UA award on AC operated flight - free checked baggage or not?
Sep 14, 2019, 1:31 pm
#1
Original Poster
Join Date: Sep 2019
Posts: 13
UA award on AC operated flight - free checked baggage or not?
I used United Mileage miles to book for Air Canada flight from YVR to YYZ round trip. In the email of the itinerary it says free first checked baggage.
However, when I checked the cash price of the flight it's only free 1 carry on. The checked baggage costs money.
Can someone please let me know if it's actually free 1st checked baggage? Thank you.
However, when I checked the cash price of the flight it's only free 1 carry on. The checked baggage costs money.
Can someone please let me know if it's actually free 1st checked baggage? Thank you.
Sep 14, 2019, 1:37 pm
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,847
Welcome to FT!, kalu0922
The bag situation will be determined by AC, not UA.
Award and cash tickets can have different bag rules.
This is a better question for the Air Canada Forum, so will move it there for the local experts
The bag situation will be determined by AC, not UA.
Award and cash tickets can have different bag rules.
This is a better question for the Air Canada Forum, so will move it there for the local experts
Sep 14, 2019, 2:05 pm
#3
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,568
If your itinerary says first free, I'd presume that means first free. AC for sure sells tickets excluding checked bags, and also including them. Or free because status, or credit card, or other reasons.
If your itinerary says one free, that's that.
If your itinerary says one free, that's that.
Sep 14, 2019, 2:09 pm
#4
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
I actually have the same issue. Posted here, with some helpful answers
Booked United {codeshare on AC} to Montreal on UA - No Miles?, No PresPlus free bag?
Booked United {codeshare on AC} to Montreal on UA - No Miles?, No PresPlus free bag?
Sep 14, 2019, 8:17 pm
#5
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
I used United Mileage miles to book for Air Canada flight from YVR to YYZ round trip. In the email of the itinerary it says free first checked baggage.
However, when I checked the cash price of the flight it's only free 1 carry on. The checked baggage costs money.
Can someone please let me know if it's actually free 1st checked baggage? Thank you.
However, when I checked the cash price of the flight it's only free 1 carry on. The checked baggage costs money.
Can someone please let me know if it's actually free 1st checked baggage? Thank you.
If you have a ticket that says you should get a free bag, even if you don't qualify for a free bag I would go in with the perspective that that is the airlines internal problem or some problem between AC and United. I would just show the checkin agent the ticket and ask for it. They should be able to remove the charges.