Mar 12, 2019, 11:26 am
Last edit by: yyznomad
Latest updates from aircanada.com
Read below for more details.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019
May 29, 2019
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
May 29, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by ac.com
Information on Air Canada Halifax-London and St. John’s-London service
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
Grounding of 737 Max - Effect on AC incl OMNI 767 lease
Aug 17, 2019, 2:23 pm
#931
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,803
Hello: Long time lurker, first time caller. I have a AE reward booking YYJ-KOA return in mid February on the MAX, Just checked the schedules on both the website and app and it looks like the schedule is shifting in February as well. My outbound flight is no longer listed in the schedule, and the return in now Rouge 767 leaving earlier and requiring a layover in YVR. I have not yet received any email notification of the schedule changes on my booking. Should I jump on this now and try and change my booking, or wait for the email? My conundrum is that I have accommodation on the big island booked and paid for, so I need to arrive on the date previously booked, this is not possible to do if you need to connect via Honolulu as it arrives too late to get an interisland flight. Will have to see if AC will allow me to fly to Honolulu the day before and overnight there, alternatively it is possible via an all day slog on United, but I would prefer to avoid that.
Odds are, there will be further changes. You probably don't want to go through the process more than once, do you? Plus, they cannot expect you to be proactive about an issue that you have not yet been made aware of. We have two tickets, one reward and one paid for, for mid-December which so far has been changed twice, maybe three times, mind you, nothing earth-shattering; no notification so far, and the file on aircanada.com is a mess. I don't see a pint trying to be proactive, getting the file cleaned up and seat assignments restored at this time.
Aug 17, 2019, 7:07 pm
#932
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Today, I pulled up my HNL-YVR booking for early January and there are two flights now listed. The original day flight, AC 516, and AC518, the overnight flight. Both are still showing as MAX equipment, even though my travel falls before the Jan 8 date before which AC says there will be no MAX flights.
So I'm assuming it's only a matter of time before AC 516 is cancelled from the schedule, since they have not been selling it for weeks. The only remaining uncertainty is what kind of aircraft AC will substitute on the overnight flight. I had bought my tickets on AC 516 precisely to avoid the short red eye flight to Vancouver. I find those especially brutal. And doing that on an Omni or Rouge 767 is just not on.
So can I ask for a refund of the ticket yet? Would a 10 hour schedule change be sufficient to get my money back soon? If anyone out there has gotten an actual refund for a MAX induced major flight change, I'd be grateful to hear how that went.
UPDATE: Well my day flight from HNL to YVR has been officially cancelled for early Jan. AC sent one of those "Change ETIR" emails to me in the middle of the night.
The aircraft type on the overnight flight they moved me to (the only departure from HNL to YVR is still showing as a MAX!
I am going to try and get my departure moved up 24 hours to the overnight flight the night before. That aircraft has been switched to a 763 (mainline, so far), and would be more acceptable than the current schedule. If they won't switch me, I will ask for a refund.
Will report back what transpires, although it may take a few days.
So I'm assuming it's only a matter of time before AC 516 is cancelled from the schedule, since they have not been selling it for weeks. The only remaining uncertainty is what kind of aircraft AC will substitute on the overnight flight. I had bought my tickets on AC 516 precisely to avoid the short red eye flight to Vancouver. I find those especially brutal. And doing that on an Omni or Rouge 767 is just not on.
So can I ask for a refund of the ticket yet? Would a 10 hour schedule change be sufficient to get my money back soon? If anyone out there has gotten an actual refund for a MAX induced major flight change, I'd be grateful to hear how that went.
UPDATE: Well my day flight from HNL to YVR has been officially cancelled for early Jan. AC sent one of those "Change ETIR" emails to me in the middle of the night.
The aircraft type on the overnight flight they moved me to (the only departure from HNL to YVR is still showing as a MAX!
I am going to try and get my departure moved up 24 hours to the overnight flight the night before. That aircraft has been switched to a 763 (mainline, so far), and would be more acceptable than the current schedule. If they won't switch me, I will ask for a refund.
Will report back what transpires, although it may take a few days.
Last edited by transportprof; Aug 18, 2019 at 10:08 am Reason: updated info
Aug 18, 2019, 11:15 am
#933
Join Date: Aug 2019
Programs: Aeroplan, Bonvoy
Posts: 12
Thank you Stranger, that sounds like good advice. I did receive a change email overnight covering my return flight KOA-YYJ on Feb 15th. This is now Rouge 767, now with a nine hour overnight layover in YVR! No word on my outbound flight which is no longer being sold.
Aug 18, 2019, 4:06 pm
#935
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Aug 19, 2019, 12:16 am
#936
Join Date: Jul 2019
Programs: Air canada westjet
Posts: 9
End of October returning early November. Departing the 27th October one day out of the current scope of AC's new schedule. If you see your aircraft being changed to Omni or Rouge per AC, you should be able to cancel for a full refund.
Aug 19, 2019, 9:29 am
#938
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
What I wonder is whether those assignments will hold or whether the 763s will eventually switch to Rouge aircraft?
Aug 21, 2019, 8:20 am
#939
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,352
Interested to learn (above) that others have been notified already re cancellations in early 2020.
Not notified but recently discovered by chance one of my December 2019 flights has been cancelled. AE tx. I know (thank you FT) I can get a rebooking or refund. Is there any other compensation I should be asking for?
I had a direct flight and that’s no longer possible on my day of travel. I need to keep the original travel date as tied to other arrangements (not with AC). All alternative itineraries are longer, require at least one connection, J not possible on all sectors, or involves an overnight at my expense.
Reviewed the new passenger rights info but it doesn’t seem to apply. Maybe I’m wrong?
I welcome all ideas/advice.
Not notified but recently discovered by chance one of my December 2019 flights has been cancelled. AE tx. I know (thank you FT) I can get a rebooking or refund. Is there any other compensation I should be asking for?
I had a direct flight and that’s no longer possible on my day of travel. I need to keep the original travel date as tied to other arrangements (not with AC). All alternative itineraries are longer, require at least one connection, J not possible on all sectors, or involves an overnight at my expense.
Reviewed the new passenger rights info but it doesn’t seem to apply. Maybe I’m wrong?
I welcome all ideas/advice.
Aug 21, 2019, 9:23 am
#940
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Interested to learn (above) that others have been notified already re cancellations in early 2020.
Not notified but recently discovered by chance one of my December 2019 flights has been cancelled. AE tx. I know (thank you FT) I can get a rebooking or refund. Is there any other compensation I should be asking for?
I had a direct flight and that’s no longer possible on my day of travel. I need to keep the original travel date as tied to other arrangements (not with AC). All alternative itineraries are longer, require at least one connection, J not possible on all sectors, or involves an overnight at my expense.
Reviewed the new passenger rights info but it doesn’t seem to apply. Maybe I’m wrong?
I welcome all ideas/advice.
Not notified but recently discovered by chance one of my December 2019 flights has been cancelled. AE tx. I know (thank you FT) I can get a rebooking or refund. Is there any other compensation I should be asking for?
I had a direct flight and that’s no longer possible on my day of travel. I need to keep the original travel date as tied to other arrangements (not with AC). All alternative itineraries are longer, require at least one connection, J not possible on all sectors, or involves an overnight at my expense.
Reviewed the new passenger rights info but it doesn’t seem to apply. Maybe I’m wrong?
I welcome all ideas/advice.
I am currently rebooked on a 763 departing the night before my cancelled day flight HNL-YVR. It looks like AC's strategy is to run a bigger plane and have fewer flights ex-HNL on those days. For example, on Jan. 5, there is just one flight from HNL to YVR, no departures to YYZ, YYC, or anywhere else on AC as far as I can tell. I suppose they'll connect all ongoing pax at YVR.
Aug 21, 2019, 10:59 am
#941
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
Received a revised itinerary yesterday YVR-OGG. Outbound in late Dec still shows 78M but the return in late Jan has been changed to the 763 redeye. 
Also, slam-dunked into separate seats. Any recent experience on these beasts? Exit rows are 18 and 19. Do the seats in 18 recline?
Also, slam-dunked into separate seats. Any recent experience on these beasts? Exit rows are 18 and 19. Do the seats in 18 recline?
Aug 21, 2019, 11:11 am
#942
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,446
Same with the KOA-YVR AC flight which I noticed has been changed to a ACr 763 and flying back to YEG forces an overnight in YVR.
Aug 21, 2019, 11:16 pm
#945
Join Date: Apr 2002
Location: YQL
Programs: AC S100K / AC-2MM
Posts: 402
I noticed our YYC-OGG flight on November 17 had disappeared from the schedule so I called and they rebooked us right away via YVR. Both the YVR-OGG and the return on December 1 are showing as being operated by an AC 763. Keeping my fingers crossed that the flights aren't rouged or omnied. Not thrilled with the late arrival in OGG (22:17). Hopefully it isn't late or I'll be SOL for the rental car...
Interestingly, there are no business class seats showing for sale on either date on the YVR-OGG or OGG-YVR flights. Maybe changes are coming.
Interestingly, there are no business class seats showing for sale on either date on the YVR-OGG or OGG-YVR flights. Maybe changes are coming.