eUps pre-airport for regulars since Amadeus
Nov 29, 2019, 8:04 pm
#91
Join Date: Feb 2006
Programs: AC75 MM
Posts: 957
Nov 30, 2019, 3:58 am
#94
Join Date: Aug 2001
Location: Moncton, NB, Canada
Programs: AC MM+
Posts: 197
I was informed again last evening at GRU by the concierge that there is still no workaround to process upgrades after t-24 and that the deficiencies in the systems will absolutely not be resolved before March as per an internal memo. March is optimistic she said.
Nov 30, 2019, 4:27 am
#95
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,154
Do we have confirmation which of those it is?
Nov 30, 2019, 4:46 am
#96
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
They can do either if they're competent and willing to put in the effort.
As for my case, 45 minutes before check-in opened, I received an EF alert. J5 R3.
I cancelled my waitlist, and reapplied the upgrade, which was immediately confirmed.
I don't know if my email to the concierge had any impact here, but I'll take the win.
It's not letting me select seats though. It will, however, let me select seats for SFO-YVR-HKG that I already flew.
As for my case, 45 minutes before check-in opened, I received an EF alert. J5 R3.
I cancelled my waitlist, and reapplied the upgrade, which was immediately confirmed.
I don't know if my email to the concierge had any impact here, but I'll take the win.
It's not letting me select seats though. It will, however, let me select seats for SFO-YVR-HKG that I already flew.
Last edited by canadiancow; Nov 30, 2019 at 5:02 am Reason: Corrected time
Nov 30, 2019, 4:56 am
#97
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Just got an email from the concierge. So I suspect they did have a hand in getting R3 opened, but me and EF were faster to take advantage of it.
Thanks AC!
Thanks AC!
Nov 30, 2019, 7:36 am
#98
Join Date: Apr 2011
Location: YYC
Programs: AC SE 1MM, Marriott Ambassador
Posts: 3,396
As family matter settled bit down so need to get to Rome for long-over due client briefing.
Just booked
Nov 30 YVR-YUL FLEX
DEC 01 YUL-FCO FLEX
DEC 03 FCO-YUL LAT
DEC 03 YUL-FCO LAT
"R" space available for 1st three legs, and Res. agent went away for while, and came back with "R' space for last leg.
And 1st leg booked less than 24 hrs. from departure.
I normally book J for this client, but with vast number of eupgrade points available, might as well save client some serious coin.
Will see how this ranks on the upgrade list??
Just booked
Nov 30 YVR-YUL FLEX
DEC 01 YUL-FCO FLEX
DEC 03 FCO-YUL LAT
DEC 03 YUL-FCO LAT
"R" space available for 1st three legs, and Res. agent went away for while, and came back with "R' space for last leg.
And 1st leg booked less than 24 hrs. from departure.
I normally book J for this client, but with vast number of eupgrade points available, might as well save client some serious coin.
Will see how this ranks on the upgrade list??
Nov 30, 2019, 1:03 pm
#100
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,743
Within North America, a Latitude fare can be upgraded using R or Z space. Internationally, R or P. But, as mentioned above, many agents don't know this. I had one very experienced agent tell me a couple of years ago it was impossible, eUps always came from R, and then she was shocked after she called NRD and they did it.
Dec 2, 2019, 9:43 pm
#102
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,154
So it seems obvious that someone somewhere is indeed monitoring and pre-clearing requests.
Dec 3, 2019, 2:15 am
#103
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
This used to be clearly laid out in the AC website. It discussed using P and Z for LAT fare upgrades. But the page that had this info has disappeared. Maybe someone here has the link or saved this page?
Dec 3, 2019, 4:50 am
#105
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,097