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Dear Santa - could AC please give me ......

Dear Santa - could AC please give me ......

Old Dec 10, 19, 7:35 pm
  #1  
Original Poster
 
Join Date: Jan 2010
Location: Toronto
Programs: BA executive Club - Demoted to Bronze and promoted to AC Altitude 50K (gold)
Posts: 301
Dear Santa - could AC please give me ......

Waiting for my first recognition of 50k elite for 2020, and experienced a good cross section of flights to earn this status including PE back from SF yesterday. The flight was like most of my AC experiences - like a "curate's egg" - good in parts. The inconsistencies DRIVE ME MAD. So I thought my top 10 (first world) issues with AC which a bit of attention and dollars would do a lot for the brand.

10. At number 10, put a curtain between PE and economy. No privacy from coach including the constant foot traffic to use the PE loo.
9. Serve Goose Island IPA in PE. So, I was offered lager, lager or lager - three choices yesterday. When I asked for the Goose Island IPA (a buck or two more a tin - I was told I'd have to buy it)
8. Load the right balance of meals in PE for a YYZ to YVR or SFO sector. I have not had my choice the last three times now as they seem to load exactly the right number so the menu becomes redundant after the first row
7. Change your IFE programming. Got to the point now where I don't bother looking as there is nothing of interest
6. At number 6, fix the USB ports on the E190s. Yes I know they're on borrowed time and are due to go. What else isn't being maintained on them
5. Change the menu in the lounges! Bored of knorr packet soups, dips out of a vat out the back, and replenish the bananas occasionally
4. Give me more than 46 AQMs for a 600 buck ticket between YOW and YYZ. Though the race to lob pretzels and water by junior crew and only finish half way down the aircraft provides weekly entertainment.
3. Put some crew back on the aircraft. On a 787-900 from SFO - 8 crew which is legal leaving 3 for Biz and 5 to do PE and Economy. PE service is all and then nothing as the crew get lost down the back selling rubbish food
2. Getting excited now : and at number 2 - do a drinks round before lunch or dinner in PE and Biz. Most carriers do that drinks round and so a drink and nibbles keeps us busy while food is heated. I have my entree foil left on so I can have a drink first AND THEN wine with the meal. (occasionally for fun I've had the one drink rule enforced too which gets the call bell going.)
1 And at number one. CHANGE THE MENUs. I am sure the omelette with ground beef and warm cottage cheese has been around for 5 years in coach. The cod in Biz - they must have bought a job lot. The creamy tortellini and Mexican Chicken thigh has been on the menu in PE for over a year. (save yourselves the menu cards - we know it off by heart!!) Loads of press on how their Chefs work hard to deliver delicious food and innovation. . My (tiny) chicken breast and veg in coach to/from London is made in Germany, 300 calories and nuked within an inch of it's life - read the label. Fascinating read and around a 2 bucks a unit. Add a second tomato, a second shaving of cheese, something other than inedible carrot cake and so on. The blandness, lack of imagination, low quality, lack of choice and lack of rotation is sloppy, lazy and shows an indifference to customers.

and I didn't even start on my status recognition, dirty aircraft, punctuality etc etc

Happy Holidays!
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Mikey Mike Mike is offline  
Old Dec 10, 19, 7:50 pm
  #2  
RZR
 
Join Date: Feb 2010
Location: YUL
Programs: AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,178
No comment.
Getting my popcorn ready
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Old Dec 10, 19, 8:07 pm
  #3  
 
Join Date: Dec 2005
Location: YWG
Programs: AC SE100, SPG Gold, AMEX Plat
Posts: 470
An app that shows my selected seats. Or allows me to choose my seat. Or just the ability to select my seat online. Or, forget it, lump of coal for me.
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Old Dec 10, 19, 8:27 pm
  #4  
 
Join Date: Feb 2007
Location: YVR
Programs: Accidental AC E35K
Posts: 2,504
Answer the @#\•!* phone?
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Old Dec 10, 19, 10:29 pm
  #5  
 
Join Date: Nov 2007
Location: I dunno
Programs: Too Many
Posts: 2,123
Santa do tell AC to stop pretending that they are world class!

Last edited by skybluesea; Dec 11, 19 at 9:12 pm
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Old Dec 10, 19, 10:30 pm
  #6  
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Still believe in Santa, eh? :-)
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Old Dec 10, 19, 10:49 pm
  #7  
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,520
Originally Posted by Stranger View Post
Still believe in Santa, eh? :-)
Apparently so.......and it seems quite a few still believe in the Easter Bunny too!
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Old Dec 11, 19, 12:39 am
  #8  
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Join Date: Feb 2004
Location: YVR
Programs: AC S100K 2MM; UA MP Premier Silver; Marriott Bonvoy Lifetime Titanium Elite
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Originally Posted by Mikey Mike Mike View Post

10. At number 10, put a curtain between PE and economy. No privacy from coach including the constant foot traffic to use the PE loo.
This.
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Old Dec 11, 19, 12:16 pm
  #9  
 
Join Date: Aug 2015
Location: YVR
Programs: AC E75K
Posts: 86
Originally Posted by Mikey Mike Mike View Post
9. Serve Goose Island IPA in PE. So, I was offered lager, lager or lager - three choices yesterday. When I asked for the Goose Island IPA (a buck or two more a tin - I was told I'd have to buy it)
This! Is there actually an option to buy this? I've never even heard about it, but that doesn't mean much.
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Old Dec 11, 19, 1:51 pm
  #10  
 
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Elite/Ambassador. NEXUS, National
Posts: 2,999
Originally Posted by padawanflyer View Post
This! Is there actually an option to buy this? I've never even heard about it, but that doesn't mean much.
Flightwaitresses willingness (or ability) to get, even charging, items from other cabins is widely varied. The hive mind reports everything from getting thing and not charging you, getting things and charging, refusing to try, or citing heisenpolicy forbidding it.
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Old Dec 11, 19, 2:54 pm
  #11  
 
Join Date: May 2014
Location: YYJ
Programs: AC E50K (*G), NEXUS
Posts: 581
Dear Santa, could you please give free SDC to E50K and up?
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Old Dec 11, 19, 3:04 pm
  #12  
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Join Date: Jun 2010
Location: Body in YYZ, heart in YYG
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Posts: 2,286
Arriving on time every now and then would be nice too.
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Old Dec 11, 19, 4:21 pm
  #13  
 
Join Date: Mar 2019
Programs: Aeroplan
Posts: 59
Display actual meals in the app rather than just that there is a meal (e.g. lunch right after take off or wait a few hours then dinner?)
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Old Dec 11, 19, 4:37 pm
  #14  
 
Join Date: Oct 2006
Location: LotusLand...
Programs: AC Elite50k, BAEC Blue, Amex Plat, RBC Black Tin Visa
Posts: 581
Nice post MMM. I got to Post 13 without anyone mentioning;

1. A half decent OTP. 75% of the continent has weather too you know...
2. J Class seats that don't deflate
3. Some nutty expensive longhaul fares in PE and J

I'm feeling pretty punk right now so I will stop and leave. Santa are u listening????

Last edited by TheOnlyWayTo Fly; Dec 11, 19 at 4:39 pm Reason: Forget to tick Instant Notification
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Old Dec 11, 19, 5:20 pm
  #15  
 
Join Date: Aug 2018
Location: Montreal
Programs: Air Canada E50K, IHG Platinum Ambassador
Posts: 37
Latitude fares priced at levels that make sense.

Unless youíre flying on an FP, or youíve got a corporate deal. I havenít seen a latitude fare that I could justifiably spend money on.
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