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Question: Air Canada Flight Pass unable to change booking Flight Pass App Hacked

Question: Air Canada Flight Pass unable to change booking Flight Pass App Hacked

Old Jan 18, 20, 10:59 am
  #1  
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Join Date: Oct 2017
Posts: 4
Air Canada Flight Pass unable to change booking Flight Pass App Hacked

I have 6 bookings using a Latitude flight pass. All bookings have been changed by Air Canada and now an error appears when you click in the 'View bookings' link - see error below.

I thought I would try the Flight Pass App - when you click the Info link a pop up appears 'Your Itinerary has been changed...' if you click this link, supposedly to link to Air Canada website, it goes through 6 redirection links and ends up at a website Gearbest .

Decided to phone Air Canada - on a 2 hour hold - I think it is best that they cancel my bookings and I rebook them - as otherwise I can't request upgrade, change flights or split bookings.

Error Message on Website:

Your itinerary has been changed. Please contact Air Canada Reservations (1-888-247-2262) to review and accept the changes, or make a modification to your itinerary.

You may return to the previous page and your current information by selecting your browser's 'Back' button.

You may require this code if reporting a problem to
RC=123 component=BUSINESS_EXCEPTION
Ian45rpm is offline  
Old Jan 18, 20, 11:10 am
  #2  
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Call if you can. They'll clean the file. This s the current situation: if there was a schedule change you need to call and have tthem clean the file.
Stranger is offline  
Old Jan 18, 20, 11:26 am
  #3  
Moderator, Air Canada; FlyerTalk Evangelist
 
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Originally Posted by Stranger View Post
Call if you can. They'll clean the file. This s the current situation: if there was a schedule change you need to call and have tthem clean the file.
And that's true regardless of whether it's a flight pass, regular revenue ticket, Aeroplan, etc.
Adam Smith is online now  

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