Mar 4, 2022, 1:47 pm
Last edit by: canadiancow
The official meal priority is as follows:
1. XT - VIP 2+ MM
2. XM - VIP 1 MM
3. X - VIP
4. ST - Super Elite 2+ MM
5. SM - Super Elite 1 MM
6. SE - Super Elite
7. Everyone else
1. XT - VIP 2+ MM
2. XM - VIP 1 MM
3. X - VIP
4. ST - Super Elite 2+ MM
5. SM - Super Elite 1 MM
6. SE - Super Elite
7. Everyone else
Meal Priority on AC (2020 onwards)
Nov 23, 2022, 12:10 am
#196
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The best of our knowledge is in the wiki.
Nov 25, 2022, 9:45 am
#197
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
I wrote in about my most recent issues I talked about in the increased service thread. Strangely got a response in like 2 days (typically way longer). I’m not sure why I even bother to write in when I get responses like this.
Upgrade confirmed 14 days out at the SE window. What this agent says completely contradicts the eupgrade terms of service.
Not offered anything. Not even a 10% code. I wrote back and showed the agent the terms of service and also informed him that the FA SOP’s indicate XM/X, SM/SE as the priority. Wonder if I’ll even hear back.
The inflight meal issue may have been a result of your travel on your eUpgrade credits. The usually do the revenue Business class passengers first and then make their way to eUpgrade customers for their meal choice. I am sorry to hear that we did not have enough of your preferred meal choice left available for you.
Not offered anything. Not even a 10% code. I wrote back and showed the agent the terms of service and also informed him that the FA SOP’s indicate XM/X, SM/SE as the priority. Wonder if I’ll even hear back.
Dec 4, 2022, 5:23 pm
#199
Join Date: May 2006
Location: YYZ
Programs: AC SE, UA Silver, Bonvoy LT Titanium, Accor Diamond, Hilton Gold
Posts: 417
In both cases the crew “created” a tray with some items from the back and a main entree (there were more mains than trays). The crews went above and beyond, but they shouldn’t have been put in that situation to begin with.
Dec 4, 2022, 6:43 pm
#200
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Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Dec 4, 2022, 8:10 pm
#201
Join Date: Nov 2006
Programs: AC 75k
Posts: 56
Thanks Lev, I assumed that meant delay it by an hour or so to catch up on work. So next flight I’ll eat in the YYZ SS, get some shut eye on board, and reserve the inflight dinner meal before landing in AMS ( I have an onward flight on a LCC with no lounge etc). I’m curious to see how the crew responds!
Dec 4, 2022, 9:35 pm
#202
Join Date: Dec 2017
Posts: 58
Thanks Lev, I assumed that meant delay it by an hour or so to catch up on work. So next flight I’ll eat in the YYZ SS, get some shut eye on board, and reserve the inflight dinner meal before landing in AMS ( I have an onward flight on a LCC with no lounge etc). I’m curious to see how the crew responds!
I'm also now leery of using eupgrades to find out they don't have meals for us lol
Dec 4, 2022, 10:11 pm
#203
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
No. you only have one inflight dinner in this case, but you can choose when to have it.
Dec 4, 2022, 10:19 pm
#204
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
Pre-Covid I’d had a couple of instances where my upgrade cleared from LAX to YVR/YYZ well in advance, but I was informed on board that there would be no meal because I was “upgraded”. The flights were reverse-catered and they sold a number of J seats after the planes left Canada. Ideally they should model last minute J demand and cater for the unexpected, but they don’t.
In both cases the crew “created” a tray with some items from the back and a main entree (there were more mains than trays). The crews went above and beyond, but they shouldn’t have been put in that situation to begin with.
In both cases the crew “created” a tray with some items from the back and a main entree (there were more mains than trays). The crews went above and beyond, but they shouldn’t have been put in that situation to begin with.
For airport standby eUpgrade requests on flights within North America, we will do our utmost, but cannot guarantee the meal service of the higher cabin, where available.
Dec 4, 2022, 11:14 pm
#205
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That's also... odd. Pre-covid, they shouldn't have known at all that you were an upgrade. I don't know what they see now.
The only time I had an issue was when the GA explicitly told the SD a few seat numbers before push-back, with no other information, so a few of us did not get meals. I was not an upgrade.
Well there was the other time the Jazz FA said I was an upgrade because all the documentation was wrong about what ML*1 meant (in this case, I was a downgrade). But those codes are gone.
The only time I had an issue was when the GA explicitly told the SD a few seat numbers before push-back, with no other information, so a few of us did not get meals. I was not an upgrade.
Well there was the other time the Jazz FA said I was an upgrade because all the documentation was wrong about what ML*1 meant (in this case, I was a downgrade). But those codes are gone.
Dec 5, 2022, 8:06 am
#206
Join Date: Mar 2021
Location: Edmonton
Programs: AC*SE MM , Marriott Lifetime Platinum
Posts: 145
Thanks Lev, I assumed that meant delay it by an hour or so to catch up on work. So next flight I’ll eat in the YYZ SS, get some shut eye on board, and reserve the inflight dinner meal before landing in AMS ( I have an onward flight on a LCC with no lounge etc). I’m curious to see how the crew responds!
Dec 5, 2022, 8:19 am
#207
Join Date: Feb 2011
Location: YYZ
Programs: AC, BA, Marriott, SPG
Posts: 842
I don't think crew knows upgrades from paid tickets on the PIL except for gate upgrades (where ML code is next to name). Maybe things have changed though?
I think any non rev passengers should still be last, not sure it is always followed though. I had a deflated seat once to TLV and there was one non rev in J and no open seats so they offered to kick them out of their seat and give me it for the remainder of the flight. Not perfect example of meal choice but demonstrates that SD will prioritize other passengers over non rev.
I think any non rev passengers should still be last, not sure it is always followed though. I had a deflated seat once to TLV and there was one non rev in J and no open seats so they offered to kick them out of their seat and give me it for the remainder of the flight. Not perfect example of meal choice but demonstrates that SD will prioritize other passengers over non rev.
Dec 5, 2022, 2:20 pm
#208
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Join Date: Feb 2004
Location: YVR
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There are still many FAs that have no idea what "ST" means.
Added: Are there any (common) PIL codes that start with "S" that is not related to being any level of SE-ness?
Added: Are there any (common) PIL codes that start with "S" that is not related to being any level of SE-ness?
Last edited by yyznomad; Dec 5, 2022 at 2:44 pm
Dec 5, 2022, 3:18 pm
#209
Join Date: Jan 2017
Location: Halifax
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Dec 5, 2022, 4:14 pm
#210
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