YVR Baggage Handling - Awesome
May 10, 2019, 11:31 am
#2
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
May 10, 2019, 11:38 am
#3
Join Date: Feb 2018
Programs: Altitude 50K, Hilton Honours, Marriott
Posts: 11
I'm YVR based and always try to avoid checking luggage, but I often find YVR the most reliable for both speed and priority delivery of luggage.
Even the time my luggage came back damaged at YVR they were surprisingly easy and pleasant to deal with to get it corrected.
Even the time my luggage came back damaged at YVR they were surprisingly easy and pleasant to deal with to get it corrected.
May 10, 2019, 9:57 pm
#5
Suspended
Join Date: Aug 2018
Posts: 669
I'm YVR based and always try to avoid checking luggage, but I often find YVR the most reliable for both speed and priority delivery of luggage.
Even the time my luggage came back damaged at YVR they were surprisingly easy and pleasant to deal with to get it corrected.
Even the time my luggage came back damaged at YVR they were surprisingly easy and pleasant to deal with to get it corrected.
May 11, 2019, 11:07 am
#6
Original Poster
Join Date: Jun 2002
Location: YYZ
Posts: 954
if only the same could happen at YYZ...
May 11, 2019, 11:33 am
#7
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
If a transborder or international arrival, the baggage system is a lot more complex, and YVR has been plagued by a few snafu days this spring, leading to one-hour delays (longer at peak midday arrival times). I can't begin to understand or explain the labyrinth of the baggage system, but on most days, the delivery times are reasonable and in line with most major airports.
It's a Skytrax-10 airport after all!
May 11, 2019, 10:45 pm
#8
Suspended
Join Date: Aug 2018
Posts: 669
Where did the OP fly in from? If domestically, any delivery delays would be based upon the time it takes to offload the airplane, load up the baggage train and drive it to the inbound drop-off (beneath Gate 29). Once bags are gently thrown onto the conveyor, they take approximately one minute to appear on the carousel inside. Bags travel through the system in a straight line, faster than a person takes to walk the same distance (they have to climb ladders, exit the secure side and walk through the hallway to emerge beside the Timmys between the AC and WS carousels). The above is predicated upon a motivated ramp staff (never a given).
If a transborder or international arrival, the baggage system is a lot more complex, and YVR has been plagued by a few snafu days this spring, leading to one-hour delays (longer at peak midday arrival times). I can't begin to understand or explain the labyrinth of the baggage system, but on most days, the delivery times are reasonable and in line with most major airports.
It's a Skytrax-10 airport after all!
If a transborder or international arrival, the baggage system is a lot more complex, and YVR has been plagued by a few snafu days this spring, leading to one-hour delays (longer at peak midday arrival times). I can't begin to understand or explain the labyrinth of the baggage system, but on most days, the delivery times are reasonable and in line with most major airports.
It's a Skytrax-10 airport after all!
May 11, 2019, 11:54 pm
#9
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,915
As with airlines, being less bad than the rest doesn’t make it good.
Having said that, my experience at YVR has generally been in line with most major airports.
May 12, 2019, 12:35 pm
#10
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
May 13, 2019, 9:20 am
#11
Original Poster
Join Date: Jun 2002
Location: YYZ
Posts: 954
Yeah, flew in from YYZ. Now, the return flight home yesterday was another story. Got off the plane, took the walk and it wasn't very long until the bags started coming off at the conveyer. At about the 5 minute mark, a Fragile box with a Priority tag from the same flight I was on arrived at oversized. At approximately the 15 minute mark, a bicycle in a bag was tossed through the black plastic and landed with a big thud on said Fragile box. At the 25 minute mark I was still waiting. 32 minutes after arriving at the baggage hall, there were my clubs.
Thanks for playing the AC Priority Game, please play again real soon....
Thanks for playing the AC Priority Game, please play again real soon....
May 13, 2019, 10:41 pm
#12
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
Baggage delivery performance at a given airport is based only in part upon the design of the physical system itself or efficiency of its baggage schedulers. Differences in ground handler staffing & company culture, time of day, flight congestion, CATSA/CBSA requirements etc will affect the time it takes to see your bag plunk onto the carousel.
May 13, 2019, 11:03 pm
#13
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,915
I might suggest a refresh of the definition of the term ‘reasonable’. Synonyms are ‘moderate’, ‘fair’ and ‘average’. I’m not sure where the notions of “good” or “less bad” come into play. If an airport offers a service that is, we agree, in line with most major airports, wouldn’t that by definition be reasonable?
adjective
1. agreeable to reason or sound judgment;2. logical:a reasonable choice for chairman.
3. not exceeding the limit prescribed by reason;
4. not excessive:reasonable terms.
5. moderate, especially in price;
6. not expensive:The coat was reasonable but not cheap.
7. endowed with reason.
8. capable of rational behavior, decision, etc.
May 14, 2019, 10:10 am
#14
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
And the legal definition of "reasonable" is even further away from "average".
May 16, 2019, 1:28 pm
#15
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
Oh dear lord, how fine are the hairs we split. Baggage delivery at YVR is just fine and getting better. The airport isn’t aiming to compare itself to any other airport; it measures itself against customer expectations. And away from the potshots of this inward-focused niche group, most passengers seem to give positive feedback. There are big improvements underway, and I’ll leave it to you two to nitpick about whether you think it’s good, bad or indifferent.