aeroplan broken? Can't book flights from Canada to US on AC planes
Nov 21, 2019, 8:12 am
#16
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
”higher than normal call volume, so we can’t take your call, goodbye”
Nov 21, 2019, 8:24 am
#17
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
Thanks, I saw awards re-appeared on the site this morning but the one I wanted which had been available prior to the great migration was sadly gone.
Nov 21, 2019, 8:39 am
#18
Join Date: Sep 2012
Location: GRU-CGH
Programs: TP Gold; IB Oro; G3 Diamond; AD Diamond; LA Plat.; HH Diamond; IHG Diam Amb; Marriott Plat.
Posts: 104
Nov 21, 2019, 9:26 am
#19
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
I was looking at routes out of YVR back to Florida. back on monday there was one seat in J available on the 789 service to EWR this Saturday. Aeroplan searches are now showing AC options again for me on that route, but not that flight any more. United still shows no AC results at all, so clearly things are not back to normal.
Nov 21, 2019, 10:53 am
#20
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
The AC inventory got loaded back around 11pm ET last night - at least for the few routes that I was monitoring.
Same availability and same problematic search results, e.g. the same flight available for standalone YTZ-YUL fixed award but no for YTZ-YUL-IST.
AC flights are definitely still down for UA.com
Same availability and same problematic search results, e.g. the same flight available for standalone YTZ-YUL fixed award but no for YTZ-YUL-IST.
AC flights are definitely still down for UA.com
Nov 21, 2019, 11:50 am
#21
Join Date: Jan 2018
Posts: 161
The AC inventory got loaded back around 11pm ET last night - at least for the few routes that I was monitoring.
Same availability and same problematic search results, e.g. the same flight available for standalone YTZ-YUL fixed award but no for YTZ-YUL-IST.
AC flights are definitely still down for UA.com
Same availability and same problematic search results, e.g. the same flight available for standalone YTZ-YUL fixed award but no for YTZ-YUL-IST.
AC flights are definitely still down for UA.com
Nov 21, 2019, 3:07 pm
#23
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
Nov 24, 2019, 10:25 am
#24
Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
I can't seem to do international searches, from mobile device or laptop I'm getting this:
Your requested itinerary cannot be booked at this time, please try again. If the problem persists, please call the aeroplan.com website support centre at 1-866-689-8080
Your requested itinerary cannot be booked at this time, please try again. If the problem persists, please call the aeroplan.com website support centre at 1-866-689-8080
Nov 24, 2019, 12:43 pm
#25
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
Having the same error here ... have tried on Chrome, Incognito, Safari and none of them have worked. Pretty frustrating especially as I'm trying to book an available J award that is usually hard to find.