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Air Canada Renews Strategic Partnership with American Express

Air Canada Renews Strategic Partnership with American Express

Old Feb 28, 19, 9:02 am
  #1  
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Air Canada Renews Strategic Partnership with American Express

Full press release here: https://aircanada.mediaroom.com/2019...F-RuEY.twitter

Key points:
  • New premium American Express card products to launch with Air Canada's new loyalty program in 2020
  • 10-year deal will provide continuity for joint customers
  • The companies will expand and deepen their partnership in the consumer, small business and corporate space
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Old Feb 28, 19, 9:08 am
  #2  
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This program works for me personally. Good news.
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Old Feb 28, 19, 9:20 am
  #3  
 
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Nice that an Amex offering will continue to exist and that MR points will be transferrable. I'll reserve judgement on the quality of the offerings until we actually see them
Admiral Ackbar likes this.
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Old Feb 28, 19, 9:31 am
  #4  
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I noticed this line in the press release:

"Membership Rewards customers in Canada and the US will be able to transfer their points into Air Canada's new loyalty program once it has rolled out. American Express Aeroplan cardmembers will become members of Air Canada's new loyalty program in 2020, and all their miles will be transitioned at a 1:1 rate. In the interim, members may continue to earn and redeem Aeroplan Miles, and enjoy cardmember benefits as usual."

It specifically mentions that The AX Aeroplan card holders will get to transfer 1:1

It does not say that about other cards e.g. Platinum, Gold, etc So, either the 1:1 will remain the same as it is now, or there may be a devaluation (like some of the airline partners where it is less than 1:1).
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Old Feb 28, 19, 9:35 am
  #5  
 
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This was the important (Member Rewards) shoe to drop

Nice to see it !
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Old Feb 28, 19, 10:24 am
  #6  
 
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I think this new program will be better than the current one with Aeroplan. AC is becoming much more customer service oriented, and I think the bad PR that came from Aeroplan was the last straw. Glad to see AC taking ownership of the new program, and having them as the primary controller.

Looking forward to 2020!
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Old Feb 28, 19, 10:59 am
  #7  
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Excellent news, the near zero-cost acquisition of AC miles continues!. Now brace for the gutting of award charts under the new program
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Old Feb 28, 19, 11:33 am
  #8  
 
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Originally Posted by codfather View Post
I think this new program will be better than the current one with Aeroplan. AC is becoming much more customer service oriented, and I think the bad PR that came from Aeroplan was the last straw. Glad to see AC taking ownership of the new program, and having them as the primary controller.

Looking forward to 2020!
Same. I suspect that AC will move towards spend-based for award miles like our southern neighbors. This would be a welcomed change for those paying premium prices for short segments.
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Old Feb 28, 19, 1:08 pm
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I think this is good news (maybe?!) What's unclear from the press release is what the MR transfer rates to AC Altitude will be come 2020. The fact that existing Aeroplan points will transfer to Altitude at a one to one rate is news to no one I suspect. It will also be interesting to see what new premium cards will be launched next year from AE and whether those cards will be charge cards (or worse) credit cards.

Out of curiosity has there been any announcement from TD and CIBC as to whether there would be new Altitude credit cards in 2020? If so, then I suspect the offerings between the AE, CIBC and TD will be the same.

Here's to hoping there's no devaluations in the new Altitude program nor the AE MR program.

Safe Travels,

James
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Old Feb 28, 19, 1:13 pm
  #10  
 
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I would like to see a premium AMEX card with similar benefits to P25K or E35K. The card would come with a high annual fee ($1000+), but the benefits would be worth it. I know many FFs would not like seeing the priority lines a little longer from credit card benefits, and not from Altitude status.

I think I would pay for a good AMEX card that came with priority boarding, lounge access, free checked bags, etc. Some do exist already, but they seem to have considerably more limitations on them when compared with what I would like to see.
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Old Feb 28, 19, 1:40 pm
  #11  
 
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Originally Posted by YOWzer View Post
Same. I suspect that AC will move towards spend-based for award miles like our southern neighbors. This would be a welcomed change for those paying premium prices for short segments.
Welcome from an acquisition perspective, but if they go with dynamic award pricing for redemption as well, then that would eliminate any of the outsized value folks like us are able to unlock.
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Old Feb 28, 19, 2:53 pm
  #12  
 
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Originally Posted by 24left View Post
I noticed this line in the press release:

"Membership Rewards customers in Canada and the US will be able to transfer their points into Air Canada's new loyalty program once it has rolled out. American Express Aeroplan cardmembers will become members of Air Canada's new loyalty program in 2020, and all their miles will be transitioned at a 1:1 rate. In the interim, members may continue to earn and redeem Aeroplan Miles, and enjoy cardmember benefits as usual."

It specifically mentions that The AX Aeroplan card holders will get to transfer 1:1

It does not say that about other cards e.g. Platinum, Gold, etc So, either the 1:1 will remain the same as it is now, or there may be a devaluation (like some of the airline partners where it is less than 1:1).
All that text is saying is that Aeroplan miles will turn into the new program miles 1:1. I wouldn't take the lack of an outright statement of 1:1 transfers as cause for suspicion that the ratio is going to be reduced. The two clauses are basically independent.
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Old Feb 28, 19, 2:56 pm
  #13  
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Originally Posted by nexusCFX View Post
All that text is saying is that Aeroplan miles will turn into the new program miles 1:1.
Hmmm, I see. I just found it odd, perhaps vague, to word it that way and mention just one card.
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Old Mar 1, 19, 8:43 am
  #14  
 
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Originally Posted by 24left View Post
Hmmm, I see. I just found it odd, perhaps vague, to word it that way and mention just one card.
It doesnít mention just one card, it refers to all current Aeroplan Amex cards. Itís a reassurance that has been going on since the sale to Air Canada that all existing miles are converted 1:1 to the new program. Just trying to reinforce that in every message is how I took it.
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Old Mar 1, 19, 10:23 am
  #15  
 
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Originally Posted by codfather View Post
I think this new program will be better than the current one with Aeroplan. AC is becoming much more customer service oriented, and I think the bad PR that came from Aeroplan was the last straw.
But the bad PR is mainly due to the ticketing carrier AC adding scamcharges, and lack of seat availability. AC head had stated 8% seats per route is too high, so it should be expected the seat availability will be less. That's not improvement. That's AC "enhancement".
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