eUps pre-airport for regulars since Amadeus
Nov 29, 2019, 9:08 am
#76
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,222
The AC apologists would likely jump all over me for sarcastically repeating the "Business as usual" statement given by AC and its COO. So I won't do that. 
But I agree that it is very unlikely that AC would lose everyone's bookings. Given that, it's still been an unhappy experience for an awful lot of customers.
But I agree that it is very unlikely that AC would lose everyone's bookings. Given that, it's still been an unhappy experience for an awful lot of customers.
Nov 29, 2019, 10:40 am
#77
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,160
Yes, I did. I'm still at T-5days, so you're closer than I am ... but I did reach out to the concierge, and they confirmed that I'm on the upgrade list but declined to clear me at this point.
Nov 29, 2019, 11:07 am
#78
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Nov 29, 2019, 3:02 pm
#79
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,160
I emailed the main Concierge email address (not an airport one), and asked them if they could process my eupgrade request (for an SEMM with a paid PY seat on a J9 TATL). They replied very politely and told me "I am happy to confirm that you are wait listed for the flight". Which isn't exactly what I asked
but I'm not going to push the issue for another day or so.
Nov 29, 2019, 3:05 pm
#80
Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 464
Based on my experience today, no. I was #6 on the list with 9 empty J seats. Because no one can request an upgrade once check-in opens, it actually seems like you have a good chance to get your spot.
Tons of folks were turned away requesting upgrades, but it seemed everyone high enough on the list cleared without issue.
Tons of folks were turned away requesting upgrades, but it seemed everyone high enough on the list cleared without issue.
I thought during this transition period upgrades on waitlist not confirmed by T-24hr will be cancelled and requesting upgrade during airport check-in will be unavailable?
Nov 29, 2019, 3:50 pm
#81
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
I don't want to double post but I had a heck of a time eUpping an R4 flight just now. It wasn't the transition period but the charming new website, hence the thread where I posted.
https://www.flyertalk.com/forum/31788665-post5214.html
https://www.flyertalk.com/forum/31788665-post5214.html
Nov 29, 2019, 3:55 pm
#82
Join Date: Feb 2006
Programs: AC75 MM
Posts: 959
Have been monitoring some upgrade lists the last couple days and I can see there are people standing by for upgrades (not employees).
I thought during this transition period upgrades on waitlist not confirmed by T-24hr will be cancelled and requesting upgrade during airport check-in will be unavailable?
I thought during this transition period upgrades on waitlist not confirmed by T-24hr will be cancelled and requesting upgrade during airport check-in will be unavailable?
[Edit - I think I'm incorrect: as per AC "You will not be able to request upgrades at the airport, and unfortunately, we cannot guarantee that upgrades which were not cleared prior to check in will be processed at the gate, even if a seat is available."]
Last edited by tomvancouver; Nov 29, 2019 at 7:48 pm
Nov 29, 2019, 3:56 pm
#83
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Not sure what NRD means.
I emailed the main Concierge email address (not an airport one), and asked them if they could process my eupgrade request (for an SEMM with a paid PY seat on a J9 TATL). They replied very politely and told me "I am happy to confirm that you are wait listed for the flight". Which isn't exactly what I asked but I'm not going to push the issue for another day or so.
I emailed the main Concierge email address (not an airport one), and asked them if they could process my eupgrade request (for an SEMM with a paid PY seat on a J9 TATL). They replied very politely and told me "I am happy to confirm that you are wait listed for the flight". Which isn't exactly what I asked
but I'm not going to push the issue for another day or so.Lol almost sounds like the concierges misinterpreted the request or something.
Nov 29, 2019, 3:59 pm
#84
Join Date: Jun 2014
Location: YVR
Programs: SE 100K
Posts: 934
As a (positive) datapoint:
E75K. T-12 until my YVR > YYZ flight.
Logged on, space for PE so just took that rather than chancing the J waitlist - especially with the recent changes and uncertainty.
All went smoothly though.
E75K. T-12 until my YVR > YYZ flight.
Logged on, space for PE so just took that rather than chancing the J waitlist - especially with the recent changes and uncertainty.
All went smoothly though.
Nov 29, 2019, 4:09 pm
#85
Join Date: Sep 2014
Location: Vancouver / Los Angeles
Programs: AP Altitude E75K
Posts: 30
eUP Clearance - FINALLY
AC556 YVR to LAX, Monday Dec 2
"Comfort"
E50 --> submitted my eUpgrade request 10 days in. "Waitlisted"
Upgraded cleared this morning around 6:45am EST and was alerted via SMS and email. Had to call in to get a seat assignment.
"Comfort"
E50 --> submitted my eUpgrade request 10 days in. "Waitlisted"
Upgraded cleared this morning around 6:45am EST and was alerted via SMS and email. Had to call in to get a seat assignment.
Nov 29, 2019, 4:48 pm
#86
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
any idea what the inventory was like this morning? Currently it is
Results from ExpertFlyer.com
AC 556 0 YVR LAX 320 Daily J5 C5 D5 Z1 P0 R0 Y0 B0 M0 U0 H0 Q0 V0 W0 G0 S0 T0 L0 A0 K0
12/02/19 16:30 12/02/19 19:25 92% / 11m
Nov 29, 2019, 5:49 pm
#87
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,160
Nov 29, 2019, 7:39 pm
#89
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
The AC apologists would likely jump all over me for sarcastically repeating the "Business as usual" statement given by AC and its COO. So I won't do that.
But I agree that it is very unlikely that AC would lose everyone's bookings. Given that, it's still been an unhappy experience for an awful lot of customers.
But I agree that it is very unlikely that AC would lose everyone's bookings. Given that, it's still been an unhappy experience for an awful lot of customers.
Nov 29, 2019, 7:56 pm
#90
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255