COVID-Related Flight Pass Extensions
#61
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,097
Confirm this too. I have a NA Latitude Pass and an NE US Latitude, total value of flights probably $25,000 and they've been extended to the same date.
Seriously impressed, and never thought they would do this. Starting to gain some new found respect.
Seriously impressed, and never thought they would do this. Starting to gain some new found respect.
#62
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,603
I have had 2 passes - an Alberta Commuter Pass, and a Western Canada to Europe Latitude Pass - both extended to April 1, 2021. I would definitely say that AC has done a reasonable job of being proactive in looking after these things. It would have been nice to have had non-refundable tickets refunded (I can understand why they haven't done that), but I certainly have a fair bit of time to use my passes (April 2021) and other flight credits (April 2022) moving forward.
#63
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,222
Thanks all for this thread.
Not that I is was booking any flight pass travel soon, but I just checked my FPs and all have been extended by at least a few months. One got extended from mid-October 2020 to end of April, 2021. Ones expiring in March 2021 got extended to June.
For me anyway, a good job by AC at being proactive.
Not that I is was booking any flight pass travel soon, but I just checked my FPs and all have been extended by at least a few months. One got extended from mid-October 2020 to end of April, 2021. Ones expiring in March 2021 got extended to June.
For me anyway, a good job by AC at being proactive.
#64
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,373
Same here! I have a Southwestern Flex pass originally expiring September 30, 2020 extended to April 30, 2021, and a Western USA Flex pass originally expiring January 16, 2020 extended to April 16, 2021.
For my passes, it looks like they just set them to expire in April 2021, but kept the day of month the same.
For my passes, it looks like they just set them to expire in April 2021, but kept the day of month the same.
#67
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
I have three flight passes (EW Connector Flex, SW Latitude, Alberta Unlimited Commuter Flex) that were set to expire anytime between August (after being extended first time from May) and October 2020.
All extended to April 30 2021 even though Alberta Commuter Unlimited Flex is still suspended--I presume I won't be able to book unlimited every month until April 30
All extended to April 30 2021 even though Alberta Commuter Unlimited Flex is still suspended--I presume I won't be able to book unlimited every month until April 30
#68
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
I had E-W connector J class flight pass - set to expire on May 22.
A few days ago, I saw that it had been extended by 3 months to Aug 22.
I have just re-looked at my flight pass on the AC web site, and I see that it has been further extended to April 30, 2021.
Secondly, I bought a J class Florida Plus flight pass on Mar 1. No flights taken. I see that expiration date has been automatically extended to June 1, 2021 from Mar 1, 2021
A few days ago, I saw that it had been extended by 3 months to Aug 22.
I have just re-looked at my flight pass on the AC web site, and I see that it has been further extended to April 30, 2021.
Secondly, I bought a J class Florida Plus flight pass on Mar 1. No flights taken. I see that expiration date has been automatically extended to June 1, 2021 from Mar 1, 2021
#70
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
AC's only real issue right now seems to be keeping cash on hand. They're quite happy to hand out travel credits rather than refunding, and I see this as the same.
I'm certainly happy with the result, but they're not doing this to be nice. They're doing this so you have no grounds to pursue a refund (through them or the legal system).
I'm certainly happy with the result, but they're not doing this to be nice. They're doing this so you have no grounds to pursue a refund (through them or the legal system).
#71
Join Date: Sep 2018
Location: LAX
Programs: AC SE, UA S, Bonvoy Titanium
Posts: 270
Looks like they've pulled most flight passes for purchase. Less so in Canada, but in the United States you can only buy the 30 credit business ones.
I'm glad the pass I stupidly bought late Feb has now been extended until June next year.
I'm glad the pass I stupidly bought late Feb has now been extended until June next year.
#72
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
Or what I think has been discussed elsewhere on FT. Sell me a 12 or 13 credit FP for the price of a 10 credit. Give it a term of 14 months. The start date is the date of my first flight.
I'd buy enough FPs to hit the SE AQD requirement for the next 5 years, knowing I won't use them for at least that long.
#74
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC 1MM, Marriott Gold, Hilton Gold,Hertz something or other, Sandals Sapphire, etc
Posts: 1,163
#75
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
No, just a 6-credit. More bonus AQM buying as 6's than 8+. But the 3 month extension was automatic. I don't expect it will be impossible to use by the new date, but just tracking the automatic/unrequested extensions. Some seem to have had 2, while I've had just one.