Oct 28, 2019, 2:48 pm
The Newly Redesigned Air Canada Mobile App (Fall 2019)
Feb 14, 2020, 6:01 am
#466
Join Date: Nov 2016
Posts: 282
Oh no. The app now keeps crashing every time I click on a reservation. Will try a reboot, but if that doesn't fix it, then the app will be completely unusable until a fix is released.
Edit: Rebooted and no change. The app is unusable until a new version is released.
Edit: Rebooted and no change. The app is unusable until a new version is released.
Last edited by musicmtl; Feb 14, 2020 at 6:06 am
Feb 14, 2020, 7:58 am
#467
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,150
Clear the app data/cache
Feb 14, 2020, 10:59 am
#468
Join Date: Nov 2016
Posts: 282
Feb 18, 2020, 6:54 pm
#470
Join Date: May 2014
Posts: 319
Just updated to iOS 5.2.0 today. I see absolutely no improvements on this update compared to the previous update. The app still sucks, lacks the same features as before, still requires multiple steps to do what used to take one step. So...still pretty well the worst app I've ever cone across.
Feb 18, 2020, 7:32 pm
#471
Join Date: Sep 2019
Location: YYZ
Programs: AC SE100K, Bonvoy Titanium, Nexus
Posts: 56
Just updated to iOS 5.2.0 today. I see absolutely no improvements on this update compared to the previous update. The app still sucks, lacks the same features as before, still requires multiple steps to do what used to take one step. So...still pretty well the worst app I've ever cone across.
Feb 19, 2020, 5:47 pm
#472
Join Date: May 2014
Posts: 319
Feb 23, 2020, 8:30 am
#474
Join Date: Aug 2009
Location: Ottawa, Canada
Programs: AC Elite
Posts: 63
Feb 23, 2020, 8:36 am
#475
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,765
This is a case where it may be easier to look at the booking on the website, where they make it fairly clear what has changed.
Feb 23, 2020, 10:16 am
#476
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
Just tried checking in with the app for the first time. I think I’m checked in but no BP delivered by the app. 
Tried on my laptop and got the email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen.
Tried on my laptop and got the email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen.
Feb 23, 2020, 10:38 am
#477
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
In the app, did you try and click the More tab at the bottom and then Boarding Passes?
As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
Feb 23, 2020, 11:54 am
#478
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
@Sopwith
In the app, did you try and click the More tab at the bottom and then Boarding Passes?
As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
In the app, did you try and click the More tab at the bottom and then Boarding Passes?
As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
Feb 23, 2020, 9:12 pm
#479
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,516
@Sopwith
In the app, did you try and click the More tab at the bottom and then Boarding Passes?
As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
In the app, did you try and click the More tab at the bottom and then Boarding Passes?
As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
Dr. PITUK
Feb 27, 2020, 11:09 am
#480
Join Date: Nov 2016
Posts: 282
Android version 5.2.1
Resolved an issue which prevented v5.2 from launching for some customers when updating from an earlier version of the app.
• We've introduced 3 new cards to the 'Overview' tab of each booking in 'Trips': Check-in, flight status, and seats.
• Seat assignment, meal, and flight status information incorporated into each flight's details in Trips.
• Easy access to your boarding pass from every tab of the app.
• Fixes to a number of bugs to improve the stability and performance of the app.
Resolved an issue which prevented v5.2 from launching for some customers when updating from an earlier version of the app.
• We've introduced 3 new cards to the 'Overview' tab of each booking in 'Trips': Check-in, flight status, and seats.
• Seat assignment, meal, and flight status information incorporated into each flight's details in Trips.
• Easy access to your boarding pass from every tab of the app.
• Fixes to a number of bugs to improve the stability and performance of the app.