Last edit by: tcook052
This new annual thread has been carved out of the previous thread in an effort to reduce the number of megathreads on the AC forum. For those interested previous versions are the original 2004 - 2014 thread , 2015 edition, 2016 edition , 2017 edition, 2018 edition and 2019 edition.
The original thread started by accident but quickly became a popular place to come and discuss off topic things such as hockey, new movies, or almost anything that wouldn't fit into existing AC forum threads. Air Canada or Aeroplan topics such as flight feedback, in-flight services issues, status or mileage earning/redemption are all topics that should go into existing AC forum threads so others can benefit from this information. Topics about hotels or airlines and/or their loyalty programs, destinations, in-flight travel tech. or anything best discussed elsewhere on FT may be relocated to that forum as this thread isn't meant to import travel topics to this forum that are better discussed on other forums. FT is an amazingly diverse and large community so members are encouraged to seek out all of its resources.
While the conversation is more relaxed as it would be in a lounge that doesn't mean however that the FT rules don't apply here as they definitely do so please refrain from controversial topics such as politics or religion, avoid profanities and treat other lounge patrons with the same respect you expect.
tcook052
Air Canada forum moderator
The original thread started by accident but quickly became a popular place to come and discuss off topic things such as hockey, new movies, or almost anything that wouldn't fit into existing AC forum threads. Air Canada or Aeroplan topics such as flight feedback, in-flight services issues, status or mileage earning/redemption are all topics that should go into existing AC forum threads so others can benefit from this information. Topics about hotels or airlines and/or their loyalty programs, destinations, in-flight travel tech. or anything best discussed elsewhere on FT may be relocated to that forum as this thread isn't meant to import travel topics to this forum that are better discussed on other forums. FT is an amazingly diverse and large community so members are encouraged to seek out all of its resources.
While the conversation is more relaxed as it would be in a lounge that doesn't mean however that the FT rules don't apply here as they definitely do so please refrain from controversial topics such as politics or religion, avoid profanities and treat other lounge patrons with the same respect you expect.
tcook052
Air Canada forum moderator
The Forum Lounge Thread (2020)
#76
A FlyerTalk Posting Legend and Moderator: Manufactured Spending
Join Date: May 2002
Location: YEG
Posts: 55,498
That goal by 97 though... sick.
^
http://www.cbc.ca/player/play/1667233859599/
Last edited by tcook052; Jan 6, 20 at 8:22 pm

#77
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
I think the reality of technology and the fact that someone is always listening just dawned on my vastly superior half.
Her friend popped in and mentioned a health app in passing. Moments later she was on her phone and one of the banner apps was for that same app.
It was amusing because it looked for a moment like she might throw the thing in the sink out of sheer panic.
Maybe now she'll understand why I use burners for myblue meth side business.
Her friend popped in and mentioned a health app in passing. Moments later she was on her phone and one of the banner apps was for that same app.
It was amusing because it looked for a moment like she might throw the thing in the sink out of sheer panic.
Maybe now she'll understand why I use burners for my

#78
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,304
While I am not particularly nostalgic, I have found the most efficient way to relive the days of yore is to interact with a chartered bank.
Seriously, what an effed up industry.
Me (On phone): I can't login to your (banking) website and can't reset my password.
Them (On phone): No problem Sir, I can fix that for you. Before we proceed, could you tell me the balance on your most recent statement?
Me: No, I can't login, remember? So I can't check my balance.
Them: Okay. If you look at your most recent paper statement, the number will be near the top.
Me: I don't have paper statements anymore because you hounded me into going paperless, remember?
Them: In that case you'l have to visit one of our branches to verify your identity. Is there anything else I can help you with?
Later ...
Me (at Branch): I can't login to your website and can't reset my password.
Them (at Branch): Oh we can't help you with that here, you'll have to call our Customer Service line.
Me: Then I'd like to speak to a manager. Is Mr. Scrooge available or is he too busy fetching coal, filling inkwells or kicking orphans?
Them (On phone): No problem Sir, I can fix that for you. Before we proceed, could you tell me the balance on your most recent statement?
Me: No, I can't login, remember? So I can't check my balance.
Them: Okay. If you look at your most recent paper statement, the number will be near the top.
Me: I don't have paper statements anymore because you hounded me into going paperless, remember?
Them: In that case you'l have to visit one of our branches to verify your identity. Is there anything else I can help you with?
Later ...
Me (at Branch): I can't login to your website and can't reset my password.
Them (at Branch): Oh we can't help you with that here, you'll have to call our Customer Service line.
Me: Then I'd like to speak to a manager. Is Mr. Scrooge available or is he too busy fetching coal, filling inkwells or kicking orphans?

#79
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 41,480
All banks suck. But some banks suck less than others.

#80
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,883
But I won't say anything bad about clients here. Never.
*burp*
(they're all wonderful like rainbows and cupcakes)

#81
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,304
I've had most of the major banks and all of the major credit card networks as clients and they were actually quite well ensconced in the 21st Century. They even embraced stuff like REST, JSON and a public Internet. Of course, those were back end / security people as opposed to front office staff.
They were / are mostly a pleasure to work with. Although there was the first time I was in MC worldwide HQ and the only way to pay for anything in their cafeteria was cash or MasterCard. No MasterCard? No problem. They had a machine that would vend prepaid MC cards in the lobby.
"Priceless", as their competition used to say.
They were / are mostly a pleasure to work with. Although there was the first time I was in MC worldwide HQ and the only way to pay for anything in their cafeteria was cash or MasterCard. No MasterCard? No problem. They had a machine that would vend prepaid MC cards in the lobby.
"Priceless", as their competition used to say.

#82
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 41,480
REST is so last century

#83
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,304

#84
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,672

#85
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
Sigh. Down to 6.4%...

#86
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 41,480
Fine. So two decades ago.
All the cool companies are moving to GQL. Heck, even AC!
All the cool companies are moving to GQL. Heck, even AC!

#87
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC .90MM, Marriott Gold, Hertz something or other, Sandals Sapphire, etc
Posts: 1,099

#88
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
Tom Brady is sitting at home reminding himself that he's the greatest that ever played the position, he has more rings than any other player, and he's rich beyond his wildest dreams.
Unfortunately, he's also telling his agent to find him a team. Here comes Favre 2.0 - and that's an ugly way to end a beautiful career.
Unfortunately, he's also telling his agent to find him a team. Here comes Favre 2.0 - and that's an ugly way to end a beautiful career.

#89
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC .90MM, Marriott Gold, Hertz something or other, Sandals Sapphire, etc
Posts: 1,099
Tom Brady is sitting at home reminding himself that he's the greatest that ever played the position, he has more rings than any other player, and he's rich beyond his wildest dreams.
Unfortunately, he's also telling his agent to find him a team. Here comes Favre 2.0 - and that's an ugly way to end a beautiful career.
Unfortunately, he's also telling his agent to find him a team. Here comes Favre 2.0 - and that's an ugly way to end a beautiful career.

#90
A FlyerTalk Posting Legend and Moderator: Manufactured Spending
Join Date: May 2002
Location: YEG
Posts: 55,498
