INOP IFE
Mar 17, 2019, 8:43 am
#1
Original Poster
Join Date: Jan 2007
Location: YYC
Programs: AC*50K MM
Posts: 276
INOP IFE
Have a flight this afternoon and just received an email with a link below. First time I've received one of these, but I guess adds to the pile of issues I've had the last 12 months. Mostly with broken and INOP seats in J, so this just adds to the experience I guess. LOL. Anyone else ever received one of these emails?
https://www.aircanada.com/ca/en/aco/...t/ife2000.html
https://www.aircanada.com/ca/en/aco/...t/ife2000.html
Mar 17, 2019, 8:53 am
#2
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Have a flight this afternoon and just received an email with a link below. First time I've received one of these, but I guess adds to the pile of issues I've had the last 12 months. Mostly with broken and INOP seats in J, so this just adds to the experience I guess. LOL. Anyone else ever received one of these emails?
https://www.aircanada.com/ca/en/aco/...t/ife2000.html
https://www.aircanada.com/ca/en/aco/...t/ife2000.html
By advising customers in advance, it is possible they remove their liability of someone boarding, finding their IFE isn't working and asking for the "white form". Responsibility to entertain oneself is now on the pax and not AC.
Mar 17, 2019, 9:10 am
#5
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,326
I had one of those in 2013 on LAX-YVR.
It came late enough (middle of the night for the first departure of the day) that I doubt anyone was able to do anything useful to prepare themselves.
It came late enough (middle of the night for the first departure of the day) that I doubt anyone was able to do anything useful to prepare themselves.
Mar 17, 2019, 9:35 am
#7
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,568
I've gotten the link too, but it was for a YHZ-YUL flight, so I did not do anything or bother looking for a discount code. I was more annoyed there was enough turbulence that they did not get to dispensing the snack.
Mar 17, 2019, 12:40 pm
#9
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,228
Maybe we should all just reconsider AC as a low-cost carrier since that seems to be their focus. At least in J.
Last edited by Bohemian1; Mar 17, 2019 at 12:40 pm Reason: Less sarcasm.
Mar 17, 2019, 12:41 pm
#10
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Non-functional IFE, non-functional seats, it makes me wonder how little of their much advertised "end-to-end premium travel experience" AC feels they can provide without any form of compensation, proactive or otherwise.
Maybe we should all just reconsider AC as a low-cost carrier since that seems to be their focus. At least in J.
Maybe we should all just reconsider AC as a low-cost carrier since that seems to be their focus. At least in J.
Mar 17, 2019, 5:08 pm
#14
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Join Date: Jun 2003
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