Nor only did my Aeroplan number not bring up all my bookings, but the app lost them all when I put my phone in airplane mode. And wouldn’t get any back until I had connectivity. And AC wifi does not provide connectivity for free with the new app (I thought it did with the old) at least not on international flights.

I noticed the same on a domestic flight. The old app definitely worked with free AC wifi

I was sure I read in a post that the app was not yet final, that other features would be added in time.

I agree with the posters above. The AC website worked for free when wifi was working on several of my international flights. It's often a feature with many airlines. IMHO, the app should work this way as well.

Also, when I first downloaded the new app, I added one trip to see how things worked. I found the app was not intuitive and required multiple clicks to view the flight info etc. In the old app, all flights on the entire PNR appeared on the same page and you could scroll down. Why would I want to click 2, 4 or more times for each trip?

Then I decided to sign into Aeroplan and yes, it loaded the various trips. However, once signed out, all of the trips disappeared from view. Yet, before signing in, when I added a PNR manually, the trip I had loaded was always available.

Did the app team design this app so you always have to be signed in to view a trip?

I haven't yet tested other things but if the flow and features I need are not easily viewable and available, I'd just rather use the website on my phone - which in my experiences, has been far better to checking in and getting ALL BPs for a multi-sector trip. This never worked well or at all on the old app.

And to re-iterate, I agree for the need to have the app or at the very least the website, to be available for free with inflight wifi.

I am waiting a bit before passing final judgement as I'm quite curious how it will function once the res system switches over.

Obviously, after Tuesday, some missing features will become available. Why implement something needed for only a few days e.g. Seat preview? The new version release date is aligned with the Amadeus go live.

I ran into check-in issue this morning with the new app. It happened to me once with the beta as well. I couldn't get to the last step and get my BP. Got an error saying check-in has failed. I had to use the mobile version instead and it worked. I can understand missing feature for a few days but something as critical as check-in not working properly is unacceptable.

With respect to the app (not) working on Gogo, I can assure you that not all parts of the old app did either.

I don't have Charles or Burp in front of me right now, but I suspect the app is hitting some domain that hasn't been whitelisted.

Email them feedback. They'll fix it.

I did. I figured it was just using different ports than the old app and therefore getting blocked. Either way I am sure they will address it.

App hasn't updated any flight info in the last 42 mins. Kind of negates the benefit of seeing if your upgrade cleared or when the inbound is going to land if none of that info is available.

If you pull up the upgrade list it should fetch the most current data.

Bear in mind upgrades clear 5 minutes after the check-in cutoff.

As for the inbound, are you not able to just click the track inbound option? I've been using it all weekend with no issues.

Affirm to all of those. The app failed to update for over an hour.

Any chance they'll also bring back the day-and-hour (or -minute if less than one hour) countdown to the next flight after they switch to Amadeus? Now I can only tell my friends "I'm going to Tokyo in 23 days" instead of "I'm going to Tokyo in 23 days 11 hours."
BIG DISAPPOINTMENT!

The only thing I do like the new app better is that now I can easily check the status of the upcoming flight of the upcoming flight of the upcoming flight of the upcoming flight.
I briefly tried how far it would allow me to trace back and was stopped at two days before this dinosaur was hit by a fire ball.
Please pardon the giant screenshots.

https://cimg4.ibsrv.net/gimg/www.fly...394531cd58.jpg

https://cimg6.ibsrv.net/gimg/www.fly...c4b7ad0c2b.jpg

Well, joy. I have a fire HD 8 I bought last year that I use as my main device on planes, runs Netflix and Spotify like a charm. Old app ran perfectly fine on it, new app marked as incompatible on play store (and is not in Amazon's store either) so I can't install it. Opening the old app throws out a message to upgrade.:(

Can you side load on a fire? The new app should be up on apkmirror by now.

Two more buggy items:

1) When I open the app and select an icon, it closes the app. Re-open it and it behaves as expected;

2) The Book feature doesn't bring up any flights. It just spins away searching instead.

I put in all upcoming flights 11 in total . When it refreshes only 6 are left
Old app kept all flights even those that I was tracking for my wife .
And yes the old app was much easier to use

PLEASE give us back the old APP or rehire the team that put it together

I could, but the idea of running unsigned binaries from a source I don't trust makes me squeamish.
It's a shame, you'd think they'd make an effort to actively support such a popular and cheap device from a large manufacturer.

Is it that popular? At my last company, we officially supported the Amazon ecosystem, until we realized it was a non-trivial amount of effort for something like 1% of our user base, and 0.1% of our Android revenue.

I somehow ended up downgraded to the beta version of the app. Signing in doesn't bring up any reservations. When I try add them manually, it can't find them.

Total garbage.

At least one version of the app had problems dealing with trailing spaces when manually adding reservations. The app would come back and say that the rez couldn't be found.

I think it was for the name field only, not the PNR. IMHO it's lazy coding not to trim strings but maybe that's been fixed.

I'd argue that's lazy backend coding.

No point doing it twice (Android and iOS) when you can do it once in a manner that's much easier to update.

No idea, but I always assumed that based on price that it was very popular for the bottom end of the market. IIRC it was <C$100, and the only way to root it requires physical tampering. So perfect for a disposable travel device.
But mobile is not my expertise canadiancow so I'll defer to your expertise.

To get back on topic I honestly got so frustrated at that that I uninstalled the app from my phone as well. The one place I really want to use it is the tablet.

The new App does not carry the bookings registered on the old App. Signed into Aeroplan and it does not pull up my existing bookings. I have to re-enter each and everyone.

Seat preview function is eliminated. What was AC thinking?

This new App is total rubbish.

Utter crap (as usual with AC).

I’ve been using the Air Canada app ever since it first came out....and I’ve constantly been amazed at how Air Canada manages to screw it up at every so-called “upgrade”. But this time they really managed to get to a new low. All the essential functionality and information has been removed, the u/i sucks, and it just looks like crap....the whole thing appears to have been designed by a 5 year old. They couldn’t have ruined it any more than if they were actually trying to.....oh!!!

Can someone explain how to get rid of this. I was playing around with different features. This was a flight status search. Fine. It was for Nov 18 and irrelevant now. Thanks.

https://cimg9.ibsrv.net/gimg/www.fly...78d7406239.png

App isn't totally complete yet from what I understand.

Expect many bug fixes and other additions to the app in the coming weeks.

That's one heck of a downgauge; this flight was scheduled on an A350 when I booked it.
https://cimg8.ibsrv.net/gimg/www.fly...85d4a5de61.png

At the moment it is totally screwing up aircraft on any itinerary with two or more segments. It seems to randomly pick one type from one segment and use it for all segments. But if you go back later you might find a 333 on YQG-YYZ or some such.

Not sure if this is the right thread - mods feel free to move.

Since the Amadeus upgrade came online today, the Aeroplan iPhone app won't log me in, claiming "this version of the app is no longer supported." Click on the update option, but the app store has no new version available

the new version is available on Android, so this might just be an iOS Apple thing holding the update up for a couple hours. Try again tomorrow I'd say.

Since the Amadeus update, I have noticed the pax info on the app has changed.

Now says,
Johnamr Smith
AC/[email protected]

Only seeing this AC/E on my AE booking, but not on my paid booking.

Does AC/E signify status perhaps? Funny though, as I have Prestige, not Elite.

Ummm, no, the essential functionality and information has not been removed. My reservations are there, I like the Flight Status page, I can check-in and get a boarding pass, track the inbound flight, search the incorrect standby list, search other flights, etc.

It is much better than the old app (granted, anything would be better).

There are bugs, and improvements that need to happen, but I am amazed that they got the app updated and amazed that it was able to handle the migration fairly seamlessly.

The best migration to a new system I have ever seen from AC!

And no, I am not comparing it to the disaster that is the Amadeus transition...:D

One can only hope.

https://cimg6.ibsrv.net/gimg/www.fly...f5b99cf0b2.jpg

Maybe they do it this way?

Update is published on App Store now

Amazing :D TATL on a DH3 would be legendary.

Any other incorrect aircraft issues being noticed on the app besides this?

https://cimg8.ibsrv.net/gimg/www.fly...b414ce0ae.jpeg

Looks like there's still some cleaning up that needs to be done. It doesn't seem to be an issue for places other than Saint John NB and St. John's NL as the app includes the province name for these places.

Yeah..ok, finally found the online check-in button after some searching. As for the rest of your comment....glad you like it but it appears you’re really in the minority. The comments in various forums,news reports etc are overwhelmingly in agreement that the “ app upgrade” has pretty well Been a regression and downgraded the app.

Great...the transition was seamless...from a not so great usable functioning app to a complete dogs-breakfast of a completely multi-step,useless piece of garbage.