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-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   The Newly Redesigned Air Canada Mobile App (Fall 2019) (https://www.flyertalk.com/forum/air-canada-aeroplan/1993153-newly-redesigned-air-canada-mobile-app-fall-2019-a.html)

canadiancow Oct 6, 20 11:49 am

With today's changes to eUps, the app shows no indication that you've requested an upgrade if you're outside the clearance window. The website says "waitlisted".

canadiancow Oct 7, 20 4:07 pm

This is what disrupted bookings look like now. They seem to have given up on letting you access them in the app at all. The link takes you to the website.

https://cimg4.ibsrv.net/gimg/www.fly...a448ea5ea1.png

canadiancow Oct 9, 20 11:12 am

I shouldn't have complained that the mobile BP had no indication of MM status.

It seems that it's dropped my status entirely.

https://cimg0.ibsrv.net/gimg/www.fly...89ff8a9d0f.png

And this is definitely an app issue, because the web BP has it (as does the barcode in the app).

https://cimg9.ibsrv.net/gimg/www.fly...e77c1dee43.png

canadiancow Oct 9, 20 1:46 pm

Well they fixed that quickly :tu:

https://cimg8.ibsrv.net/gimg/www.fly...7440e3ff94.png

capedreamer Oct 9, 20 3:03 pm

Did AC Remove the *G Designation from Mobile BPs?
 
AC mobile BP as of March 12, 2020:

https://i.postimg.cc/XvLF92zB/IMG-3577.jpg

AC mobile BP as of October 10, 2020 (also the case for one I have from May):

https://i.postimg.cc/7Zvg4Jzh/IMG-3575.jpg

And yes, my AP number is on file and the status even reflected on the 'back':

https://i.postimg.cc/k5qK6rfd/IMG-3576.jpg

Has anyone else noticed this? Is this intentional? If so, why?

capedreamer Oct 9, 20 3:37 pm


Originally Posted by capedreamer (Post 32735843)
AC mobile BP as of March 12, 2020:

https://i.postimg.cc/XvLF92zB/IMG-3577.jpg

...

Now that my post has been merged into this thread, I should clarify that the above is only true after loading into the Apple Wallet. In the AC mobile app itself, I see something akin to what canadiancow shared.

canadiancow Oct 14, 20 6:07 pm

Looks like there's some maintenance tonight from 2300-0500 EDT, but the only downtime should be modifying your saved passengers and payment methods.

Adam Smith Oct 14, 20 11:13 pm


Originally Posted by canadiancow (Post 32748272)
Looks like there's some maintenance tonight from 2300-0500 EDT, but the only downtime should be modifying your saved passengers and payment methods.

FP bookings are completely down at the moment. And no mention of the outage on the app, it just gives an error.

canadiancow Oct 17, 20 9:33 pm

EnabledCurrency needs to implement Parcelable

Code:

10-17 19:31:00.419 17924 17924 D AndroidRuntime: Shutting down VM
10-17 19:31:00.419 17924 17924 E AndroidRuntime: FATAL EXCEPTION: main
10-17 19:31:00.419 17924 17924 E AndroidRuntime: Process: com.aircanada, PID: 17924
10-17 19:31:00.419 17924 17924 E AndroidRuntime: java.lang.RuntimeException: Parcelable encountered IOException writing serializable object (name = com.aircanada.mobile.util.n1)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Parcel.writeSerializable(Parcel.java:2113)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Parcel.writeValue(Parcel.java:1883)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Parcel.writeArrayMapInternal(Parcel.java:975)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.BaseBundle.writeToParcelInner(BaseBundle.java:1620)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Bundle.writeToParcel(Bundle.java:1303)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.app.IActivityTaskManager$Stub$Proxy.activityStopped(IActivityTaskManager.java:4389)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.app.servertransaction.PendingTransactionActions$StopInfo.run(PendingTransactionActions.java:145)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Handler.handleCallback(Handler.java:938)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Handler.dispatchMessage(Handler.java:99)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Looper.loop(Looper.java:223)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.app.ActivityThread.main(ActivityThread.java:7656)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.lang.reflect.Method.invoke(Native Method)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
10-17 19:31:00.419 17924 17924 E AndroidRuntime: Caused by: java.io.NotSerializableException: com.aircanada.mobile.service.model.currency.EnabledCurrency
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1240)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1604)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1565)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1488)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1234)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1604)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1565)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1488)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1234)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:354)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    at android.os.Parcel.writeSerializable(Parcel.java:2108)
10-17 19:31:00.419 17924 17924 E AndroidRuntime:    ... 13 more


canadiancow Nov 1, 20 11:15 am

The Air Canada app keeps crashing. Can't copy/paste this on my phone, but stack trace is here:

https://cimg6.ibsrv.net/gimg/www.fly...fd821c9936.png

Adam Smith Nov 2, 20 10:29 pm

Anyone else noticed the app being much faster since last week's update?

canadiancow Nov 6, 20 8:16 pm

Good to see we'll have native app support for booking with points right away.

https://cimg3.ibsrv.net/gimg/www.fly...5f1c29e9b2.png

canadiancow Nov 7, 20 1:07 pm

I've been seeing this error a fair bit in the past 18 hours, but I was worried when it happened during check-in.

https://cimg5.ibsrv.net/gimg/www.fly...57f1ceb45f.png

Luckily, it didn't prevent checking in, so I have my boarding pass.

Unfortunately, I noticed a bigger problem. Where's my BP from yesterday??? I didn't get paper because I was confident the app would save it, but here we are. With the ongoing migration, I really hope I don't need to fight for those miles. On that matter, where's my Oct 10 YVR-YYZ? Those miles posted, so I don't care. But BPs seem to be vanishing.

https://cimg5.ibsrv.net/gimg/www.fly...bcab26a366.png

Bohemian1 Nov 7, 20 1:16 pm

I know it's not much different from other error handler messages, but I like the choice of language:


An error occurred that we didn't expect.
Given AC's IT track record, I would have expected something closer to:


An error occurred that we did expect.

canadiancow Nov 7, 20 1:22 pm

I have no idea what's going on this weekend, but I suspect the backend is currently in a very broken state.


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