Jan 7, 2022, 12:33 am
Last edit by: canadiancow
https://acpnr.cowtool.com/
Feature Requests / Bug Reports
Feature Requests / Bug Reports
- More direct links to partner airline "manage booking" pages
- For points bookings, show how many points were used
- Sometimes when you have UN segments, it doesn't show the entire PNR
- How about a one tool using the other: PNR lookup tool could show R space available Y/N if pax isn't already upgraded.
- Can seat # be a clickable link to carrier manage booking/seat?
- Display ticket create date/time, helpful to know when reticketed due to schedule change.
Unofficial AC PNR Viewing Tool (cowtool)
Feb 12, 2020, 11:52 am
#121
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
Feb 12, 2020, 3:52 pm
#122
Join Date: Sep 2017
Programs: AC E50K (MM) FB (Platinum)
Posts: 215
DP: Just checked one of SWMBO Stanbury's CDG bookings in which two flight timings were changed. The aircanada.com page now has 2 links which I cannot recall seeing before. One says Change Flights? In RED with a scarey, big exclamation mark beside it; the other invites us to Cancel Flights. I don't feel brave enough to try either of those! Cannot select seats or anything like that. The two flights in question still have status TK.
This reservation was made before the change to Amadeus. The timing changes occurred some time ago.
This reservation was made before the change to Amadeus. The timing changes occurred some time ago.
Feb 12, 2020, 3:58 pm
#123
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
DP: Just checked one of SWMBO Stanbury's CDG bookings in which two flight timings were changed. The aircanada.com page now has 2 links which I cannot recall seeing before. One says Change Flights? In RED with a scarey, big exclamation mark beside it; the other invites us to Cancel Flights. I don't feel brave enough to try either of those! Cannot select seats or anything like that. The two flights in question still have status TK.
This reservation was made before the change to Amadeus. The timing changes occurred some time ago.
This reservation was made before the change to Amadeus. The timing changes occurred some time ago.
Feb 12, 2020, 4:12 pm
#124
Join Date: Sep 2017
Programs: AC E50K (MM) FB (Platinum)
Posts: 215
When I scroll down I see the summary of the flights, option to bid for an u/g (haha -- she is in J), passenger details summary, the offers for hotels and cars. No other button.
Tried both Chrome and Safari.
Duh?
Tried both Chrome and Safari.
Duh?
Feb 12, 2020, 4:37 pm
#125
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
I have it for some reservations, but not for others...
Why? Who knows... This is AC.
Feb 13, 2020, 7:53 am
#127
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
Other twist: Aeroplan status.
Not sure where the tool takes this from. My wife has 50K status until end of February. Based upon her 2019 flying she already qualified for 35K status also. (Not relevant to this issue, I am still unable to gift her 50K status again until March 1.)
The tool shows her as 35K, SA silver at this point. Checking on Altitude, still 50K. Checking the file on aircanada.com, no way to find status.
Not sure where the tool takes this from. My wife has 50K status until end of February. Based upon her 2019 flying she already qualified for 35K status also. (Not relevant to this issue, I am still unable to gift her 50K status again until March 1.)
The tool shows her as 35K, SA silver at this point. Checking on Altitude, still 50K. Checking the file on aircanada.com, no way to find status.
Feb 13, 2020, 8:43 am
#128
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,373
Other twist: Aeroplan status.
Not sure where the tool takes this from. My wife has 50K status until end of February. Based upon her 2019 flying she already qualified for 35K status also. (Not relevant to this issue, I am still unable to gift her 50K status again until March 1.)
The tool shows her as 35K, SA silver at this point. Checking on Altitude, still 50K. Checking the file on aircanada.com, no way to find status.
Not sure where the tool takes this from. My wife has 50K status until end of February. Based upon her 2019 flying she already qualified for 35K status also. (Not relevant to this issue, I am still unable to gift her 50K status again until March 1.)
The tool shows her as 35K, SA silver at this point. Checking on Altitude, still 50K. Checking the file on aircanada.com, no way to find status.
Booked a flight IAH-YYC on a flight pass in Flex M yesterday, and got prompted to pay $26 for a preferred seat. When I called in, the agent said the system showed that I was E35K, as does canadiancow 's PNR viewer. The Altitude site still shows E50K.
I guess AC jumped the gun a bit in status downgrades for 2020-2021?
Feb 13, 2020, 9:23 am
#130
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
I'm experiencing something similar. E50K for 2019-2020, dropping down to E35K for 2020-2021.
Booked a flight IAH-YYC on a flight pass in Flex M yesterday, and got prompted to pay $26 for a preferred seat. When I called in, the agent said the system showed that I was E35K, as does canadiancow 's PNR viewer. The Altitude site still shows E50K.
I guess AC jumped the gun a bit in status downgrades for 2020-2021?
Booked a flight IAH-YYC on a flight pass in Flex M yesterday, and got prompted to pay $26 for a preferred seat. When I called in, the agent said the system showed that I was E35K, as does canadiancow 's PNR viewer. The Altitude site still shows E50K.
I guess AC jumped the gun a bit in status downgrades for 2020-2021?
I tried again gifting her 50K status, but again altitude says I have to wait until after Mar 1.
Feb 13, 2020, 10:00 am
#132
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
I have done nothing.
In the old system, the status was loaded in res when you added the number, and never again. I don't know how Amadeus works.
It was also loaded in DCS when the flight was created ~4 days out.
So I wouldn't assume what Amadeus says is going to impact DCS right now.
But it's concerning if they're downgrading people mid-February.
This tool shows whatever's in Amadeus. Even if I could find another source for status information, I wouldn't want to use it, since it would mean this tool wouldn't match what agents see.
In the old system, the status was loaded in res when you added the number, and never again. I don't know how Amadeus works.
It was also loaded in DCS when the flight was created ~4 days out.
So I wouldn't assume what Amadeus says is going to impact DCS right now.
But it's concerning if they're downgrading people mid-February.
This tool shows whatever's in Amadeus. Even if I could find another source for status information, I wouldn't want to use it, since it would mean this tool wouldn't match what agents see.
Feb 13, 2020, 10:14 am
#133
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
I have done nothing.
In the old system, the status was loaded in res when you added the number, and never again. I don't know how Amadeus works.
It was also loaded in DCS when the flight was created ~4 days out.
So I wouldn't assume what Amadeus says is going to impact DCS right now.
But it's concerning if they're downgrading people mid-February.
This tool shows whatever's in Amadeus. Even if I could find another source for status information, I wouldn't want to use it, since it would mean this tool wouldn't match what agents see.
In the old system, the status was loaded in res when you added the number, and never again. I don't know how Amadeus works.
It was also loaded in DCS when the flight was created ~4 days out.
So I wouldn't assume what Amadeus says is going to impact DCS right now.
But it's concerning if they're downgrading people mid-February.
This tool shows whatever's in Amadeus. Even if I could find another source for status information, I wouldn't want to use it, since it would mean this tool wouldn't match what agents see.
BTW I have another issue, with ticket number. This is the return of an itinerary originally booked on AC, 014 stock but with first leg on another airline. First leg and remainder of the first way was rebooked by that airline on their stock. Now both on aircanada.com and on the PNR viewer, the return shows with the other airline's ticket number. However on Saudia and on another Amadeus airline (on which the last leg is) the ticket shows up with the original 014 ticket number, which I would guess is the correct one. Actually we have this issue on two different tickets since my wife and I had two separate files.
Feb 13, 2020, 10:42 am
#134
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
So it seems AC did something since now it show correct again.
BTW I have another issue, with ticket number. This is the return of an itinerary originally booked on AC, 014 stock but with first leg on another airline. First leg and remainder of the first way was rebooked by that airline on their stock. Now both on aircanada.com and on the PNR viewer, the return shows with the other airline's ticket number. However on Saudia and on another Amadeus airline (on which the last leg is) the ticket shows up with the original 014 ticket number, which I would guess is the correct one. Actually we have this issue on two different tickets since my wife and I had two separate files.
BTW I have another issue, with ticket number. This is the return of an itinerary originally booked on AC, 014 stock but with first leg on another airline. First leg and remainder of the first way was rebooked by that airline on their stock. Now both on aircanada.com and on the PNR viewer, the return shows with the other airline's ticket number. However on Saudia and on another Amadeus airline (on which the last leg is) the ticket shows up with the original 014 ticket number, which I would guess is the correct one. Actually we have this issue on two different tickets since my wife and I had two separate files.
There are a lot of things that can happen that are less common that I realize I don't handle. Multiple ticket numbers for one PNR is certainly one of them.
There's also the ability to have a different FQTV for each segment. Right now I just display each of your numbers beside your name, but I don't show which segment they're assigned to (that table is already pretty wide). But that's so uncommon I didn't think it was worth the effort.
Feb 14, 2020, 1:21 pm
#135
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,373
I checked in for the IAH-YYC flight this morning, and found that I’d lost my seat assignment. But, I was able to select 12D myself without issues, this time. Cow’s tool shows my status is back to E50K.
This does seem to match others’ observation that perhaps AC did something. It’s also looking like our statuses can now be updated without removing/re-adding FF numbers.
This does seem to match others’ observation that perhaps AC did something. It’s also looking like our statuses can now be updated without removing/re-adding FF numbers.