29
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