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Delayed for 4.5 hours , given a $10 voucher at an airport with no open restaurants

Delayed for 4.5 hours , given a $10 voucher at an airport with no open restaurants

Old Sep 3, 19, 10:44 pm
  #31  
 
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Originally Posted by yyznomad View Post
AC is known to keep the MLLs open as long as possible when the last flight out is delayed.
The contract staff and AC staff manning the MLL need to be amenable to it though as there is no obligation to do so. But expecting them to stay up for a flight that is 5-hours delayed is a bit much, IMHO.. but if they stayed an hour or two or so later than closing time, then I'd say that's a bonus for the pax.
I expect them to keep the lounge open until a long haul delayed flight boards IF it is their fault, which it was. AC's incompetence caused the delay, should be on them to pay lounge staff to keep it open. Especially in a horrible airport like YYZ where drinks are $20 and OTG controls all the restaurants.

Last edited by zeer0; Sep 3, 19 at 11:09 pm
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Old Sep 3, 19, 10:53 pm
  #32  
 
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Dear Lake has neither an MLL or UA presence.

Stephenville may have had the latter sever decades ago, but for reasons unclear to me, that STS-able airport is deprecated.
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Old Sep 4, 19, 6:24 pm
  #33  
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Originally Posted by zeer0 View Post
I expect them to keep the lounge open until a long haul delayed flight boards IF it is their fault, which it was. AC's incompetence caused the delay, should be on them to pay lounge staff to keep it open. Especially in a horrible airport like YYZ where drinks are $20 and OTG controls all the restaurants.
LOL I'm just telling you what they usually do... I'm all for keeping the MLL open longer!
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Old Sep 4, 19, 10:10 pm
  #34  
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Originally Posted by Often1 View Post
What ought AC to have done?
As indicated in the posts above there was absolutely nothing they could do. Surrounding the airport is an infinite abyss of nothingness, just like all other airports.


I wish I had taken a picture but... I was once given a voucher that had a large black felt pen "UNLIMITED" written across it.
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