The Newly Redesigned Air Canada Mobile App (Fall 2019)
#61
Original Poster
Join Date: Feb 2018
Location: YYT
Programs: AC 35K, M-Bonvoy Platinum Elite, DragonPass, AMEX MR, NEXUS
Posts: 1,702
According to the Apple App Store it has been offically released as version 5.0, see https://apps.apple.com/ca/app/air-canada/id326459697
The App Store on my phone is offering this as an update to my current version. Generally I like living on the bleed edge and updating as soon as possible. Based on past experience with the Air Canada app, I'm waiting on this update.
The App Store on my phone is offering this as an update to my current version. Generally I like living on the bleed edge and updating as soon as possible. Based on past experience with the Air Canada app, I'm waiting on this update.
Really confused. I thought we weren't getting a new AC mobile app until like January after the beta period is finished.
Also, still no digital altitude card in the now updated app.
#62
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Join Date: Sep 2012
Location: SFO
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The digital card will come later. They needed to get something out that supported login to replace the old one.
I forgot to send my email of issues I found over the weekend, so I'll try to do that tonight so 5.0.1 can fix some of them
I forgot to send my email of issues I found over the weekend, so I'll try to do that tonight so 5.0.1 can fix some of them

#63
Join Date: Jun 2010
Location: LHR
Programs: AC SE
Posts: 4,155
Just got the new app through the App Store (guess I didnt have the beta?).
First experiences are positive:
Logged in error-free ^
Automatically loaded my booking ^
Automatically loaded my booking not made on AC.com ^
First experiences are positive:
Logged in error-free ^
Automatically loaded my booking ^
Automatically loaded my booking not made on AC.com ^
#64
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Join Date: Feb 2018
Location: YYT
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Posts: 1,702
I would be intrigued to see what this list contains? I can't imagine you found many issues...Lol
#65
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Here's the draft I had (and the TODO is why I didn't send it):
Having used the new Android app for 29 flights on multiple bookings over the weekend, I have some feedback:
1. The brightness often goes to 100%, even on screens that are not showing a boarding pass.
2. The list of reservations jumps back to the top constantly if it's updating, which is annoying when I'm trying to scroll down. (TODO attach video)
3. I often travel with another person on my booking, and I complete check-in for both of us. However, his boarding pass shows up first, and I have to go into each flight to remove them individually. It would be nice to be able to either only download one person's boarding pass, or to quickly remove all passes for one passenger.
4. I have one booking, SFO-YYC, overnight, YYC-YXE. I was able to check in for the first segment, but not the second. 24 hours before the second, the app would only send me to check-in for the first. The old app let me specify a departure city, which needed to be YYC for this to work.
1. The brightness often goes to 100%, even on screens that are not showing a boarding pass.
2. The list of reservations jumps back to the top constantly if it's updating, which is annoying when I'm trying to scroll down. (TODO attach video)
3. I often travel with another person on my booking, and I complete check-in for both of us. However, his boarding pass shows up first, and I have to go into each flight to remove them individually. It would be nice to be able to either only download one person's boarding pass, or to quickly remove all passes for one passenger.
4. I have one booking, SFO-YYC, overnight, YYC-YXE. I was able to check in for the first segment, but not the second. 24 hours before the second, the app would only send me to check-in for the first. The old app let me specify a departure city, which needed to be YYC for this to work.
I'll have to make a video and send it if they haven't fixed it in today's update.
#68
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When they drop off the PNR (something like 72 hours), the app no longer sees them, and sorts them appropriately.
I definitely agree that I always want my next flight to show up first though.
I definitely agree that I always want my next flight to show up first though.
#71
Original Poster
Join Date: Feb 2018
Location: YYT
Programs: AC 35K, M-Bonvoy Platinum Elite, DragonPass, AMEX MR, NEXUS
Posts: 1,702
Every time I exit the updated app, the rondelle on the app icon shrinks from the old size to the new size.
In the older app, it filled the app icon, but the new app has it as a smaller rondelle in the center.
Glitch perhaps? Or is it a design feature I wonder.
In the older app, it filled the app icon, but the new app has it as a smaller rondelle in the center.
Glitch perhaps? Or is it a design feature I wonder.
#72
Join Date: Jun 2010
Location: LHR
Programs: AC SE
Posts: 4,155
I dont understand. The new app (which I just got) has the smaller icon. It doesnt shrink and grow back and forth, does it?
#73
Original Poster
Join Date: Feb 2018
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