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Grounding of 737 Max - Effect on AC incl OMNI 767 lease

Old Mar 12, 2019, 11:26 am
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Last edit by: yyznomad
Latest updates from aircanada.com
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Read below for more details.

Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019



May 29, 2019
If you are travelling within the next 72 hours, call:

1-833-354-5963

If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.
  • Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
  • We are working to rebook impacted customers as soon as possible.
  • Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
  • If you are travelling within the next 72 hours, please call the number at the top of this page.
  • If you booked through a Travel Agent, you may contact them directly for assistance.
We appreciate our customers' patience as we work to get everyone on their way.

If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.

****

March 19, 2019

UPDATED - INFORMATION ON IMPACTED ROUTES


**********

UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft

https://www.aircanada.com/ca/en/aco/...e-closure.html

March 19, 2019

If you are travelling within the next 72 hours, call:

1-833-354-5963

If you booked through a Travel Agency, please call them for immediate assistance

In compliance with Transport Canadas safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.

Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: What is Air Canada doing to reschedule customers?. Additional schedule changes will be posted as warranted.
  • Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
  • We are working to rebook impacted customers as soon as possible.
  • Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
  • If you are travelling within the next 72 hours, please call the number at the top of this page.
  • If you booked through a Travel Agent, you may contact them directly for assistance.
We appreciate our customers' patience as we work to get everyone on their way.

If you'd like to make other plans

If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.

If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.

If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.


*********
March 13, 2019

Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.

Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.

If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.

We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.

Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.

If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).

If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..

How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.

Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.

How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.

We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.

What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.

As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.

What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.

If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.

We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.

Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.

If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.

We also advise you to check the status of your flight before going to the airport.

We thank all of our customers for their patience.

Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.



****


MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.

Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.

Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.

We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.


SOURCE Air Canada

For further information: Isabelle Arthur (Montral), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com

https://aircanada.mediaroom.com/2019...7-MAX-Aircraft




https://www.aircanada.com/ca/en/aco/...to-london.html

Originally Posted by ac.com
Information on Air Canada Halifax-London and St. Johns-London service

March 12, 2019

Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:

AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. Johns-London on March 13
AC823London-St. Johns on March 14

We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.

Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.

As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers patience.

Air Canada will provide updates as more information becomes available.
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Grounding of 737 Max - Effect on AC incl OMNI 767 lease

Old Mar 12, 2019, 12:05 pm
  #61  
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Old Mar 12, 2019, 12:06 pm
  #62  
 
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Originally Posted by MSPeconomist
Can they be de-rouged easily and quickly?
I'm assuming AC will just put a huge bandaid on top of the Rouge logo to make it mainline.
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Old Mar 12, 2019, 12:08 pm
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Can we also suspect that political lobbying from Boeing perhaps made FAA lean towards the no ban decision?
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Old Mar 12, 2019, 12:09 pm
  #64  
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Originally Posted by skybluesea
So does this fall under extraordinary circumstances that nullifies EC261?
I would think yes. At least since countries and EASA have banned, so it is no longer airlines that unilaterally elected to cancel. But it might be a good idea to read the fine print again.
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Old Mar 12, 2019, 12:13 pm
  #65  
 
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I just called and changed a flight to get off the Max and AC waived both change fee and fare difference (which was large). I asked if they're doing this just for SEs and she replied that they are now doing it for "pretty much anyone who calls in as we want our customers to feel comfortable flying".
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Old Mar 12, 2019, 12:13 pm
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CBC News:
Canada won't ground Boeing 737 Max 8s despite moves by U.K., Germany, France and others

http://​​​​​​​https://www.cbc.ca/new...ax-8-1.5052471
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Old Mar 12, 2019, 12:15 pm
  #67  
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Originally Posted by BearX220
That's a little extreme. The DC10 went on to a safe and profitable 25-year service life after its 1979 grounding. And it was only a few years ago that people were swearing off the 787 after its grounding over lithium battery issues.

Social media does not prolong these kinds of temporal public panics. Social media changes the agenda constantly. Next week everyone will be obsessed over something entirely different.
I thought about the DC10 a lot before writing that. Different times, even the 787 was before everyone and their mother was on Facebook these days. I don`t know if it comes back from this, especially since the NEO seems to be a much better plane.

I really hope they look at the FAA certification process that lets a type certificate issued in 1967 for a 737 classic to be constantly modified (in order to avoid costly re-certification) and apply to a 7M8. Not much in common between the two except the funny looking engine nacelles.
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Old Mar 12, 2019, 12:17 pm
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The fact that some of these countries are banning overflights by the aircraft firmly suggests that the ban is an emotional or political one rather than one based on any fact.
*Even* if the Ethiopian aircraft suffered from the same symptom as the Lion Air aircraft, and the pilots were following the proper procedures - the issue appears to be related to early phases of flight. Why ban overflights?
jerry305 likes this.
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Old Mar 12, 2019, 12:18 pm
  #69  
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Old Mar 12, 2019, 12:33 pm
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Originally Posted by skybluesea
So does this fall under extraordinary circumstances that nullifies EC261?

Will make for an interesting test when someone challenges when ban gets lifted, should ET cause not be caused by latent aircraft defect.
Glad I wasn't the only one to wonder that. But then, even that volcano caused EU airlines to have to cover hotels and the like for days on end... My parents spent several days for free at a 5* all inclusive resort in Spain because of Eyjafjallajkull.
Of course, this only helps people (meant to be) flying out of the EU on AC.

Shame I didn't know enough about 261 then to advise them they could have also have maybe gotten themselves E1200.
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Old Mar 12, 2019, 12:40 pm
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Originally Posted by Admiral Ackbar
Now it just got real. FAA/CAA have to follow suit pretty much now.

How much of it is due to the understandable passenger hysteria vs common problem between Lion Air/Ethiopian crashes (still undetermined at this time) remains to be seen.

But this is probably the deathblow for the 7M8. Even if they fix the issues no one will want to fly on the plane. Have to change the saying to if it's Boeing I ain't going!

DC-10 is last aircraft with similar public concerns and that was before the age of social media.
Give me a break. Once the issue is resolved, the planes will be flying again. Nobody cares what type of plane they are on. After the DC-10 issues were resolved, people continued to fly on them. The same happened to the 737 Classics in the 80s and early 90s.

The amount of panic and doomsday predictions on this forum is incredible.
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Old Mar 12, 2019, 12:45 pm
  #72  
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Originally Posted by AC7E7


Give me a break. Once the issue is resolved, the planes will be flying again. Nobody cares what type of plane they are on. After the DC-10 issues were resolved, people continued to fly on them. The same happened to the 737 Classics in the 80s and early 90s.

The amount of panic and doomsday predictions on this forum is incredible.
Add the DC 9 to your list, with the Jack Screw problem.
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Old Mar 12, 2019, 12:53 pm
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Old Mar 12, 2019, 1:02 pm
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Originally Posted by CZAMFlyer
Tweet 'em. A darn good question worth an answer, although let's be fair - this is a very dynamic situation. Give them a chance to catch up.

(suppresses obvious remark about AC, IT and catching up)
No reply from them, but AC955 which was supposed to take off at 2:30 is still on the ground at 3pm.... Not looking good!
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Old Mar 12, 2019, 1:03 pm
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Originally Posted by cedric
The fact that some of these countries are banning overflights by the aircraft firmly suggests that the ban is an emotional or political one rather than one based on any fact.
*Even* if the Ethiopian aircraft suffered from the same symptom as the Lion Air aircraft, and the pilots were following the proper procedures - the issue appears to be related to early phases of flight. Why ban overflights?
A) there could be situations entirely unrelated to the overflying MAX's that cause them to need to land (sick or belligerent PAX, WX, intercontinental armed skirmishes, etc), which would trigger them having to take off.
B) Boeing (and the FAA) has some 'splaining to do in their process to get the hack into production aircraft. That includes credible indications that there are not other hidden hacks. Until then, the MAX is suspect.
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