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How Long Does A Booking Frozen by Schedule Change Stay Frozen??

How Long Does A Booking Frozen by Schedule Change Stay Frozen??

Old Feb 2, 2020, 5:30 pm
  #46  
 
Join Date: Aug 2011
Posts: 174
I've got a frozen booking and tried to call AC.....it seems like the agent had no idea what to do and just kept saying the booking is fine and the ticket is already reissued. HUACA?

edit: HUACA-ed and another agent was able to fix it in 5 seconds

Last edited by w000t; Feb 2, 2020 at 6:01 pm
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Old Feb 3, 2020, 11:56 am
  #47  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,622
Originally Posted by Adam Smith
I think any change at all, including change of aircraft, moves it to TK.
​​​​​​I had a flight change the other day that switched from a rouge 763 to rouge 321. No change of time, flight number, or anything. And that froze the booking. So, confirmed that an equipment swap alone is enough.
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