Delayed for 4.5 hours , given a $10 voucher at an airport with no open restaurants
Sep 3, 2019, 9:44 pm
#31
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
AC is known to keep the MLLs open as long as possible when the last flight out is delayed.
The contract staff and AC staff manning the MLL need to be amenable to it though as there is no obligation to do so. But expecting them to stay up for a flight that is 5-hours delayed is a bit much, IMHO.. but if they stayed an hour or two or so later than closing time, then I'd say that's a bonus for the pax.
The contract staff and AC staff manning the MLL need to be amenable to it though as there is no obligation to do so. But expecting them to stay up for a flight that is 5-hours delayed is a bit much, IMHO.. but if they stayed an hour or two or so later than closing time, then I'd say that's a bonus for the pax.
Last edited by zeer0; Sep 3, 2019 at 10:09 pm
Sep 3, 2019, 9:53 pm
#32
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,567
Dear Lake has neither an MLL or UA presence.
Stephenville may have had the latter sever decades ago, but for reasons unclear to me, that STS-able airport is deprecated.
Stephenville may have had the latter sever decades ago, but for reasons unclear to me, that STS-able airport is deprecated.
Sep 4, 2019, 5:24 pm
#33
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I expect them to keep the lounge open until a long haul delayed flight boards IF it is their fault, which it was. AC's incompetence caused the delay, should be on them to pay lounge staff to keep it open. Especially in a horrible airport like YYZ where drinks are $20 and OTG controls all the restaurants.
Sep 4, 2019, 9:10 pm
#34
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
As indicated in the posts above there was absolutely nothing they could do. Surrounding the airport is an infinite abyss of nothingness, just like all other airports.
I wish I had taken a picture but... I was once given a voucher that had a large black felt pen "UNLIMITED" written across it.
I wish I had taken a picture but... I was once given a voucher that had a large black felt pen "UNLIMITED" written across it.