Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Question: New Aeroplan Terms and Conditions require award redemption by 31Mar., 2020?

Question: New Aeroplan Terms and Conditions require award redemption by 31Mar., 2020?

Old Sep 11, 19, 7:19 am
  #1  
Original Poster
 
Join Date: Jan 2015
Posts: 78
New Aeroplan Terms and Conditions require award redemption by 31Mar., 2020?

With the website redesign yesterday, when logging in to the Aeroplan website, it asked me to accept the Terms and Conditions. Point #22 states:

"Subject to earlier termination or amendment of the Aeroplan Program, you can accumulate Aeroplan Miles until December 31, 2019, and request reward travel until March 31, 2020. Reward travel must be completed by December 14, 2020."

Is this basically saying you can earn up until the end of the year and redeem up until March 31, 2020 and after that the miles are worthless?

I did ask this question in another thread but it has been buried with comments about not being able to log on to the website.
mahoogalah is offline  
Old Sep 11, 19, 7:26 am
  #2  
 
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Elite/Ambassador. NEXUS, National
Posts: 2,574
I would read that as them guaranteeing status quo in branding, etc, until those dates.... They are apparently still leaving their options open.

AC did not buy with the CC companies money AE just to devalue the miles to nothing. They could have accomplished that by doing nothing for a lot less effort and time.

I'm personally not concerned about the broad stroke value, even if the name and details are different.
RangerNS is offline  
Old Sep 11, 19, 9:07 am
  #3  
 
Join Date: Dec 2006
Location: YEG
Programs: AC SE, Hertz 5*, Avis P+, Acc Plat, HY Exp, HH Gold, BonV Titanium
Posts: 3,562
IIRC this is nothing new. I believe the T&C always had an expiry date approx 1 year in the future, and every year itd be pushed out another year. Basically a CYA clause in case they ever terminate the program. This clause is likely an improvement over the previous time you agreed to T&C, as the date you previously agreed to had likely passed.
canadiancow likes this.
YEG USER is offline  
Old Sep 11, 19, 9:44 am
  #4  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC S100K, Accor Plat, Bonvoy Gold, HH Diamond
Posts: 29,888
And this question comes up every year.
canadiancow is online now  
Old Sep 11, 19, 12:18 pm
  #5  
Original Poster
 
Join Date: Jan 2015
Posts: 78
Thanks for the feedback.
mahoogalah is offline  
Old Sep 11, 19, 12:23 pm
  #6  
 
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 3,666
It's clearly an admission that they know their lack of IT skills puts them at risk; since they have no backup or redundancy, a database crash vaporizes all miles and all accounts in an instant. Remember, this is Air Canada, and IT is hard for them, and this gives them an out. (--
InTheAirGuy is offline  
Old Oct 1, 19, 10:46 pm
  #7  
 
Join Date: May 2002
Location: Vancouver, BC
Programs: Aeroplan; PriorityClub
Posts: 931
Is this notification of the end of AP? Last day to reserve Mar. 31/20

  1. Subject to earlier termination or amendment of the Aeroplan Program, you can accumulate Aeroplan Miles until December 31, 2019, and request reward travel until March 31, 2020. Reward travel must be completed by December 14, 2020.
This is condition 22 of AP's T&C's. Is it old news? Please refer me if it is. Is this notification of the end of AP? If not, what is it?
thefareguru is offline  
Old Oct 1, 19, 10:50 pm
  #8  
 
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Gold Elite, IHG Gold
Posts: 1,382
I've never heard about this before.

I'm prepared to panic. Can I sell my miles for 10 cents on the dollar?

Just before I do that though, has anyone got a copy of the previous few years T&Cs?
WaytoomuchEurope is offline  
Old Oct 1, 19, 10:54 pm
  #9  
 
Join Date: Mar 2002
Location: YYJ
Posts: 3,729
Aeroplan ending is not new news.
Your balance will be transferred to AC's new program. They've stated that several times.
cedric is offline  
Old Oct 1, 19, 11:00 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC S100K, Accor Plat, Bonvoy Gold, HH Diamond
Posts: 29,888
This has been in the terms for years. The date is always updated. This has been discussed in at least two other threads in the past week (please search before posting - if you think you're the first to find something, you're probably wrong).

This has been discussed last year, and the year before, etc.
D582 likes this.
canadiancow is online now  
Old Oct 1, 19, 11:06 pm
  #11  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 83,653
Originally Posted by thefareguru View Post
  1. Subject to earlier termination or amendment of the Aeroplan Program, you can accumulate Aeroplan Miles until December 31, 2019, and request reward travel until March 31, 2020. Reward travel must be completed by December 14, 2020.
This is condition 22 of AP's T&C's. Is it old news? Please refer me if it is. Is this notification of the end of AP? If not, what is it?
Then potentially an award ticket would only be valid for about eight and a half months rather than the traditional twelve month validity for all airline tickets.
MSPeconomist is offline  
Old Oct 2, 19, 4:05 am
  #12  
 
Join Date: May 2002
Location: Vancouver, BC
Programs: Aeroplan; PriorityClub
Posts: 931
My search was cursory I'll admit. I'm not active anymore. Most of my miles were earned doing the GCMR.

Your admonition is noted, canadiancow.
thefareguru is offline  

Thread Tools
Search this Thread