AC788 LAX-YYZ Meal downgraded to express breakfast
Mar 2, 2019, 12:11 am
#1
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Join Date: Feb 2004
Location: USA
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AC788 LAX-YYZ Meal downgraded to express breakfast
Boarded expecting dinner choices just like AC788 last week, AC788 last month, and the numerous other times. We purposely connect thru LAX instead of SFO because this was the last holdout of an evening dinner departure.
Not today (March 1st). Menu cards and catering just have the omelette. Served 75min prior to arrival. Crew just as surprised as I was.
I asked to exercise the "should you prefer an earlier time, please inform your flight attendant" option. Was asked to show them where I saw that was even an option (on the menu). Was initially denied. "everything is packed in dry ice, the side items such as fruit and yogurt will be too frozen to serve until we are closer to landing."
Signature service....indeed.
edit: To the crew's credit they did find a way to serve me most of the breakfast early into the flight.
Not today (March 1st). Menu cards and catering just have the omelette. Served 75min prior to arrival. Crew just as surprised as I was.
I asked to exercise the "should you prefer an earlier time, please inform your flight attendant" option. Was asked to show them where I saw that was even an option (on the menu). Was initially denied. "everything is packed in dry ice, the side items such as fruit and yogurt will be too frozen to serve until we are closer to landing."
Signature service....indeed.
edit: To the crew's credit they did find a way to serve me most of the breakfast early into the flight.
Last edited by expert7700; Mar 2, 2019 at 5:11 am
Mar 2, 2019, 6:27 am
#2
Join Date: Apr 2005
Location: Toronto
Programs: AC SE MM, Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,101
I'm going to guess that upon data analysis the majority of people on a 4 hour red-eye flight want to sleep immediately and not be kept awake by clanking about the cabin. Although I've sworn off red-eye flights (partially for this reason) I know my wife on YVR-YYZ red-eye the other day enjoyed a good sleep and maybe this was part of the reason why.
Mar 2, 2019, 6:47 am
#3
Join Date: Oct 2009
Location: YUL
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My coworker flew on this flight last week. I was surprised when he told me a full dinner was offered on the flight, even though he explained that it’s served on a single tray all at once,
I’m with @mikeyyz on this one; I’d expect that most people on a red eye departing past 10pm would rather sleep than a (potentially) second dinner served at nearly 2am in the arrival time zone.
I’m with @mikeyyz on this one; I’d expect that most people on a red eye departing past 10pm would rather sleep than a (potentially) second dinner served at nearly 2am in the arrival time zone.
Mar 2, 2019, 9:00 am
#4
Join Date: Jun 2000
Location: toronto
Posts: 914
Maybe they started doing this starting March? I was on this flight aC788 the night before, Thursday Feb 28th, and they still have the Dinner menu in J.
Although, most passengers, including myself decline the dinner, and went straight to bed.
For a 4-5 hour redeye flight leaving at 10pm, I much rather have dinner at the airport/city at a 'normal' hour, then waste 1-2 hours for the dinner service on the airplane. I have no issues with AC taking the dinner option away.
Although, most passengers, including myself decline the dinner, and went straight to bed.
For a 4-5 hour redeye flight leaving at 10pm, I much rather have dinner at the airport/city at a 'normal' hour, then waste 1-2 hours for the dinner service on the airplane. I have no issues with AC taking the dinner option away.
Last edited by Commie; Mar 3, 2019 at 10:28 am
Mar 2, 2019, 10:51 am
#5
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Join Date: Feb 2004
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Also the evening SFO-LAX lists 'breakfast'.
Mar 2, 2019, 11:22 am
#6
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
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This is one of those flights where some originality and common sense would be preferred. A robust snack or light meal that can be served anytime is preferable. Sandwich, soup, salad, fruit. Easy to serve and to cater. The airline picked the breakfast option because it is relatively cheap and can be pushed out of catering quickly. No common sense.
Mar 2, 2019, 3:02 pm
#7
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This is one of those flights where some originality and common sense would be preferred. A robust snack or light meal that can be served anytime is preferable. Sandwich, soup, salad, fruit. Easy to serve and to cater. The airline picked the breakfast option because it is relatively cheap and can be pushed out of catering quickly. No common sense.
Mar 2, 2019, 3:06 pm
#8
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
The key is, to my mind not most people. We can talk about that all day but to me the key is OP asked for the option to exercise the prescribed benefit of being able to eat earlier and was originally told no.
Don't offer something if you can’t provide it. At least that’s my take away.
Don't offer something if you can’t provide it. At least that’s my take away.
Mar 19, 2020, 4:02 am
#10
Join Date: Dec 2007
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Mar 19, 2020, 10:29 am
#11
Join Date: Oct 2015
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