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Aeroplan and Website Update for September 10, 2019

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Aeroplan and Website Update for September 10, 2019

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Old Sep 10, 2019, 9:15 am
  #31  
 
Join Date: Aug 2019
Location: Montreal & Nashville
Programs: Aeroplan SE100K, Accor Platinum, Bonvoy Titanium Elite, BW Diamond, Hertz President's Circle
Posts: 391
Originally Posted by lcohen999
All good here except the passsword resent was caught as spam

The good news is I can now login to Aeroplan with Firefox and Ublock Origin, which I could not do before
I've noticed they finally put the aeroplan number in one single textbox instead of 3 separate ones, making it easier for passwords managers
theBeachBoy is offline  
Old Sep 10, 2019, 9:17 am
  #32  
 
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,150
Originally Posted by theBeachBoy
I've noticed they finally put the aeroplan number in one single textbox instead of 3 separate ones, making it easier for passwords managers
I was very happy to see that this morning
TechnoTourist is online now  
Old Sep 10, 2019, 9:23 am
  #33  
 
Join Date: Sep 2019
Location: Wet Coast
Programs: Aeroplan, Alaska
Posts: 1
Originally Posted by TechnoTourist
I was very happy to see that this morning
I can no longer paste my password into the Aeroplan site. I think they're running a script on the page that prevents it from happening. Works fine on altitude and AC site.
cablemonkey is offline  
Old Sep 10, 2019, 9:26 am
  #34  
 
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,150
Originally Posted by cablemonkey
I can no longer paste my password into the Aeroplan site. I think they're running a script on the page that prevents it from happening. Works fine on altitude and AC site.
I noticed that too, LastPass injects it just fine, but C&P does not seem to work. I'm so used to pasting it on Altitude or using the full page Aeroplan login with the single text entry field that it will take some tike to change behaviour.
TechnoTourist is online now  
Old Sep 10, 2019, 9:28 am
  #35  
 
Join Date: May 2012
Posts: 492
Originally Posted by WaytoomuchEurope
I tried to login to Altitude - password was wrong. Logged into AC.com and then was prompted for password change - got my code immediately.

Aeroplan app updated and working fine.

Air Canada app seems unaffected.
i can’t seem to log into AP app. It won’t let me enter all the 10 alphanumeric it wants for a password on website now. Am I going mad? (Log in fine in website !!)
lallied is offline  
Old Sep 10, 2019, 9:32 am
  #36  
 
Join Date: Aug 2019
Location: Montreal & Nashville
Programs: Aeroplan SE100K, Accor Platinum, Bonvoy Titanium Elite, BW Diamond, Hertz President's Circle
Posts: 391
Originally Posted by lallied
i can’t seem to log into AP app. It won’t let me enter all the 10 alphanumeric it wants for a password on website now. Am I going mad? (Log in fine in website !!)
Clear cache and data for the app?
theBeachBoy is offline  
Old Sep 10, 2019, 9:42 am
  #37  
 
Join Date: May 2012
Posts: 492
Originally Posted by theBeachBoy
Clear cache and data for the app?
nope. Aaaargh.
lallied is offline  
Old Sep 10, 2019, 9:45 am
  #38  
 
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,150
Aeroplan is doing maintenance again as of 8:44 PST.

The site will be back up at 13:30 HAE / 1:30 PM EDT at which point we’ll be happy to assist you.
TechnoTourist is online now  
Old Sep 10, 2019, 9:46 am
  #39  
 
Join Date: May 2012
Posts: 492
error post
lallied is offline  
Old Sep 10, 2019, 9:48 am
  #40  
 
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,516
Mine changed with no trouble at all. When I tried with Mrs. PITUK's account it would let me change the password, but then wouldn't recognize it. I finally had to go to the French site, which seemed to work OK.

Her miles expire in a week or so (my Amazon purchase from last month didn't post) so I tried to Donate or buy something - but I got page not found.

Hopefully I can book my own flights today, but will leave the rest for a couple of days.

Dr. PITUK
painintheuk is offline  
Old Sep 10, 2019, 9:52 am
  #41  
 
Join Date: May 2017
Location: YEG, SFO, VCA, JR JY-13
Programs: hahaha
Posts: 921
Acting on others saying that you can log in through the updated app, I gave it a try. Now it's asking me to accept terms and conditions I can't access because the main site is under maintenance. What a tease!

Also being teased is that the new login improvements will allow us to "create a new, stronger password"!!!!!!!!!!

Not sure about anyone else, but my super weak password (like all of our weak passwords on this joke of a site) was really giving me paranoia after the string of account compromises and fraudulent bookings that popped up over the last couple of years.

edit: I guess I could blindly tick the check box to agree to the TC's without reading them and access the app to see what's new, but out of principle, I want to read what's changed in the TC!
asovse1 is offline  
Old Sep 10, 2019, 9:54 am
  #42  
 
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,516
Originally Posted by lallied
i can’t seem to log into AP app. It won’t let me enter all the 10 alphanumeric it wants for a password on website now. Am I going mad? (Log in fine in website !!)
When I tried to Donate miles, the old box is there that only takes 8(?) numbers, so I can't enter the new password!

Dr. PITUK
painintheuk is offline  
Old Sep 10, 2019, 9:54 am
  #43  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
I'm all good, except I can't sign in to the FP app. It just spins and drops be back at the login screen.
canadiancow is offline  
Old Sep 10, 2019, 9:54 am
  #44  
 
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
Originally Posted by theBeachBoy
I've noticed they finally put the aeroplan number in one single textbox instead of 3 separate ones, making it easier for passwords managers
about........ time!
lcohen999 is offline  
Old Sep 10, 2019, 10:18 am
  #45  
 
Join Date: May 2014
Posts: 319
I had no problem doing the update or the password change at all. As a matter of fact I did the update on my phone and it carried over to my iPad. Plus the touch log-in works perfectly.
Genetk44 is offline  


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