Aeroplan cannot attach two segments because EVA will not let them
Jun 8, 19, 11:57 am
#1
Original Poster
Join Date: Jun 2019
Location: YYZ
Posts: 21
Aeroplan cannot attach two segments because EVA will not let them
Hope everyone is having a great weekend. I Have YYZ-TPE-DPS currently booked in the future, and have been trying to move up the date of the flight. Space opened up sometime last night on BR from YYZ-TPE in J on the 12th and TPE-DPS is still only available in Y on the 13th. I called Aeroplan and told them I would like to change to these flights, and they said that they cannot connect these two segments (YYZ-TPE and YYZ-DPS to make YYZ-TPE-DPS) because EVA will not let them.
When I try booking YYZ-DPS on AP with mixed cabin on the 12th, when I get to the final booking page, it says something along the line of seat no longer available due to real time availability. I would hate to have to have to redeem on YYZ-TPE and then spend another 20k miles separately from TPE-DPS in Y. Anyone know what the issue here is? Thanks in advance!
When I try booking YYZ-DPS on AP with mixed cabin on the 12th, when I get to the final booking page, it says something along the line of seat no longer available due to real time availability. I would hate to have to have to redeem on YYZ-TPE and then spend another 20k miles separately from TPE-DPS in Y. Anyone know what the issue here is? Thanks in advance!
Jun 8, 19, 12:12 pm
#2
Join Date: Jun 2008
Location: YYC, Canada
Programs: Former AC*E, WorldPerks, Air Miles
Posts: 1,707
Originally Posted by shayaanl
When I try booking YYZ-DPS on AP with mixed cabin on the 12th, when I get to the final booking page, it says something along the line of seat no longer available due to real time availability. I would hate to have to have to redeem on YYZ-TPE and then spend another 20k miles separately from TPE-DPS in Y. Anyone know what the issue here is? Thanks in advance!
Jun 8, 19, 12:15 pm
#3
Original Poster
Join Date: Jun 2019
Location: YYZ
Posts: 21
Originally Posted by YXUFlyboy
Likely means phantom space and YYZ-DPS not actually available if you're getting "real time availability" issue.
Jun 8, 19, 1:56 pm
#4
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 575
My TA had trouble getting a connection on BR from TPE on a paid J ticket. Last step and it comes back as not bookable.
Since this is paid, I did a separate booking for the last segment. But I prefer everything on one ticket number.
Since this is paid, I did a separate booking for the last segment. But I prefer everything on one ticket number.
Jun 8, 19, 7:26 pm
#5
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 3,968
The joys of married segment logic!
Most airlines nowadays determine availability by O&D (Origin and Destination). They used to do it to cash paid inventory and now it's been expanded to award redemption inventory as well.
Most airlines nowadays determine availability by O&D (Origin and Destination). They used to do it to cash paid inventory and now it's been expanded to award redemption inventory as well.
Jun 8, 19, 8:07 pm
#6
Original Poster
Join Date: Jun 2019
Location: YYZ
Posts: 21
Originally Posted by daniellam
The joys of married segment logic!
Most airlines nowadays determine availability by O&D (Origin and Destination). They used to do it to cash paid inventory and now it's been expanded to award redemption inventory as well.
Most airlines nowadays determine availability by O&D (Origin and Destination). They used to do it to cash paid inventory and now it's been expanded to award redemption inventory as well.
Jun 9, 19, 6:12 pm
#8
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 10,398
Originally Posted by shayaanl
But isn't this the opposite of married segments since they are both seperate bookings and I want to attach it together. Wouldn't married segment availability for example mean YYZ-TPE-DPS is available but say you only want to book TPE-DPS.
Jun 9, 19, 6:29 pm
#9
Original Poster
Join Date: Jun 2019
Location: YYZ
Posts: 21
Good news on my end! Finally got to a competent agent who was able to fix this for me. What she did was change my YYZ-TPE-DPS itinerary to economy on June 12th, then she upgraded the YYZ-TPE segment to business. Thanks for everyone's help and feedback!
