Flight Cancelled- Business class changed to Premium Rouge
Mar 20, 2019, 12:11 pm
#1
Original Poster
Join Date: Jun 2014
Programs: AC E50, NEXUS
Posts: 58
Flight Cancelled- Business class changed to Premium Rouge
My Toronto - Winnipeg flight AC265 was cancelled. I had a business class seat and my boarding pass reflected that. The replacement flight is AC1997 and my boarding pass now says Premium Rouge. Did I get a little screwed?
Mar 20, 2019, 12:16 pm
#3
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Domestically, there is no difference between mainline business class and Premium rouge, except for maybe the meal service. The seats are basically the same, but no seatback screen on the rouge plane.
Premium Rouge meals are served all at once on the tray, whereas AC domestic premium long hauls have a more elaborate meal service (hot entree served after salad plates cleared), along with cookies and ice cream for dessert. Check the north american catering thread to see if YYZ - YWG is a PLH.
Doesn't seem like AC265 was a PLH, so the meal service will be the same, whether rouge or mainline.
Mar 20, 2019, 12:23 pm
#6
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,254
Mar 20, 2019, 12:44 pm
#9
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Mar 20, 2019, 1:14 pm
#10
Join Date: Apr 2008
Location: Ottawa
Programs: Altitude E50K / *G
Posts: 924
I find this too. In fact, I think the iPad is better than the older IFE. The only downside is they collect them just before landing so you cannot keep watching till you get to the gate.
Mar 20, 2019, 1:31 pm
#11
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,601
No. You got rouged.
Domestically, there is no difference between mainline business class and Premium rouge, except for maybe the meal service. The seats are basically the same, but no seatback screen on the rouge plane.
Premium Rouge meals are served all at once on the tray, whereas AC domestic premium long hauls have a more elaborate meal service (hot entree served after salad plates cleared), along with cookies and ice cream for dessert. Check the north american catering thread to see if YYZ - YWG is a PLH.
Doesn't seem like AC265 was a PLH, so the meal service will be the same, whether rouge or mainline.
Domestically, there is no difference between mainline business class and Premium rouge, except for maybe the meal service. The seats are basically the same, but no seatback screen on the rouge plane.
Premium Rouge meals are served all at once on the tray, whereas AC domestic premium long hauls have a more elaborate meal service (hot entree served after salad plates cleared), along with cookies and ice cream for dessert. Check the north american catering thread to see if YYZ - YWG is a PLH.
Doesn't seem like AC265 was a PLH, so the meal service will be the same, whether rouge or mainline.
Mar 20, 2019, 3:28 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
I didn't mind AC Rouge on YVR-LAS recently. Pretty much no difference to United First.
Mar 20, 2019, 4:45 pm
#14
Join Date: Dec 2010
Posts: 495
This. On the provided iPads you get both the streaming entertainment (which is what you could also access on your own device and mirrors much of what would be regular IFE) and the preloaded movies - which are MUCH better (and not available if you use your own device).
Mar 20, 2019, 5:24 pm
#15
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Rouge crews tend to be younger and this can be good or bad - service wise etc. Not that AC Mainline has consistent service.
