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-   -   The Newly Redesigned Air Canada Mobile App (Fall 2019) (https://www.flyertalk.com/forum/air-canada-aeroplan/1993153-newly-redesigned-air-canada-mobile-app-fall-2019-a.html)

YYC traveler Nov 20, 19 8:29 am


Originally Posted by codfather (Post 31757649)
I am somewhat surprised that they decided to fully release the new app before the beta period ended.

I would have expected them to leave the old app there for the next two months at least.

I think it was necessary to support to move to Amadeus. If the move hadn't happened now, then I strongly suspect they would still be calling the new version a beta.

Based on my experience with the new app, it is very definitely still beta. A nicer UI but less or more difficult to use functionality.

Seat13F_AC_CRJ Nov 20, 19 9:06 am

Is Standby and Upgrade list not working for everyone, or only for me and AC889 tomorrow?
--
13F

ridefar Nov 20, 19 9:25 am


Originally Posted by codfather (Post 31757643)
I am of the opinion that everything is still in the development stage, and these minor kinks will be worked out over the next few weeks.

I am familiar enough with development that if I look at the backlog of features required just to get to parity with the old app, I don't think it will be a "few" weeks. Several months, perhaps. As I said, the old app was pretty bad. It timed out constantly, couldn't cache data effectively, was susceptible to lag, and couldn't do a lot of things. But at least it did what it did with relatively few clicks.swipes, and was pretty logical/intuitive. The new app, well, isn't. The only thing that is an improvement is that it can (finally) seem to cache itineraries. But most other things are a hot mess.

Sopwith Nov 20, 19 12:29 pm

I was able to add an existing AE flight to the app after I found out almost by accident from the AC web site that the booking reference has changed. :rolleyes: However there is absolutely no useful information or functionality to be found. Unbelievable!

Genetk44 Nov 20, 19 12:50 pm


Originally Posted by codfather (Post 31757607)
Well, you are entitled to your opinion, but most members on this forum would disagree with you...

The new app is quite popular amongst the FFs!

From what I am seeing not only here on this thread and forum but across the internet it would appear that you are in the minority and most people,FF or not, who actually use the app, disagree with you and are not happy with the new iteration. As for working the kinks out...fair enough, but as has already been pointed out, there are so many kinks to work out to at least bring it back to the functionality of the previous app that it would apoear that this piece of junk was rushed out and forced on us prematurely.

Sopwith Nov 20, 19 1:17 pm

These are not "kinks". This is screw-up of the first order.

Yhztraveller Nov 20, 19 4:35 pm

No point arguing with the "this is the worst app ever" people.

App is useful, but not yet fully functional.

I did notice that the app kicked me out and require me to log back in a couple of times today. All of my res loaded again, including my AP res, but not my RBC Rewards res, which I keep having to re-enter whenever I have to log back in.

Bohemian1 Nov 20, 19 4:35 pm


Originally Posted by ridefar (Post 31757623)
Because the old app was deprecated and we don't have a choice?

But you have to admit, it vastlessly simplifies any AB testing!

YUL Nov 20, 19 5:16 pm

FWIW, I noticed that when using the app with US dollars, I was able to snatch AC YOW - LAS return for US$227.40, while the same AC flights were CAD$325.00 (still using the app).

Does it make sense? That's nowhere close to the current exchange rate.

Smiley90 Nov 20, 19 7:31 pm


Originally Posted by shadowspar (Post 31755592)
That's one heck of a downgauge; this flight was scheduled on an A350 when I booked it.
https://cimg8.ibsrv.net/gimg/www.fly...85d4a5de61.png

LX is also testing the range of some of their planes and downgrading it seems! :D

https://i.imgur.com/3Yw3W9m.jpg

Sopwith Nov 20, 19 7:40 pm

Funny, it doesn’t mention the fuelling stops in YYT, KEF, EDI and AMS.

YYT82 Nov 20, 19 9:24 pm


Originally Posted by 24left (Post 31755082)
Can someone explain how to get rid of this. I was playing around with different features. This was a flight status search. Fine. It was for Nov 18 and irrelevant now. Thanks.

https://cimg9.ibsrv.net/gimg/www.fly...78d7406239.png

Recent flight status searches will automatically disappear 4 days after flight day. Your November 18 AC101 will drop off on or after November 22.

24left Nov 20, 19 9:34 pm


Originally Posted by YYT82 (Post 31760351)
Recent flight status searches will automatically disappear 4 days after flight day. Your November 18 AC101 will drop off on or after November 22.

Thanks. Mildly annoying as I don't need a collection of searches to add more clutter.

cedric Nov 20, 19 9:51 pm


Originally Posted by Sopwith (Post 31758797)
These are not "kinks". This is screw-up of the first order.

Perhaps you haven't been paying attention to OAL system migrations.
Some great examples of "screw-ups of the first order" there.
This is just a few minor annoyances.
Flights were not impacted. The same cannot be said for the US/HP system migration. Or DL/NW.

Smiley90 Nov 20, 19 11:53 pm


Originally Posted by cedric (Post 31760434)
Perhaps you haven't been paying attention to OAL system migrations.
Some great examples of "screw-ups of the first order" there.
This is just a few minor annoyances.
Flights were not impacted. The same cannot be said for the US/HP system migration. Or DL/NW.

I mean, Air Canada hasn't migrated their check-in/departure systems yet. Don't count your chickens just yet...


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