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Revenue J pax downgraded while eUp pax stays in J?!?

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Revenue J pax downgraded while eUp pax stays in J?!?

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Old Mar 21, 2019, 8:39 pm
  #31  
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Originally Posted by MaxFlying
Im confused. Where did you see seats in 152 (which left earlier?). Are you looking at connections tomorrow as I dont see anything on the direct flights (except 142 which I am pretty sure switched aircraft).
Sorry, I had looked it up earlier, and didn't realize how close to departure it was.

It DEPARTED with empty seats in both cabins. Better?

142 has like 75 seats available tomorrow, maybe due to the switch, but 144 is almost empty in PY as well. The later flights have a few seats in J.
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Old Mar 21, 2019, 8:44 pm
  #32  
 
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Originally Posted by canadiancow
It DEPARTED with empty seats in both cabins. Better?.
I did not have empty seats on both cabins.

The Concierge was scrambling to get a few SEs on board without checked bags they were downgraded, including my colleague.

Your AC system is telling fibs.
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Old Mar 21, 2019, 8:54 pm
  #33  
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Originally Posted by PointWeasel
I did not have empty seats on both cabins.

The Concierge was scrambling to get a few SEs on board without checked bags they were downgraded, including my colleague.

Your AC system is telling fibs.
Pull up the standby list in the app. 150 says both cabins were full. 152 says both were "available". It's not "my" AC system. It's DCS. If this is inaccurate, then it's news to me.
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Old Mar 21, 2019, 9:00 pm
  #34  
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Originally Posted by PointWeasel
Not sure where you are looking, but aircraft is in-flight and packed. AC 152 did not have an J seats left nor Y seats for that matter.

The original 767 that was cancelled is still sitting there may be departing at midnight as another flight number.

Only one flight AC 142 has open seats tomorrow so...not sure where you are looking.
Here's 144 tomorrow: Clearly there are 18 PY seats.

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Old Mar 21, 2019, 10:04 pm
  #35  
 
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Originally Posted by PointWeasel
...

Upon arrival in FRA, no Concierge with new boarding pass for new connection, but...an email from the Concierge advising to pick up the new boarding pass in the LH Senator Lounge. Colleague lets desk staff know in the LH Senator Lounge and the agent, in true German friendliness states "we have no record of you on the next flight, and the ticket was not exchanged properly and the flight is sold out." Colleague tries her charm and requests that someone kindly look into the issue after she shows the email to the LH lounge agent. This spurs a heated discussion in German with three lounge agents and one disappears in the back office for 30 mins.

Lo and behold a Business Class seat is now confirmed on the next flight and the LH agent complains that "AC did not do it correctly".

Colleague is just E50K, but is this standard procedure?
Can't speak to your colleague's 844 situation, but this part about the LH rebooking "mistake" rings very familiar. Had a similar situation a few months ago with an AC-to-LH (codeshare) connection at FRA where the delayed AC inbound required rebooking onto a later FRA-TXL LH flight. In my case, a concierge agent greeted me at the arrival gate and walked me to the Senator Lounge, where my new BP was supposed to be waiting. But due to some kind of error, the AC concierge and the LH lounge agents got into some back-and-forth to resolve the issue.
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Old Mar 22, 2019, 11:41 am
  #36  
 
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AC 144 is an obvious outlier as the A319 was swapped to a 787-800...

AC 1420YYC
03/22/19 11:45 AMYYZ
03/22/19 5:30 PM763
Daily
65% / 63mJ0 C0 D0 Z0 P0 R0 O0 E0 N0 Y9 B9 M7
U2 H0 Q0 V0 W0 G0 S0 T0 L0 A0 K0


0 Connections

AC 1440YYC
03/22/19 12:45 PMYYZ
03/22/19 6:30 PM319
Daily
0% / 26mJ0 C0 D0 Z0 P0 R0 O0 E0 N0 Y0 B0 M0
U0 H0 Q0 V0 W0 G0 S0 T0 L0 A0 K0


0 Connections

AC 1480YYC
03/22/19 3:20 PMYYZ
03/22/19 9:05 PM321
Daily
56% / 53mJ0 C0 D0 Z0 P0 R0 Y0 B0 M0 U0 H0 Q0
V0 W0 G0 S0 T0 L0 A0 K0


0 Connections

AC 1500YYC
03/22/19 5:35 PMYYZ
03/22/19 11:20 PM321
Daily
57% / 26mJ0 C0 D0 Z0 P0 R0 Y0 B0 M0 U0 H0 Q0
V0 W0 G0 S0 T0 L0 A0 K0


0 Connections

AC 1520YYC
03/22/19 6:35 PMYYZ
03/23/19 12:20 AM320
Daily
52% / 44mJ0 C0 D0 Z0 P0 R0 Y0 B0 M0 U0 H0 Q0
V0 W0 G0 S0 T0 L0 A0 K0
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Old Mar 22, 2019, 12:04 pm
  #37  
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Those are willing to sell numbers.
AFAIK Internal (blocked seats for IRROPs, intentional massive overbooking situation, etc.) can be way, way different especially with the current "state", if you will. Bigger deltas can be seen during exceptional situations such as IRROPs.

A J0Y0 flight could hypothetically mean internal like J3Y-30 (common) or J5Y30 (rare(r), AFAIK).
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Old Mar 22, 2019, 12:13 pm
  #38  
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Yeah, if you're pulling numbers from EF, those are way different than actual loads.
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Old Mar 22, 2019, 12:59 pm
  #39  
 
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Originally Posted by canadiancow
Yeah, if you're pulling numbers from EF, those are way different than actual loads.
COS downgrade compensation is in process, which would not be needed if the flight left with a bunch of open seats.

since AC IT is always reliable, I stand by the bums in the seats real version rather than DSC on the App.
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Old Mar 22, 2019, 1:17 pm
  #40  
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Originally Posted by PointWeasel
COS downgrade compensation is in process, which would not be needed if the flight left with a bunch of open seats.

since AC IT is always reliable, I stand by the bums in the seats real version rather than DSC on the App.
Your first sentence is incorrect. Compensation is due if the cabin traveled in is lower than the cabin paid for. This is completely independent of what happened in the cabin paid for.

If there are 10 people booked for 8 seats, 2 are downgraded. If 2 of the J pax no show, and they don't move people up, the 2 in the back are still entitled to downgrade compensation.

There have been numerous reports of flights departing with empty J seats when there are people waiting on the upgrade list (due to no-shows), and this is no different. If you can't be confirmed, you are (or should be) added to the onload list. But that still needs to be dealt with appropriately in case things change after T-40.
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Old Mar 22, 2019, 1:40 pm
  #41  
 
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[QUOTE=canadiancow;30917848]Your first sentence is incorrect. Compensation is due if the cabin traveled in is lower than the cabin paid for. This is completely independent of what happened in the cabin paid for./QUOTE]

And around and around we go.

Confirmed cabin was J, cabin flown was Y. Very simple.

The reason for the downgrade was because J was full on the flight. Full as in no more seats available to sit in.
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