"annoyed" the industry, eh?
Jul 11, 03, 12:53 am
#16
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Stranger:
(My beef with that is that nowadays changes can typically only be done by the issuing agent. So I got to get in touch with these guys halfway across the word. Calling the SE desk won't do me any good. And to add insult to injury, the TA will charge another $60 +tax/ticket/change.)</font>
(My beef with that is that nowadays changes can typically only be done by the issuing agent. So I got to get in touch with these guys halfway across the word. Calling the SE desk won't do me any good. And to add insult to injury, the TA will charge another $60 +tax/ticket/change.)</font>
As for your TA, might be time to get a new one. Sounds kind of ridiculous to charge you $60 per change.
Jul 11, 03, 1:55 pm
#17
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2003
Location: YYC
Posts: 22,934
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Empress:
Actually once you have started travel, AC has control of the file as well and they can do the changes for you.
Actually once you have started travel, AC has control of the file as well and they can do the changes for you.
</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">As for your TA, might be time to get a new one. Sounds kind of ridiculous to charge you $60 per change.
</font>
I guess they like the idea of paying the TA a commission. Personally, I would rather deal with AC directly. Mind you even then you better do your homework first.
[This message has been edited by Stranger (edited 07-11-2003).]
Jul 12, 03, 5:46 am
#18
Join Date: Jul 2000
Location: AUH
Posts: 8,040
Some fares specifically says "All changes must be through the issuing agent" on the PNR.
An example is bulk fares. An AC office is rarely allowed to touch reservations for a bulk ticket.
Also, tickets booked in Z class tend to make you go back to the TA for changes as well. An ordinary availability display doesn't even have Z class shown. (eg, A19JULYVRYYZ)
An example is bulk fares. An AC office is rarely allowed to touch reservations for a bulk ticket.
Also, tickets booked in Z class tend to make you go back to the TA for changes as well. An ordinary availability display doesn't even have Z class shown. (eg, A19JULYVRYYZ)
