Mar 12, 2019, 11:26 am
Last edit by: yyznomad
Latest updates from aircanada.com
Read below for more details.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019
May 29, 2019
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
May 29, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by ac.com
Information on Air Canada Halifax-London and St. John’s-London service
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
Grounding of 737 Max - Effect on AC incl OMNI 767 lease
Mar 16, 2019, 3:15 pm
#421
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Interesting charts.
Where the grounded 737 MAX are stored
Posted on: 2019-03-16
https://www.flightradar24.com/blog/w...ax-are-stored/
See bar graph with "Airports with five or more 737 MAX aircraft stored at the airport"
And this list
Where the grounded 737 MAX are stored
Posted on: 2019-03-16
https://www.flightradar24.com/blog/w...ax-are-stored/
See bar graph with "Airports with five or more 737 MAX aircraft stored at the airport"
And this list
Last edited by 24left; Mar 16, 2019 at 3:21 pm
Mar 16, 2019, 3:50 pm
#422
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,803
It appears they rejigged schedules up to April 3 two days ago, which is three weeks into the ban. I had more or lss expected them to continue doing it using a sliding window. But they have not, they continue with regular schedules with the 7M8 in service from April 4 on. (No travel planned for us, but my daughter is currently scheduled on a flight on a 7M8 on April 5...)
Mar 16, 2019, 4:59 pm
#423
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
My spouse and I are booked on AC205, YYC to YVR, on March 30th as part of a multi-segment TPAC trip booked with AC. On the AC, My Bookings, it still shows we're flying this segment on a 7M8. When I tried to book a one-way YYC-YVR on that day, there is no AC205 showing.
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Mar 16, 2019, 5:04 pm
#424
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
It appears they rejigged schedules up to April 3 two days ago, which is three weeks into the ban. I had more or lss expected them to continue doing it using a sliding window. But they have not, they continue with regular schedules with the 7M8 in service from April 4 on. (No travel planned for us, but my daughter is currently scheduled on a flight on a 7M8 on April 5...)
Mar 16, 2019, 5:08 pm
#425
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
My spouse and I are booked on AC205, YYC to YVR, on March 30th as part of a multi-segment TPAC trip booked with AC. On the AC, My Bookings, it still shows we're flying this segment on a 7M8. When I tried to book a one-way YYC-YVR on that day, there is no AC205 showing.
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Alternatively, if you have way more money than time, you can simply rebook yourself online and pay the change fee. A waste of money for sure, but you'll be done in 3 minutes while calling in might take you the better part of an afternoon, if you even succeed
Mar 16, 2019, 5:39 pm
#426
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
During my call today to change around some flights scheduled on the MAX the phone agent was saying that AC is going to lease a number of aircraft to fill the lost capacity. I'm taking this with a grain of salt, though.
FYI the wait time was just about an hour.
FYI the wait time was just about an hour.
Mar 16, 2019, 5:44 pm
#427
Join Date: Aug 2018
Location: YYC
Programs: Air Canada SE100K, Westjet Platinum, Marriott Platinum Elite, NEXUS
Posts: 144
I wonder if AC will be partnering up with Flair.
Mar 16, 2019, 6:05 pm
#428
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Any info on what options AC is offering on routes where AC don't have other flight options on their own metal? Specifically wondering if anyone's been given options for YYC-PSP or YVR-PSP, as AC seems to be canceling those rather than subbing other aircraft. I've got a flight next week, and haven't heard anything from AC on it - it's still showing on the app as "Scheduled", but they're not selling it any more, so I'm guessing it's pending a cancellation, but they haven't got around to rebooking pax yet.
The YYC-PSP route is a bit of an oddity, as WS is the dominant player, and still has 3 direct YYC-PSP flights per day, so WS is actually looking like the best option, and there aren't really decent AC connecting options (many of the connecting flights on UA/AC have long layovers or single cabin RJ's). If WS offers the only non-stop service, has anyone had success in getting rebooked onto WS? I'm guessing it's unlikely, given that they're considering the cancellations as non-controllable, but wondering if anyone's had any luck with out of the box options like that. Getting a refund and rebooking separately on WS seems to be an option, but flights look pricey on short notice. Otherwise, I'm guessing rebooking onto AC YYC-LAX as the closest airport with AC service would be another option? Just trying to do a bit of research on options before phoning in and waiting on hold.
The YYC-PSP route is a bit of an oddity, as WS is the dominant player, and still has 3 direct YYC-PSP flights per day, so WS is actually looking like the best option, and there aren't really decent AC connecting options (many of the connecting flights on UA/AC have long layovers or single cabin RJ's). If WS offers the only non-stop service, has anyone had success in getting rebooked onto WS? I'm guessing it's unlikely, given that they're considering the cancellations as non-controllable, but wondering if anyone's had any luck with out of the box options like that. Getting a refund and rebooking separately on WS seems to be an option, but flights look pricey on short notice. Otherwise, I'm guessing rebooking onto AC YYC-LAX as the closest airport with AC service would be another option? Just trying to do a bit of research on options before phoning in and waiting on hold.
Mar 16, 2019, 11:28 pm
#429
Join Date: Jun 2008
Programs: AS, UA, AA, Hyatt Globalist, and Marriott Silver
Posts: 278
Need some insight from folks way more knowledgeable than me! I know it's at some level speculation, but I would appreciate any insights from you all. Flying CUN-YVR direct on AC 933 in Business (I Class) on 4/7. We booked the ticket using UA points. Still showing as a Max8, and see the same flight on select days starting 4/5 and moving forward on Max 8 (and still selling tickets for my flight). Wondering if folks are seeing aircraft swaps on this route, or have they been canceling the direct flights from CUN-YVR and rebooking folks?
Two potential complications with our situation is we are staying in Cozumel and coming over to catch the flight out of CUN, so it would be problematic to be rebooked on a flight for too much earlier in the day, and secondly, am I going to have trouble with rebooking either proactively, or after they change our flight, since we are on UA points? There are some UA flights out of both CUN and CZM that would also work, but not sure based on the points redemption how much flexibility I'll be given to change my flights. I've hesitated to call in as there are more pressing issues for folks who have been caught up in this the past few days, so I don't want to pile onto the calls, but I also don't want to wait until April 6 to then try to clean up an less than desirable or problematic re-booking (and worry all vacation!).
Thanks for any thoughts/insight on this.
Two potential complications with our situation is we are staying in Cozumel and coming over to catch the flight out of CUN, so it would be problematic to be rebooked on a flight for too much earlier in the day, and secondly, am I going to have trouble with rebooking either proactively, or after they change our flight, since we are on UA points? There are some UA flights out of both CUN and CZM that would also work, but not sure based on the points redemption how much flexibility I'll be given to change my flights. I've hesitated to call in as there are more pressing issues for folks who have been caught up in this the past few days, so I don't want to pile onto the calls, but I also don't want to wait until April 6 to then try to clean up an less than desirable or problematic re-booking (and worry all vacation!).
Thanks for any thoughts/insight on this.
Mar 17, 2019, 8:18 am
#431
Join Date: Jan 2010
Location: Toronto
Programs: BA Exec Club - Demoted to Bronze and re-promoted to Silver alongside AC Elite 50K (gold) in 2022
Posts: 393
The winter appears to be the worst time for Air Canada. I don't know whether they have schedule more checks over the winter like some other airlines, but the ending of the winter flight season provides some relief but I don't know when it finishes. At the moment, there are 2 x 320s at Ottawa,at least one at Halifax with Toronto and Montreal all doing 2/3 aircrafts worth of flights to what appear seasonal destinations. AC was pushed for short haul aircraft before this latest knock with regular substitutions on my weekly YYZ - YOW commute through the winter (with the two A320's at nearby gates heading to the sun) The perils of running a tight ship (fiscally) and maxing (sic) your aircraft utilisation leads to a fragility with big downsides. I' guessing the 6 x 767's are receiving more love as I noticed more appearing on the Toronto - Calgary route. What seems unfair however, is having switched Halifax and St John's to a max - those communities are now suffering the most with no sign of a resumption to service. An A319 could go back onto St Johns as was, or a 767 doing Halifax - St Johns - LHR like the good old days.
Mar 17, 2019, 8:27 am
#432
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Any info on what options AC is offering on routes where AC don't have other flight options on their own metal? Specifically wondering if anyone's been given options for YYC-PSP or YVR-PSP, as AC seems to be canceling those rather than subbing other aircraft. I've got a flight next week, and haven't heard anything from AC on it - it's still showing on the app as "Scheduled", but they're not selling it any more, so I'm guessing it's pending a cancellation, but they haven't got around to rebooking pax yet.
The YYC-PSP route is a bit of an oddity, as WS is the dominant player, and still has 3 direct YYC-PSP flights per day, so WS is actually looking like the best option, and there aren't really decent AC connecting options (many of the connecting flights on UA/AC have long layovers or single cabin RJ's). If WS offers the only non-stop service, has anyone had success in getting rebooked onto WS? I'm guessing it's unlikely, given that they're considering the cancellations as non-controllable, but wondering if anyone's had any luck with out of the box options like that. Getting a refund and rebooking separately on WS seems to be an option, but flights look pricey on short notice. Otherwise, I'm guessing rebooking onto AC YYC-LAX as the closest airport with AC service would be another option? Just trying to do a bit of research on options before phoning in and waiting on hold.
The YYC-PSP route is a bit of an oddity, as WS is the dominant player, and still has 3 direct YYC-PSP flights per day, so WS is actually looking like the best option, and there aren't really decent AC connecting options (many of the connecting flights on UA/AC have long layovers or single cabin RJ's). If WS offers the only non-stop service, has anyone had success in getting rebooked onto WS? I'm guessing it's unlikely, given that they're considering the cancellations as non-controllable, but wondering if anyone's had any luck with out of the box options like that. Getting a refund and rebooking separately on WS seems to be an option, but flights look pricey on short notice. Otherwise, I'm guessing rebooking onto AC YYC-LAX as the closest airport with AC service would be another option? Just trying to do a bit of research on options before phoning in and waiting on hold.
If AC and WS don't interline, there's zero chance of being rebooked by AC onto a WS flight. With WS being (at least until recently) a LCC, it wouldn't surprise me if they don't interline much.
You might want to spend some time finding the least bad *A rebookings. Perhaps there's a more creative UA routing that avoids a tiny RJ or perhaps it would make sense to fly into someplace relatively close and drive.
Another approach would be to try for a full refund and then buy tickets yourself for the flights you want.
You might want to spend some time finding the least bad *A rebookings. Perhaps there's a more creative UA routing that avoids a tiny RJ or perhaps it would make sense to fly into someplace relatively close and drive.
Another approach would be to try for a full refund and then buy tickets yourself for the flights you want.
Mar 17, 2019, 8:31 am
#433
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
You need to call UA since they're the only ones that can touch (in advance) a ticket using UA miles. If there's award space, they can rebook you on AC and other partner flights with a lot of latitide. Alternatively, they can open additional award space on any UA OPERATED (including its RJ affiliates) that's currently selling space in your ticketed cabin, but you might have to insist that the agent call a supervisor to do this.
You might need to (pay to) spend a night near the airport for your return flight.
You might need to (pay to) spend a night near the airport for your return flight.
Mar 17, 2019, 8:57 am
#434
Join Date: Mar 2019
Posts: 8
The winter appears to be the worst time for Air Canada. I don't know whether they have schedule more checks over the winter like some other airlines, but the ending of the winter flight season provides some relief but I don't know when it finishes. At the moment, there are 2 x 320s at Ottawa,at least one at Halifax with Toronto and Montreal all doing 2/3 aircrafts worth of flights to what appear seasonal destinations. AC was pushed for short haul aircraft before this latest knock with regular substitutions on my weekly YYZ - YOW commute through the winter (with the two A320's at nearby gates heading to the sun) The perils of running a tight ship (fiscally) and maxing (sic) your aircraft utilisation leads to a fragility with big downsides. I' guessing the 6 x 767's are receiving more love as I noticed more appearing on the Toronto - Calgary route. What seems unfair however, is having switched Halifax and St John's to a max - those communities are now suffering the most with no sign of a resumption to service. An A319 could go back onto St Johns as was, or a 767 doing Halifax - St Johns - LHR like the good old days.
Mar 17, 2019, 9:20 am
#435
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
I was told AC is currently routing people through YUL and YYZ, no plans to resume direct any time soon until they know more about the aircraft lease and how long the grounding will be, etc.