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The Newly Redesigned Air Canada Mobile App (Fall 2019)

The Newly Redesigned Air Canada Mobile App (Fall 2019)

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Old Dec 28, 19, 7:59 am   -   Wikipost
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Old Feb 14, 20, 6:01 am
  #466  
 
Join Date: Nov 2016
Posts: 272
Oh no. The app now keeps crashing every time I click on a reservation. Will try a reboot, but if that doesn't fix it, then the app will be completely unusable until a fix is released.

Edit: Rebooted and no change. The app is unusable until a new version is released.

Last edited by musicmtl; Feb 14, 20 at 6:06 am
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Old Feb 14, 20, 7:58 am
  #467  
 
Join Date: Feb 2019
Location: YYZ
Programs: AC, Marriott
Posts: 405
Originally Posted by musicmtl View Post
Oh no. The app now keeps crashing every time I click on a reservation. Will try a reboot, but if that doesn't fix it, then the app will be completely unusable until a fix is released.

Edit: Rebooted and no change. The app is unusable until a new version is released.
Clear the app data/cache
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Old Feb 14, 20, 10:59 am
  #468  
 
Join Date: Nov 2016
Posts: 272
Originally Posted by TechnoTourist View Post
Clear the app data/cache
Didn't do that, but all of a sudden the app is working fine. Probably something in the back end that was sending some improperly formatted data, or something along those lines.
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Old Feb 15, 20, 5:48 pm
  #469  
 
Join Date: Apr 2018
Programs: AC 50K
Posts: 13
I hate this app.

That is all.
Duff76 is offline  
Old Feb 18, 20, 6:54 pm
  #470  
 
Join Date: May 2014
Posts: 299
Just updated to iOS 5.2.0 today. I see absolutely no improvements on this update compared to the previous update. The app still sucks, lacks the same features as before, still requires multiple steps to do what used to take one step. So...still pretty well the worst app I've ever cone across.
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Old Feb 18, 20, 7:32 pm
  #471  
 
Join Date: Sep 2019
Location: YYZ, LGA
Programs: AC SE100K, Bonvoy Titanium, Nexus
Posts: 48
Originally Posted by Genetk44 View Post
Just updated to iOS 5.2.0 today. I see absolutely no improvements on this update compared to the previous update. The app still sucks, lacks the same features as before, still requires multiple steps to do what used to take one step. So...still pretty well the worst app I've ever cone across.
You must use very few apps. Chill
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Old Feb 19, 20, 5:47 pm
  #472  
 
Join Date: May 2014
Posts: 299
Originally Posted by FifthBiz View Post
You must use very few apps. Chill
You're right, I choose not to live on my computer...and it's still the most useless app I've come across in 20 years. As for chilling...not to worry, I've been spending the past 4 months on a tropical beach enjoying myself.🤣
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Old Feb 22, 20, 6:52 pm
  #473  
 
Join Date: Sep 2011
Programs: AC SE*100K
Posts: 1,378
I’m enjoying getting notifications from the app for flights today that I rebooked weeks ago and am no longer flying.
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RatherBeInYOW is offline  
Old Feb 23, 20, 8:30 am
  #474  
 
Join Date: Aug 2009
Location: Ottawa, Canada
Programs: AC Elite
Posts: 63
My trips-flight changes

Can anyone tell me when your flight changes how you figure out which version in my trips is the most recent? Is it the itinerary with no number, #1 or #2 ? Would be nice if there was a date of change or something to advise which one is valid.
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Old Feb 23, 20, 8:36 am
  #475  
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 7,386
Originally Posted by braysu View Post
Can anyone tell me when your flight changes how you figure out which version in my trips is the most recent? Is it the itinerary with no number, #1 or #2 ? Would be nice if there was a date of change or something to advise which one is valid.
The highest number is the one that's most recent and therefore "valid". If it makes you feel better, I have one that has 3

​​​This is a case where it may be easier to look at the booking on the website, where they make it fairly clear what has changed.
Adam Smith is offline  
Old Feb 23, 20, 10:16 am
  #476  
 
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,542
Just tried checking in with the app for the first time. I think I’m checked in but no BP delivered by the app. Tried on my laptop and got the email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen.
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Old Feb 23, 20, 10:38 am
  #477  
FlyerTalk Evangelist
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 17,034
Originally Posted by Sopwith View Post
Just tried checking in with the app for the first time. I think I’m checked in but no BP delivered by the app. Tried on my laptop and got the email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen.
@Sopwith
In the app, did you try and click the More tab at the bottom and then Boarding Passes?

As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
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Old Feb 23, 20, 11:54 am
  #478  
 
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,542
Originally Posted by 24left View Post
@Sopwith
In the app, did you try and click the More tab at the bottom and then Boarding Passes?

As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
I tried More and Boarding Passes at the time and got the same error message. Just tried it again, and magically it worked.
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Old Feb 23, 20, 9:12 pm
  #479  
 
Join Date: Nov 2005
Location: YYJ
Posts: 1,746
Originally Posted by 24left View Post
@Sopwith
In the app, did you try and click the More tab at the bottom and then Boarding Passes?

As for the "email with the link to the BP. It appears, but when I click “Add” it takes me to a blank screen", I get that often and it sometimes takes 2 or 3 tries of clicking the link from the email to get it to load into wallet. Sometimes it works on the first try. It's really a mystery.
.
Originally Posted by Sopwith View Post
I tried More and Boarding Passes at the time and got the same error message. Just tried it again, and magically it worked.
Well, AC app may be struggling, but magic still works. It's our only hope!

Dr. PITUK
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Old Feb 27, 20, 11:09 am
  #480  
 
Join Date: Nov 2016
Posts: 272
Android version 5.2.1

Resolved an issue which prevented v5.2 from launching for some customers when updating from an earlier version of the app.

• We've introduced 3 new cards to the 'Overview' tab of each booking in 'Trips': Check-in, flight status, and seats.
• Seat assignment, meal, and flight status information incorporated into each flight's details in Trips.
• Easy access to your boarding pass from every tab of the app.
• Fixes to a number of bugs to improve the stability and performance of the app.
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