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Can't log in/ Can't get through on phone

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Can't log in/ Can't get through on phone

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Old Dec 3, 2019, 9:20 am
  #1  
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Join Date: Jul 2000
Posts: 294
Angry Can't log in/ Can't get through on phone
Title explains Aeroplan problem. Haven't been able to login for the last couple of months. Wait on telephone is too long.
frfl37 is offline  
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Old Dec 3, 2019, 9:22 am
  #2  
 
Join Date: Jul 2010
Location: YYC
Programs: AC SE100K, *G, Bonvoy Plat, Hilton Gold, Hertz PC, Avis PC, Enterprise Plat
Posts: 671
Are you still trying to log in with your Aeroplan number or have you made the switch to email username?
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Old Dec 3, 2019, 9:42 am
  #3  
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Posts: 294
What switch?
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Old Dec 3, 2019, 9:58 am
  #4  
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
@frfl37

Originally Posted by frfl37
Title explains Aeroplan problem. Haven't been able to login for the last couple of months. Wait on telephone is too long.
Originally Posted by frfl37
What switch?
This thread and emails from AC advised of changes required

Aeroplan and Website Update for September 10, 2019


In addition, AC just recently began migration its systems and that would add complications.

If you haven't been able to login for months, why did you wait until now to ask?
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