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aeroplan broken? Can't book flights from Canada to US on AC planes

aeroplan broken? Can't book flights from Canada to US on AC planes

Old Nov 19, 19, 2:30 pm
  #1  
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aeroplan broken? Can't book flights from Canada to US on AC planes

I've been trying to make a booking from YUL or YYZ to a few airports in the US and I'm only getting united flights... Any Ideas?
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Old Nov 19, 19, 2:32 pm
  #2  
 
Join Date: Mar 2001
Location: Toronto, ON
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Do you know if there is AE availability on the AC flights?
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Old Nov 19, 19, 2:49 pm
  #3  
 
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AC/Aeroplan are in the midst of a massive system migration today and tomorrow so their systems are down until then.
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Old Nov 19, 19, 2:51 pm
  #4  
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Originally Posted by bjan4614 View Post
AC/Aeroplan are in the midst of a massive system migration today and tomorrow so their systems are down until then.
You're off by a day. They're back up already.
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Old Nov 19, 19, 2:55 pm
  #5  
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Well, maybe not so much.

I was able to login to Aeroplan.

This was the message when I clicked to view Manage Your Bookings




And while I was able to select cities and dates, the page gives this


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Old Nov 19, 19, 3:00 pm
  #6  
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Fine, but that's not "the Amadeus migration".
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Old Nov 19, 19, 3:02 pm
  #7  
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Originally Posted by canadiancow View Post
Fine, but that's not "the Amadeus migration".
Right, but OP's subject line was "aeroplan broken?..."
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Old Nov 19, 19, 3:07 pm
  #8  
 
Join Date: Mar 2001
Location: Toronto, ON
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Originally Posted by 24left View Post
Right, but OP's subject line was "aeroplan broken?..."
Because it's only returning UA flights, not AC flight.

They weren't complaining about pages not loading on the website.

It's possible that award inventory hasn't been loaded back yet.

Last edited by ChrisA330; Nov 19, 19 at 3:12 pm
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Old Nov 19, 19, 3:57 pm
  #9  
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I just did a few quick searches, but I'm only seeing a little bit of non-IKK on AC metal.
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Old Nov 19, 19, 5:06 pm
  #10  
 
Join Date: Jun 2018
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Around mid day today AC award flights were back up on Aeroplan and United, but I noticed in the last few minutes they all disappeared again.
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Old Nov 19, 19, 5:29 pm
  #11  
 
Join Date: Sep 2007
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Originally Posted by HiAperture View Post
Around mid day today AC award flights were back up on Aeroplan and United, but I noticed in the last few minutes they all disappeared again.
noticed the same.

in the middle of booking something YYZ-YUL connecting to TK and then it all disappeared.
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Old Nov 20, 19, 6:35 am
  #12  
 
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Still not seeing AC awards this morning.
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Old Nov 20, 19, 8:40 am
  #13  
 
Join Date: Aug 2019
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Aeroplan is showing AC premium economy (class N) awards but still no economy and business inventory...
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Old Nov 20, 19, 9:57 am
  #14  
 
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Yup, I see the same. Award availability is borked.
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Old Nov 20, 19, 10:09 am
  #15  
 
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Anyone tried calling in to see if the phone agents can still book awards on AC metal?
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