Aug 6, 2019 - Flight pass system down!
I've been trying to book a FP trip for the last 3 days. Get an error everytime on the app, like Finalize Booking - 2035 error when trying to book. Website does something similar.
Now some big notes on the website underneath the 737MAX issue. "We are currently experiencing technical difficulties with our Flight Pass Application. For imminent travel, please contact our call centre at 1-888-247-2262. We are working to resolve the issue and apologize for any inconvenience this situation may cause." Anyone else have success? |
Originally Posted by knotseh
(Post 31387455)
I've been trying to book a FP trip for the last 3 days. Get an error everytime on the app, like Finalize Booking - 2035 error when trying to book. Website does something similar.
Now some big notes on the website underneath the 737MAX issue. "We are currently experiencing technical difficulties with our Flight Pass Application. For imminent travel, please contact our call centre at 1-888-247-2262. We are working to resolve the issue and apologize for any inconvenience this situation may cause." Anyone else have success? Edit: spinny "Turbofan" |
I booked a flight last night.
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Originally Posted by 24left
(Post 31387566)
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I was too lazy to take a screenshot and put it in the original post :p
Anyways - Somehow you guys are lucky. I cannot book anything still! different errors everytime! |
Have you tried web and mobile?
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Web yes. Mobile. Good call lemme try
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Originally Posted by ChrisA330
(Post 31387598)
That message was referenced in the OP. |
Originally Posted by canadiancow
(Post 31387634)
Have you tried web and mobile?
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Just bought another FP, booked one on the site, one in the app.
No issues. |
Originally Posted by knotseh
(Post 31387663)
no dice!
-- 13F |
Originally Posted by Seat13F_AC_CRJ
(Post 31389046)
Did you try the mobile website, or the flight pass app. Two different things. The app is working for me.
-- 13F I've called in and they can't seem to even access the FP portal/system either. Or, when they try it on mine they also get some error. |
Just closing the loop. My FP booking window expired. But I had ensured the agent put a remark on it citing i tried to book flight XXX & YYY.
I called in yesterday and they over-rode the window and booked me into the flight I had originally wanted. Sounds like they have all been frustrated at the entire thing for the last little bit. |
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