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Grounding of 737 Max - Effect on AC incl OMNI 767 lease

Old Mar 12, 2019, 11:26 am
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Last edit by: yyznomad
Latest updates from aircanada.com
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Read below for more details.

Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019



May 29, 2019
If you are travelling within the next 72 hours, call:

1-833-354-5963

If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.
  • Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
  • We are working to rebook impacted customers as soon as possible.
  • Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
  • If you are travelling within the next 72 hours, please call the number at the top of this page.
  • If you booked through a Travel Agent, you may contact them directly for assistance.
We appreciate our customers' patience as we work to get everyone on their way.

If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.

****

March 19, 2019

UPDATED - INFORMATION ON IMPACTED ROUTES


**********

UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft

https://www.aircanada.com/ca/en/aco/...e-closure.html

March 19, 2019

If you are travelling within the next 72 hours, call:

1-833-354-5963

If you booked through a Travel Agency, please call them for immediate assistance

In compliance with Transport Canadas safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.

Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: What is Air Canada doing to reschedule customers?. Additional schedule changes will be posted as warranted.
  • Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
  • We are working to rebook impacted customers as soon as possible.
  • Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
  • If you are travelling within the next 72 hours, please call the number at the top of this page.
  • If you booked through a Travel Agent, you may contact them directly for assistance.
We appreciate our customers' patience as we work to get everyone on their way.

If you'd like to make other plans

If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.

If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.

If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.


*********
March 13, 2019

Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.

Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.

If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.

We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.

Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.

If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).

If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..

How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.

Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.

How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.

We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.

What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.

As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.

What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.

If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.

We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.

Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.

If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.

We also advise you to check the status of your flight before going to the airport.

We thank all of our customers for their patience.

Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.



****


MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.

Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.

Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.

We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.


SOURCE Air Canada

For further information: Isabelle Arthur (Montral), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com

https://aircanada.mediaroom.com/2019...7-MAX-Aircraft




https://www.aircanada.com/ca/en/aco/...to-london.html

Originally Posted by ac.com
Information on Air Canada Halifax-London and St. Johns-London service

March 12, 2019

Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:

AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. Johns-London on March 13
AC823London-St. Johns on March 14

We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.

Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.

As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers patience.

Air Canada will provide updates as more information becomes available.
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Grounding of 737 Max - Effect on AC incl OMNI 767 lease

Old May 29, 2019, 6:54 pm
  #796  
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And another weekly PDF timetable updated now eff. June 6 to September 8, 2019

Originally Posted by yyznomad
And another weekly PDF timetable updated now eff. May 30 to September 1, 2019 (sorry, was a few days late in posting this)
https://services.aircanada.com/porta...ABC975DFD72085

Wiki updated.

Here's the docdroid version for posterity and comparing against other recent PDF releases.
AC Timetable eff. May 30 to September 1, 2019
And another weekly PDF timetable updated now eff. June 6 to September 8, 2019
https://services.aircanada.com/porta...ABC975DFD72085

Wiki updated.

Here's the docdroid version for posterity and comparing against other recent PDF releases.
AC Timetable eff. June 6 to September 8, 2019
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Old Jun 1, 2019, 3:29 pm
  #797  
 
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Looking at YVR-OGG in October, AC is still advertising the 737M, which seems doubtful. In the meantime it looks like they're using Omni International 762 (whoever they are).

Any experience with these antiques? How is it?
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Old Jun 1, 2019, 4:15 pm
  #798  
 
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Originally Posted by Sopwith
Looking at YVR-OGG in October, AC is still advertising the 737M, which seems doubtful. In the meantime it looks like they're using Omni International 762 (whoever they are).

Any experience with these antiques? How is it?
I don't know about their soft product, but the hard product doesn't look worse than the 7M8. Click at the middle dot for interior photos:

https://www.oai.aero/fleet?plane=B767-200ER
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Old Jun 1, 2019, 5:57 pm
  #799  
 
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Speaking up for the east coast of Canada, I do wonder why AC continue to neglect Halifax and St John's!

I realise that the Max played a big role in uniting both cities with the UK, Ireland and France in the last year or so, but I remember the days of a A319 flying St John's to London and a 767 from Halifax either direct or via St john's.

And now - nothing!!

Last night, you could watch WestJet fly Halifax to Dublin, Glasgow and Heathrow on 737-700's.

I realise AC don't have 737-700s, but they do have 767s, 319 and 321 aircraft and yet, they ignore Newfoundland and Nova Scotia. As a national carrier, surely they have to serve the whole country and not the duopoly routes within Canada where they can charge what they like, For a PAX from either city to fly to Europe to continue to be forced to fly via YUL or YYZ for around 10 hours plus seems to place commercial value (albeit with a reduced fleet) over the responsibilities of a national carrier.
One aircraft in the entire fleet would serve both Halifax and St John's and the UK - something WestJet seem to respect.
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Old Jun 1, 2019, 6:43 pm
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Originally Posted by Mikey Mike Mike
Speaking up for the east coast of Canada, I do wonder why AC continue to neglect Halifax and St John's!

I realise that the Max played a big role in uniting both cities with the UK, Ireland and France in the last year or so, but I remember the days of a A319 flying St John's to London and a 767 from Halifax either direct or via St john's.

And now - nothing!!

Last night, you could watch WestJet fly Halifax to Dublin, Glasgow and Heathrow on 737-700's.

I realise AC don't have 737-700s, but they do have 767s, 319 and 321 aircraft and yet, they ignore Newfoundland and Nova Scotia. As a national carrier, surely they have to serve the whole country and not the duopoly routes within Canada where they can charge what they like, For a PAX from either city to fly to Europe to continue to be forced to fly via YUL or YYZ for around 10 hours plus seems to place commercial value (albeit with a reduced fleet) over the responsibilities of a national carrier.
One aircraft in the entire fleet would serve both Halifax and St John's and the UK - something WestJet seem to respect.
Huh?

They dont have to serve anybody. They serve what is profitable. Full stop.
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Old Jun 1, 2019, 10:22 pm
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Originally Posted by Mikey Mike Mike
One aircraft in the entire fleet would serve both Halifax and St John's and the UK - something WestJet seem to respect.
I advise you express your frustration with your wallet and go for the carrier giving you some love.
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Old Jun 2, 2019, 4:12 am
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AC has retired many of the 767's, and I've heard that the ETOPS rated A319's have gone over to Rouge.

The sad fact is that AC just doesn't have spare TATL capable aircraft to run these routes with so many MAX birds grounded. They've made the business decision that these are the best routes to cut given the fleet constraints. Yes, it stinks for my fellow East Coast folks, but we are used to sucking hind "nipple" (trying to use FT appropriate language). Westjet cut their YHZ-CDG and Icelandair cut their YHZ-KEF for the same reasons.
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Old Jun 2, 2019, 6:08 am
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Originally Posted by WildcatYXU
I don't know about their soft product, but the hard product doesn't look worse than the 7M8. Click at the middle dot for interior photos:

https://www.oai.aero/fleet?plane=B767-200ER
if anyone is taking the omni flights this month could you please post your experience/pictures? Especially interested in their J product. Thanks.
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Old Jun 2, 2019, 10:18 am
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Originally Posted by Mikey Mike Mike
Speaking up for the east coast of Canada, I do wonder why AC continue to neglect Halifax and St John's!

I realise that the Max played a big role in uniting both cities with the UK, Ireland and France in the last year or so, but I remember the days of a A319 flying St John's to London and a 767 from Halifax either direct or via St john's.

And now - nothing!!

Last night, you could watch WestJet fly Halifax to Dublin, Glasgow and Heathrow on 737-700's.

I realise AC don't have 737-700s, but they do have 767s, 319 and 321 aircraft and yet, they ignore Newfoundland and Nova Scotia. As a national carrier, surely they have to serve the whole country and not the duopoly routes within Canada where they can charge what they like, For a PAX from either city to fly to Europe to continue to be forced to fly via YUL or YYZ for around 10 hours plus seems to place commercial value (albeit with a reduced fleet) over the responsibilities of a national carrier.
One aircraft in the entire fleet would serve both Halifax and St John's and the UK - something WestJet seem to respect.
As you said, WS is still flying across the pond, there are 21 flights a week to EWR, 13 flights a week to BOS, as well as seasonal options from AA and DE from YHZ. Backtracking to YUL is not so bad from YHZ/YSJ/YFC/YQM/YYG, either. Yes, it will severely inconvenience travelers from Newfoundland and Cape Breton, but that is just an unfortunate and temporary consequence of the 737 MAX situation, which is not AC's fault.
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Old Jun 2, 2019, 12:18 pm
  #805  
 
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Originally Posted by Mikey Mike Mike
I realise AC don't have 737-700s, but they do have 767s, 319 and 321 aircraft and yet, they ignore Newfoundland and Nova Scotia.
To highlight what [MENTION=816222]smallmj[/MENTION] said, only some of those particular aircraft are ETOPS certified. Those that were, might be retired, or Rouged, and the upgrades necessary might have been pulled. YHZ-YVR vs YHZ-LHR is not at all a comparable thing, even though they are within 100mi difference.

Originally Posted by Mikey Mike Mike
As a national carrier, surely they have to serve the whole country and not the duopoly routes within Canada where they can charge what they like
Nope. Where did you get that idea?
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Old Jun 2, 2019, 10:25 pm
  #806  
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Exclamation

Folks, a number of posts have been deleted as for some reason several members thought this was the place to discuss far ranging aviation topics such as international bi-laterals and Middle Eastern airlines however contrary to popular belief this thread is intended to discuss matters only relating to the 737 Max ban on AC so let's please focus on that topic and that topic only.

tcook052
AC forum moderator
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Old Jun 3, 2019, 7:45 am
  #807  
 
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Originally Posted by sxc234
if anyone is taking the omni flights this month could you please post your experience/pictures? Especially interested in their J product. Thanks.
Yes, please, though Id like data on the economy product as well. If someone could just sit in every seat and let me know which to pursue and which to avoid, that would be grand
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Old Jun 4, 2019, 11:12 am
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YYC-YXU direct

Did these get axed in wake of the 737max deal?
Can't find these anywhere.

https://aircanada.mediaroom.com/2019-02-21-Air-Canada-to-Launch-Seasonal-Flights-Between-Calgary-and-London-Ontario
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Old Jun 4, 2019, 11:14 am
  #809  
 
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Yes. Full list is accessible from this page under "What is Air Canada doing to reschedule customers?"

https://www.aircanada.com/ca/en/aco/...e-closure.html
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Old Jun 4, 2019, 4:02 pm
  #810  
 
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Originally Posted by OccasionalCanuck
Did these get axed in wake of the 737max deal?
Can't find these anywhere.

https://aircanada.mediaroom.com/2019...London-Ontario
Cancelled. Air Canada has promised to reintroduce in S20.
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