Etihad Airways new Aeroplan partner as of May 1, 2019
#46
Join Date: Jul 2015
Location: MIA
Posts: 497
#47
Join Date: Jan 2017
Posts: 66
Then it'll be off to the DOT for me. I have a confirmed, ticketed reservation for which I transferred over a significant number of points from Amex, and if it's cancelled due to some ex post facto policy change, I will pursue every option available to me.
#48
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
So AC/AE make up their own rules on what routings are permitted, issue tickets based on the rules they created, and then supposedly can retroactively change the rules and cancel the booking?
You can't make that stuff up!
#49
Join Date: Aug 2014
Location: YYC
Posts: 2,068
I'd be very surprised if they pulled back any bookings already confirmed (based on what they did with the 90% bonus points offer), but I bet the loophole has definitely been closed given all the attention its had in the last 36 hours!
#50
Join Date: Jun 2013
Location: RDU
Posts: 735
I'm not doubting this is what you were told, but this would be absolutely ridiculous!
So AC/AE make up their own rules on what routings are permitted, issue tickets based on the rules they created, and then supposedly can retroactively change the rules and cancel the booking?
You can't make that stuff up!
So AC/AE make up their own rules on what routings are permitted, issue tickets based on the rules they created, and then supposedly can retroactively change the rules and cancel the booking?
You can't make that stuff up!
#51
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,292
No such thing here - the price is identical. And no obvious reason routing shouldn't be allowed, given the whacky MPM-compliant routings AP currently allows.
#53
Join Date: Jun 2013
Location: RDU
Posts: 735
The argument often made for error fares is that "it should have been obvious to the customer to be an error based on the extremely low price".
No such thing here - the price is identical. And no obvious reason routing shouldn't be allowed, given the whacky MPM-compliant routings AP currently allows.
No such thing here - the price is identical. And no obvious reason routing shouldn't be allowed, given the whacky MPM-compliant routings AP currently allows.
#54
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,292
e.g
YVR-TPE-SIN-PER is MORE expensive than YVR-TPE-SIN-PER-JNB, and the latter is most definitely a valid routing.
That routing has been around for a long time and has never been the cause of any post-facto routing rule changes.
same applies to any currently existing Middle East/North Africa routing, where continuing onto JNB will drop the price than if you ended in north africa, such as CAI-JNB.
#55
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Is this not very similar to that time when Aeroplan "accidentally" released LX F space and all those confirmed tickets were subsequently cancelled?
I am hoping those who managed to book it will get to fly it but I would not pack my bags just yet. Not to mention the risk of travel restrictions still being applied, reduced catering, mandatory PPE and whatnot.
I am hoping those who managed to book it will get to fly it but I would not pack my bags just yet. Not to mention the risk of travel restrictions still being applied, reduced catering, mandatory PPE and whatnot.
#56
Join Date: Feb 2013
Location: LA/NY
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,861
Just got off the phone with Aeroplan, seem that it's not allowed in the system
Interesting observation: when looking up NYC-SYD on EF, it doesn't display the MPM. I wonder if this has to do with why it's not being permitted on Aeroplan's end
Interesting observation: when looking up NYC-SYD on EF, it doesn't display the MPM. I wonder if this has to do with why it's not being permitted on Aeroplan's end
#57
Join Date: Dec 2010
Posts: 2,638
EDIT: It was my account that was mostly the problem. Booked JFK-AUH-SIN in F for 107.5k + $22.31 CAD taxes + $30 CAD phone fee
Ticketed instantly!
Last edited by saaveraward; Jun 4, 2020 at 6:26 pm
#58
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,622
If AC were simply retroactively changing the routing rules to cancel some tickets, that's different, and dirtier, in my view. They didn't publicize any restrictions on routes, and has been pointed out upthread, things like SYD-AUH-NYC are well within MPM, so even sophisticated people had no real reason to suspect it wasn't legit.
#59
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,188
I think the difference is at least in that case, there was a glitch with LX, the space wasn't supposed to be made available. And LX F space generally isn't made available. Not that the general public would know that, but certainly the FT community knows about that kind of stuff.
If AC were simply retroactively changing the routing rules to cancel some tickets, that's different, and dirtier, in my view. They didn't publicize any restrictions on routes, and has been pointed out upthread, things like SYD-AUH-NYC are well within MPM, so even sophisticated people had no real reason to suspect it wasn't legit.
If AC were simply retroactively changing the routing rules to cancel some tickets, that's different, and dirtier, in my view. They didn't publicize any restrictions on routes, and has been pointed out upthread, things like SYD-AUH-NYC are well within MPM, so even sophisticated people had no real reason to suspect it wasn't legit.
My EY F bookings (I think I'm at 5 booked, 4 refunded) have all been made online, so there's actually more of an argument that EY F is simply a mistake.
I still haven't seen any official guidance that redeeming on EY is permitted (if I've missed this, then my apologies). In fact, it crashes the Aeroplan Android app, which one could assume means it's just a bug.
Heck, EY isn't *A, and the only other obvious non-*A partner you can redeem for (CX) requires calling in.
So while I don't actually believe this conclusion, it's much more likely that EY F is a glitch than that LX F was a glitch.