see SQ business redemption but not bookable online! HELP!
#16
Join Date: Feb 2012
Location: YYZ
Programs: AC
Posts: 368
Beltway2A, I believe it is intended as today I searched my little heart out, from basically anywhere in Asia to Yul and all SQ flights in business where not bookable.
Do you have a suggestion if their is anything that can be done to remedy to all these SQ flights I am seeing that are absolutely non bookable?
Called aeroplan today again, to try with another agent, he "seemed" to not be aware of the problem and suggesting that its because folks book early out thus no availabilty. I am looking for spring 2020.. so am pretty early.. When I had him search a few routes on different days all with SQ showing available, then the error msg when trying to book, he was a bit without words. Said.. you should try again tonight.. then call us back later tonight. "I silently thought.. yeah next agent will have to deal with me".... So I asked him to note in my file about the problem trying to book the numerous SQ flights. He said "oh I see you know what to ask for".. (???) I could here that he was typing away but still had no answer for me..
I will call again tomorrow just to persue the issue that is very upsetting.. But I must admit that as of present I am about certain that the problem will go unsolved. Sadly, if I don't book something else very soon I will end up with nada... :-( Just so upsetting to see all that "fake" non bookable availability. Do any of you have suggestions or know how I can make this happen with aeroplan? Thank you all for your help.
Do you have a suggestion if their is anything that can be done to remedy to all these SQ flights I am seeing that are absolutely non bookable?
Called aeroplan today again, to try with another agent, he "seemed" to not be aware of the problem and suggesting that its because folks book early out thus no availabilty. I am looking for spring 2020.. so am pretty early.. When I had him search a few routes on different days all with SQ showing available, then the error msg when trying to book, he was a bit without words. Said.. you should try again tonight.. then call us back later tonight. "I silently thought.. yeah next agent will have to deal with me".... So I asked him to note in my file about the problem trying to book the numerous SQ flights. He said "oh I see you know what to ask for".. (???) I could here that he was typing away but still had no answer for me..
I will call again tomorrow just to persue the issue that is very upsetting.. But I must admit that as of present I am about certain that the problem will go unsolved. Sadly, if I don't book something else very soon I will end up with nada... :-( Just so upsetting to see all that "fake" non bookable availability. Do any of you have suggestions or know how I can make this happen with aeroplan? Thank you all for your help.
#17
Original Poster
Join Date: Sep 2002
Location: Quebec, Canada
Posts: 234
vroom, thank you for setting it straight, I now understand that I shall never have that lolly.. :-( I will move forward and try to book another business flight with another airline, just no comparison though with SQ with what else is offered which is barely nothing.. :-( I wish aeroplan agents would just give me the truth instead of playing with my mind.. I must certainly not be the only one who has called in trying to book SQ "ghost sightings" Thank you very much for your input which I immensely appreciate.
#18
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
I saw a few US-Asia, Europe-Asia and SIN-Australia flight in business class recently. However I suspect it was a glitch because SQ wasn’t even offering those seat at Saver level to its own members. Many of them were being waitlisted on Kris flyer while others were only available in its higher reward “Advantage” category.
#19
Original Poster
Join Date: Sep 2002
Location: Quebec, Canada
Posts: 234
I saw a few US-Asia, Europe-Asia and SIN-Australia flight in business class recently. However I suspect it was a glitch because SQ wasn’t even offering those seat at Saver level to its own members. Many of them were being waitlisted on Kris flyer while others were only available in its higher reward “Advantage” category.
#21
Join Date: Apr 2011
Location: CHI
Programs: UA 1K, MR Titanium, IHG Gold, National Exec
Posts: 3,841
I believe SIN-IST (and closer to SIN), SIN-intra-asia, SIN-Australia and SIN-JNB are the only bookable SIN-J-redemptions.
SIN-JNB&SIN-IST are probably the longest flights out of those. (in fact, they're nearly identically long! SIN-IST is 10 miles longer than SIN-JNB according to gcmap.) So let's say the limit is somewhere <5400miles
SIN-JNB&SIN-IST are probably the longest flights out of those. (in fact, they're nearly identically long! SIN-IST is 10 miles longer than SIN-JNB according to gcmap.) So let's say the limit is somewhere <5400miles
#22
Join Date: Apr 2014
Posts: 3
[Award Booking] Booking SQ J Class
I keep seeing plenty of dates with LAX-SIN [for example, 07/02] in business class but I can't seem to be able to book it. I've seen dates in September as well. Over the phone they are saying the online system is not real time so its actually not available.
Any suggestions on how to go about booking this?
Any suggestions on how to go about booking this?