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Air Canada Grounds B737Max until 01JUL; Charters Air Transat to help cover flying

Air Canada Grounds B737Max until 01JUL; Charters Air Transat to help cover flying

Old Mar 19, 19, 6:32 am
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Air Canada Grounds B737Max until 01JUL; Charters Air Transat to help cover flying

I believe this warrants a new thread.

AC is cancelling all B737Max flights until at least 01JUL.

To compensate the flying, measures such as chartering Air Transat will take place.

Full details here: https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
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Old Mar 19, 19, 6:33 am
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MONTREAL, March 19, 2019 /CNW Telbec/ - Air Canada said today that it has adjusted its schedule through to April 30 to cover 98 per cent of its planned flying following Transport Canada's closure of Canadian airspace to Boeing 737 MAX aircraft operations. In compliance with the safety notice, Air Canada has grounded its 24 737 MAX aircraft and Boeing has advised that deliveries of its 737 MAX are currently suspended. Air Canada was expecting six new aircraft in March and April.

Air Canada is now updating its May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 MAX is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada intends to remove 737 MAX flying from its schedule until at least July 1, 2019.

"The Boeing 737 MAX accounted for six per cent of Air Canada's total flying, but there is a domino effect from removing the 737s from our fleet that impacts the schedule and ultimately will impact some customers. We have been working very hard to minimize that impact," said Lucie Guillemette, Executive Vice President and Chief Commercial Officer at Air Canada.

"To bring certainty to our schedule for our customers when booking and travelling, we are revising our schedule until July and we have taken several steps to continue delivering substantially all of our planned capacity through our global network.

"Customers who have travel plans between now and July can be reassured that we will keep them informed every step of the way as we revise our schedule. We have a deep global network and many partner airlines to provide solutions so serving our customers and minimizing any disruption is our first priority. We remain committed to delivering the same safe, reliable transportation customers expect from Air Canada. Customers can continue to book and travel on Air Canada with full confidence," said Ms. Guillemette.

Among the measures taken by Air Canada:

Mitigations

To mitigate the impact, Air Canada has been substituting different aircraft on 737 MAX routes. This includes flying routes with similar-sized or larger aircraft. To help provide this replacement flying, the carrier has extended leases for aircraft which were scheduled to exit the fleet.

Air Canada is also accelerating the in-take of recently acquired Airbus A321 aircraft from WOW Airlines into its fleet and has hired other carriers to provide immediate extra capacity. For example, Air Transat has been chartered on a temporary basis to operate one daily frequency between Vancouver and Montreal beginning March 20 until March 31. In addition, Air Canada has leased an aircraft from Air Transat from April 1 to April 30 in order to operate the Montreal to Cancun route.

Schedule Changes

The airline has implemented a number of route changes to date, either changing operating times or substituting larger aircraft with fewer frequencies on routes operated more frequently by smaller aircraft. In some cases, it has deployed Air Canada Rouge aircraft to serve mainline routes. The airline is also currently finalizing a new routing for the return leg of its Toronto-Delhi service, which continues to be impacted by the closure of Pakistani airspace. This flight will remain non-stop between Toronto and Delhi but now stop in Vancouver rather than Copenhagen on the return leg.

Route Suspensions

In a small number of cases, Air Canada has temporarily suspended until further notice service on certain 737 MAX routes where alternative aircraft are not presently available. This includes flights from Halifax and St. John's to London Heathrow, for which it is re-accommodating customers over its Toronto and Montreal hubs. Air Canada remains committed to these routes and will resume service as soon as possible. It also includes seasonal flights from Vancouver to Kona, Lihue and Calgary-Palm Springs, with customers re-accommodated on other routings.

Customer Information

As changes are finalized in the flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada app or Air Canada website. Customers are advised, whether they have booked directly through Air Canada or not, to ensure their contact information is on their booking to facilitate communication of any flight changes.

Air Canada has put in place a flexible rebooking policy with full fee waiver and a refund option for affected customers. Customers originally scheduled to travel on a 737 MAX can call Air Canada at 1-833-354-5963 for information within 72 hours of their planned flight. Customers who have booked flights through a Travel Agent should contact them for immediate assistance.

Customers are further advised to check the status of their flight using the Flight Status function on the Air Canada app or on
aircanada.com prior to going to the airport.

Additional information, including specific changes to the April 737 MAX operation is provided in the special page
Update on flights operated by the Boeing 737 MAX on aircanada.com which will be updated as warranted.

About Air Canada

Air Canada is Canada's largest domestic and international airline serving nearly 220 airports on six continents. Canada's flag carrier is among the 20 largest airlines in the world and in 2018 served nearly 51 million customers. Air Canada provides scheduled passenger service directly to 63 airports in Canada, 56 in the United States and 100 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is a founding member of Star Alliance, the world's most comprehensive air transportation network serving 1,317 airports in 193 countries. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2018 Best Airline in North America. For more information, please visit:
aircanada.com/media, follow @AirCanada on Twitter and join Air Canada on Facebook.

Internet:
aircanada.com



SOURCE Air Canada

For further information: Isabelle Arthur (Montréal),
[email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741

Last edited by YYC009; Mar 19, 19 at 6:39 am
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Old Mar 19, 19, 6:38 am
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Thanks. BTW, it is much easier to read on the AC site rather than the St.Patrick's Day inspired formatting here.
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Old Mar 19, 19, 6:38 am
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A few thoughts...

1) AC has definitely taken the lead in communicating to the business community what their plans are (e.g.: suspending guidance, this announcement today, etc.). Very industry leading.
2) I am truly shocked about chartering a competitor (Air Transat). Wonder who else they may charter.
3) Route suspensions make sense, as do the schedule changes. Taking the WOW aircraft early seems like a good idea.
4) 01JUL is quite a ways away... this isn't going to be a quick fix for Boeing, is it?
5) Peak summer flying season starts 01JUL... these birds better be in the sky by then to make $$$
6) What will the unions think of chartering and leasing?

Given the entire circumstances, again, I think AC has been a leader and now it sets the stage for other carriers and Boeing to either say 01JUL or similar themselves or dispute that this is going to go on for awhile.
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Old Mar 19, 19, 6:39 am
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Originally Posted by YYC traveler View Post
Thanks. BTW, it is much easier to read on the AC site rather than the St.Patrick's Day inspired formatting here.
Not sure why it was green the first time??? Anyways, changed to black
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Old Mar 19, 19, 6:45 am
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Are these planes wet-leased? If so, there's a chance AC's OTP could actually improve!!
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Old Mar 19, 19, 6:56 am
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Originally Posted by YYC009 View Post
A few thoughts...


4) 01JUL is quite a ways away... this isn't going to be a quick fix for Boeing, is it?
.
Somewhere unthread I said August, early on with the situation. I suspect some of you laughed. "He's an idiot"

LOL.

I then said October.

Based on recent news, I think it is even further.

This is no longer an airplane mechanical issue. This is now a global regulatory, safety and certification issue, not to mention a trust issue.
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Old Mar 19, 19, 7:28 am
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Originally Posted by YYC009 View Post
A few thoughts...

1) AC has definitely taken the lead in communicating to the business community what their plans are (e.g.: suspending guidance, this announcement today, etc.). Very industry leading.
2) I am truly shocked about chartering a competitor (Air Transat). Wonder who else they may charter.
3) Route suspensions make sense, as do the schedule changes. Taking the WOW aircraft early seems like a good idea.
4) 01JUL is quite a ways away... this isn't going to be a quick fix for Boeing, is it?
5) Peak summer flying season starts 01JUL... these birds better be in the sky by then to make $$$
6) What will the unions think of chartering and leasing?

Given the entire circumstances, again, I think AC has been a leader and now it sets the stage for other carriers and Boeing to either say 01JUL or similar themselves or dispute that this is going to go on for awhile.
If they were a leader they would have grounded the aircraft before the regulator told them to. That regulator was the 2nd last in the world to ground the aircraft btw. I am thrilled they are leading in financial disclosure. Too bad safety, OTP, customer communications and comfort, heck even a half decent app are totally beyond their capabilities.
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Old Mar 19, 19, 7:35 am
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Sucks that the YYT-LHR direct flight remains suspended all that time.
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Old Mar 19, 19, 7:38 am
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Chartering TS to help with one daily flight between YUL and YVR, a good litmus test to see how customers respond to Rouging of a premium TCON route.

Sorry, couldn't resist.
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Old Mar 19, 19, 7:40 am
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Originally Posted by AtlanticXpat View Post
Sucks that the YYT-LHR direct flight remains suspended all that time.
Not surprising, AC staff at YYT told me last week that this was the most likely case.
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Old Mar 19, 19, 7:58 am
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YUL-SFO and YUL-LAX

YUL - SFO
YUL - LAX

Both premium routes if you look at cost of J (compared to YUL-LAS which is cheap) ... Looks like twice dailies are transferred to one daily 787-8 for SFO and A330 for LAX ... upgrade in plane but downgrade for schedule ... similar daily capacity probably ...
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Old Mar 19, 19, 8:18 am
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Originally Posted by YYT82 View Post


Not surprising, AC staff at YYT told me last week that this was the most likely case.
Oh I agree its not surprising. Still sucks though... :-)
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Old Mar 19, 19, 8:30 am
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This is outrageous...why didn't AC charter WestJet? /s
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Old Mar 19, 19, 8:39 am
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So now they are good to April 30. Fine. But after that, we are getting close to summer schedule, and Air Transat may no longer have the extra capacity, then it gets interesting again?
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