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Attempting a world record HOLD TIME

Attempting a world record HOLD TIME

Old Dec 21, 19, 10:51 am
  #1  
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Attempting a world record HOLD TIME

Got to the office 830 am been on hold for 4 hrs 19 minutes and counting. I would start a boycott but its hard to book business class from toronto to capetown with westjet or porter
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Old Dec 21, 19, 11:31 am
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Originally Posted by mboca28 View Post
Got to the office 830 am been on hold for 4 hrs 19 minutes and counting. I would start a boycott but its hard to book business class from toronto to capetown with westjet or porter
That's nice of AC because Aeroplan automatically drops your call at 2 hours.

There are at least 2 dozen options from Toronto to Capetown.....
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Old Dec 21, 19, 11:31 am
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Originally Posted by mboca28 View Post
I would start a boycott but its hard to book business class from toronto to capetown with westjet or porter
There are lots of other choices: BA, KLM, SAA etc. Any reason you can't book a ticket online? With the weather delays currently I bet the phone lines are slammed.
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Old Dec 21, 19, 11:58 am
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Wow - that's crazy for hold times.

If you're buying a revenue ticket to CPT from YYZ, may want to look at UA YYZ-EWR-CPT, as that's probably the quickest routing to CPT and avoids the typical long layovers in Europe.
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Old Dec 21, 19, 12:50 pm
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Originally Posted by gcashin View Post
If you're buying a revenue ticket to CPT from YYZ, may want to look at UA YYZ-EWR-CPT, as that's probably the quickest routing to CPT and avoids the typical long layovers in Europe.
A quick look on google flights for random dates in January shows the shortest duration is Air France with a 1:55 stop in CDG. Second shortest is KLM with 2:50 in AMS.
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Old Dec 21, 19, 12:51 pm
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You have considerably more patience for poor customer service than I would when attempting to spend several thousand dollars.
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Old Dec 21, 19, 12:57 pm
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Originally Posted by Jagboi View Post
A quick look on google flights for random dates in January shows the shortest duration is Air France with a 1:55 stop in CDG. Second shortest is KLM with 2:50 in AMS.
How do you figure? Its 3 hours longer to go via CDG than the shortest possible routing.
And even the AC routing via VIE is shorther than AF via CDG.

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Old Dec 21, 19, 12:59 pm
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EWR CPT is 3x weekly so if your dates aren't flexible it may not appear in your search.
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Old Dec 21, 19, 1:02 pm
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Originally Posted by Jagboi View Post
A quick look on google flights for random dates in January shows the shortest duration is Air France with a 1:55 stop in CDG. Second shortest is KLM with 2:50 in AMS.
You must be looking at days when UAís flight via EWR isnít running (itís 3x weekly to start). The UA EWR routing is more than 2 hours quicker than those options.
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Old Dec 21, 19, 1:07 pm
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Originally Posted by gcashin View Post
You must be looking at days when UAís flight via EWR isnít running (itís 3x weekly to start). .
Must have done. I picked a random date to look and AF/KLM was the shortest showing.
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Old Dec 21, 19, 1:08 pm
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Originally Posted by rankourabu View Post
How do you figure? Its 3 hours longer to go via CDG than the shortest possible routing.
And even the AC routing via VIE is shorther than AF via CDG.

...these are Economy prices, right?
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Old Dec 21, 19, 1:16 pm
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Originally Posted by yyztozag View Post
...these are Economy prices, right?
I wasnt aware business gets there faster
One ways too. So totally random, sorted by duration to show shortest possible routing (not including the 5 hours wasted on the phone too)
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Old Dec 21, 19, 1:34 pm
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Hold times are ridiculous. I’m calling for an inquiry about an existing flight and got the immediate message saying wait times could exceed 60 minutes. I’m 31 minutes in.. thankfully the Texans and Bucs are on for entertainment while I listen to the incessant AC music and promo messages.

edit: only 43 minutes! I feel like I won the lottery! My gawd that’s sad...
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Last edited by Stiff; Dec 21, 19 at 1:50 pm
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Old Dec 21, 19, 1:49 pm
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Originally Posted by Stiff View Post
Hold times are ridiculous. Iím calling for an inquiry about an existing flight and got the immediate message saying wait times could exceed 60 minutes. Iím 31 minutes in.. thankfully the Texans and Bucs are on for entertainment while I listen to the incessant AC music and promo messages.
Maybe we could crowd fund to buy them a new music hold system.
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Old Dec 21, 19, 2:05 pm
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So have they hired someone to answer the phone yet?
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