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Is there a way to use reduced Eupgrade credits on mixed PREM and BUS flights

Is there a way to use reduced Eupgrade credits on mixed PREM and BUS flights

Old May 27, 2019, 7:18 pm
  #1  
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Join Date: May 2012
Location: YXE
Programs: AC*100K MM, HHonors Diamond
Posts: 222
Is there a way to use reduced Eupgrade credits on mixed PREM and BUS flights

Im flying LIS-YYZ-YXE - currently in FLEX. I wanted to upgrade these flights but the LIS-YYZ (premium rouge) segment shows me 11 credits and YYZ-YXE (business) shows 5. There is no reduction of credits for the entire itinerary because it is mixed between premium rouge and business. I got the same answer when I called in. Is this correct? I always thought if the entire itinerary was less than 5000 miles there was just one eupgrade credit requirement?
dinotoon is offline  
Old May 27, 2019, 7:21 pm
  #2  
 
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,821
Originally Posted by dinotoon
Im flying LIS-YYZ-YXE - currently in FLEX. I wanted to upgrade these flights but the LIS-YYZ (premium rouge) segment shows me 11 credits and YYZ-YXE (business) shows 5. There is no reduction of credits for the entire itinerary because it is mixed between premium rouge and business. I got the same answer when I called in. Is this correct? I always thought if the entire itinerary was less than 5000 miles there was just one eupgrade credit requirement?
LIS-YYZ counts as premium economy, while your domestic connection counts as business. It only counts as one eUp cost if you were in the same cabin, and for whatever reason AC deems that Premium Rouge is PE and your YYZ-YXE has no PE so you have to pay an additional eUp cost to sit up front. Not saying it makes sense, but that is how the eUp system works at the moment.
RatherBeInYOW is offline  

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