Air Canada LHR MLL for AC Guests Connecting to EW
Feb 18, 2019, 12:10 am
#1
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Air Canada LHR MLL for AC Guests Connecting to EW
PSA (for those who weren't already aware): If you're flying an AC codeshare flight operated by EW from LHR to TXL, you cannot use any of the Star lounges (like LH) other than the AC MLL. Just arrived on AC856 and had to make the rather long trek from Terminal 2A to 2B to make use of this lounge.
Feb 18, 2019, 12:27 am
#2
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
TBH I'm a bit surprised you were allowed in the MLL too. Eurowings isn't part of star alliance, so you're not entitled to access. They do grant access to LH elites I believe. Much like Thai and Thai Smile.
Are you SE100k? Cuz that's the only reason of the top of my head that they'd allow you in the MLL, as an arriving passenger.
THIS is the problem I have with these codeshares and stuff though. It really bothers me that status members can buy a ticket from an airline website (not an OTA) and not get the benefits they're used to/expect. They usually don't come with a warning either in my experience. Like try buying a ticket from United to south east asia. If you do it right, you'll go with the JV partner ANA, but if you're not careful you end up flying SFO-SIN on UA then SIN-??? on Jetstar, which is not only not a star alliance member and thus no lounge, no miles etc. It's an LCC, so you can't even get a pepsi on board without paying for it, and it's rather cramped. They're not being dishonest, but they're also not transparent about it. AC does the same with BA/CX, try booking AC to JNB and for me it always tries to go YVR-LHR-JNB and it's never South African, always BA. A real piss off IMO.
Are you SE100k? Cuz that's the only reason of the top of my head that they'd allow you in the MLL, as an arriving passenger.
THIS is the problem I have with these codeshares and stuff though. It really bothers me that status members can buy a ticket from an airline website (not an OTA) and not get the benefits they're used to/expect. They usually don't come with a warning either in my experience. Like try buying a ticket from United to south east asia. If you do it right, you'll go with the JV partner ANA, but if you're not careful you end up flying SFO-SIN on UA then SIN-??? on Jetstar, which is not only not a star alliance member and thus no lounge, no miles etc. It's an LCC, so you can't even get a pepsi on board without paying for it, and it's rather cramped. They're not being dishonest, but they're also not transparent about it. AC does the same with BA/CX, try booking AC to JNB and for me it always tries to go YVR-LHR-JNB and it's never South African, always BA. A real piss off IMO.
Feb 18, 2019, 12:56 am
#3
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
TBH I'm a bit surprised you were allowed in the MLL too. Eurowings isn't part of star alliance, so you're not entitled to access. They do grant access to LH elites I believe. Much like Thai and Thai Smile.
Are you SE100k? Cuz that's the only reason of the top of my head that they'd allow you in the MLL, as an arriving passenger.
THIS is the problem I have with these codeshares and stuff though. It really bothers me that status members can buy a ticket from an airline website (not an OTA) and not get the benefits they're used to/expect. They usually don't come with a warning either in my experience. Like try buying a ticket from United to south east asia. If you do it right, you'll go with the JV partner ANA, but if you're not careful you end up flying SFO-SIN on UA then SIN-??? on Jetstar, which is not only not a star alliance member and thus no lounge, no miles etc. It's an LCC, so you can't even get a pepsi on board without paying for it, and it's rather cramped. They're not being dishonest, but they're also not transparent about it. AC does the same with BA/CX, try booking AC to JNB and for me it always tries to go YVR-LHR-JNB and it's never South African, always BA. A real piss off IMO.
Are you SE100k? Cuz that's the only reason of the top of my head that they'd allow you in the MLL, as an arriving passenger.
THIS is the problem I have with these codeshares and stuff though. It really bothers me that status members can buy a ticket from an airline website (not an OTA) and not get the benefits they're used to/expect. They usually don't come with a warning either in my experience. Like try buying a ticket from United to south east asia. If you do it right, you'll go with the JV partner ANA, but if you're not careful you end up flying SFO-SIN on UA then SIN-??? on Jetstar, which is not only not a star alliance member and thus no lounge, no miles etc. It's an LCC, so you can't even get a pepsi on board without paying for it, and it's rather cramped. They're not being dishonest, but they're also not transparent about it. AC does the same with BA/CX, try booking AC to JNB and for me it always tries to go YVR-LHR-JNB and it's never South African, always BA. A real piss off IMO.
Feb 18, 2019, 2:21 am
#4
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
I believe it IS because of you're SE status. Pre SE status last year I was not admitted when I had an onward flight on EW. Same happened at CDG - no access to the Star lounge or any other for that matter.
Feb 18, 2019, 5:48 am
#5
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
I was admitted a year and a half ago as an E50K originating at LHR, I did not seem to be an exception to the rules but things may have changed since then.
On the same itinerary I was also admitted to the LH Senator lounge in DUS but that was just because it was a public holiday in Germany and the lounge staff were feeling benevolent.
On the same itinerary I was also admitted to the LH Senator lounge in DUS but that was just because it was a public holiday in Germany and the lounge staff were feeling benevolent.
Feb 18, 2019, 12:01 pm
#6
Join Date: Nov 2017
Posts: 3,359
Flying any class of EW regardless of whether it's a codeshare or on EW stock grants you access to the LH *Gold lounge supposing you are either a UA, NH (source) Gold member. Sadly, this benefit does not extend to other airlines FFPs like AC. Something to keep in mind for us UA/NH elites who occasionally book our itineraries thru AC.
-James
-James
Feb 18, 2019, 4:40 pm
#7
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Having SE status never hurts. They don't want to have to explain to an SE why their 014 ticket booked on AC.com doesn't entitle them to access to the MLL at a connection airport.
They don't really want to have to explain it to anyone, but the higher your status, the more likely they are to just wave you in.
That being said, an AC flight number on 014 stock is going to be a very contentious argument under any circumstances, so I'm not surprised they'd let you in, regardless of any agreements.
They don't really want to have to explain it to anyone, but the higher your status, the more likely they are to just wave you in.
That being said, an AC flight number on 014 stock is going to be a very contentious argument under any circumstances, so I'm not surprised they'd let you in, regardless of any agreements.
Feb 19, 2019, 1:56 am
#8
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Having SE status never hurts. They don't want to have to explain to an SE why their 014 ticket booked on AC.com doesn't entitle them to access to the MLL at a connection airport.
They don't really want to have to explain it to anyone, but the higher your status, the more likely they are to just wave you in.
That being said, an AC flight number on 014 stock is going to be a very contentious argument under any circumstances, so I'm not surprised they'd let you in, regardless of any agreements.
They don't really want to have to explain it to anyone, but the higher your status, the more likely they are to just wave you in.
That being said, an AC flight number on 014 stock is going to be a very contentious argument under any circumstances, so I'm not surprised they'd let you in, regardless of any agreements.