Oct 28, 2019, 2:48 pm
The Newly Redesigned Air Canada Mobile App (Fall 2019)
Nov 20, 2019, 7:29 am
#166
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
Based on my experience with the new app, it is very definitely still beta. A nicer UI but less or more difficult to use functionality.
Nov 20, 2019, 8:25 am
#168
Join Date: Apr 2011
Location: YYC
Programs: AC SE 1MM, Marriott Ambassador
Posts: 3,397
I am familiar enough with development that if I look at the backlog of features required just to get to parity with the old app, I don't think it will be a "few" weeks. Several months, perhaps. As I said, the old app was pretty bad. It timed out constantly, couldn't cache data effectively, was susceptible to lag, and couldn't do a lot of things. But at least it did what it did with relatively few clicks.swipes, and was pretty logical/intuitive. The new app, well, isn't. The only thing that is an improvement is that it can (finally) seem to cache itineraries. But most other things are a hot mess.
Nov 20, 2019, 11:29 am
#169
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
I was able to add an existing AE flight to the app after I found out almost by accident from the AC web site that the booking reference has changed. 
However there is absolutely no useful information or functionality to be found. Unbelievable!
However there is absolutely no useful information or functionality to be found. Unbelievable!
Nov 20, 2019, 11:50 am
#170
Join Date: May 2014
Posts: 319
From what I am seeing not only here on this thread and forum but across the internet it would appear that you are in the minority and most people,FF or not, who actually use the app, disagree with you and are not happy with the new iteration. As for working the kinks out...fair enough, but as has already been pointed out, there are so many kinks to work out to at least bring it back to the functionality of the previous app that it would apoear that this piece of junk was rushed out and forced on us prematurely.
Nov 20, 2019, 3:35 pm
#172
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC 1MM, Marriott Gold, Hilton Gold,Hertz something or other, Sandals Sapphire, etc
Posts: 1,163
No point arguing with the "this is the worst app ever" people.
App is useful, but not yet fully functional.
I did notice that the app kicked me out and require me to log back in a couple of times today. All of my res loaded again, including my AP res, but not my RBC Rewards res, which I keep having to re-enter whenever I have to log back in.
App is useful, but not yet fully functional.
I did notice that the app kicked me out and require me to log back in a couple of times today. All of my res loaded again, including my AP res, but not my RBC Rewards res, which I keep having to re-enter whenever I have to log back in.
Nov 20, 2019, 3:35 pm
#173
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,226
Nov 20, 2019, 4:16 pm
#174
Join Date: Aug 2001
Location: Ottawa and Montreal
Programs: SPG Gold / IHG Spire / Emerald Executive Elite
Posts: 457
FWIW, I noticed that when using the app with US dollars, I was able to snatch AC YOW - LAS return for US$227.40, while the same AC flights were CAD$325.00 (still using the app).
Does it make sense? That's nowhere close to the current exchange rate.
Does it make sense? That's nowhere close to the current exchange rate.
Nov 20, 2019, 6:31 pm
#175
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,398
Nov 20, 2019, 8:24 pm
#177
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Recent flight status searches will automatically disappear 4 days after flight day. Your November 18 AC101 will drop off on or after November 22.
Nov 20, 2019, 8:34 pm
#178
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Nov 20, 2019, 8:51 pm
#179
Join Date: Mar 2002
Location: YYJ
Posts: 4,137
Perhaps you haven't been paying attention to OAL system migrations.
Some great examples of "screw-ups of the first order" there.
This is just a few minor annoyances.
Flights were not impacted. The same cannot be said for the US/HP system migration. Or DL/NW.
Some great examples of "screw-ups of the first order" there.
This is just a few minor annoyances.
Flights were not impacted. The same cannot be said for the US/HP system migration. Or DL/NW.
Nov 20, 2019, 10:53 pm
#180
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,398
I mean, Air Canada hasn't migrated their check-in/departure systems yet. Don't count your chickens just yet...