Air Canada OTP Getting Worse?
#122
Original Poster
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Has it been like this for years? I mean ~70% in the winter perhaps excusable, but seems like they are now in the last couple years barely pulling 65% in the summer, and winter hovers around 50%. Has it really always been this bad? How do people keep flying this airline (especially for work) - if it's only half reliable?
#123
Join Date: Jan 2009
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And again, I believe it is firmly tied to AC's (probably Ben Smith's when he was running things) desire to get a higher-than-average utilization (hours/day) from the aircraft to increase profits.... The example I had the other day has the schedule allowing 1 hr 25 min to turn a full 298 pax plane and it is just not enough time.....Invariably it runs late.
#124
Join Date: Dec 2014
Location: YVR
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A 90-minute turn is certainly doable, and to a high standard. However, the lack of ground staff in many roles results in the frequent delays. There are often aircraft waiting several minutes to taxi the final few metres into the gate upon arrival as they wait for marshalers busy pushing back a nearby flight for example. The small delays then snowball throughout the day. I think AC among others is announcing a great deal of new growth in certain locations, but not adequately adjusting their compensation rates or working conditions to attract the new staff it needs to enable their ambitions.
#125
Join Date: Nov 2017
Posts: 3,359
A 90-minute turn is certainly doable, and to a high standard. However, the lack of ground staff in many roles results in the frequent delays. There are often aircraft waiting several minutes to taxi the final few metres into the gate upon arrival as they wait for marshalers busy pushing back a nearby flight for example. The small delays then snowball throughout the day. I think AC among others is announcing a great deal of new growth in certain locations, but not adequately adjusting their compensation rates or working conditions to attract the new staff it needs to enable their ambitions.
Safe Travels,
James
#126
Join Date: Dec 2014
Location: YVR
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Posts: 2,652
Originally Posted by j2simpso
If Canadian airports operated like their Japanese brethren we're looking at 15 minutes to deplane a 777 and another 15 minutes to board a 777 which would give cleaners and everyone else an hour to get things going so to speak. Unfortunately, this is Canada and I doubt we'll ever find the same efficiency as the Japanese (it's a cultural thing).
#128
Join Date: Nov 2017
Posts: 3,359
I'm not defending them, all I'm saying is its silly to compare them to WestJet. If you want to compare them with any other airline outside Canada - fine. My beef is with the Canadian aviation industry and how god awful they all are from airport ops that force long delays to the airlines themselves. If you look at any OTP report you'll clearly see that the issue isn't with AC specifically but rather the hubs generally - YYZ, YVR, YYC to name but a few. I challenge anyone on the forum to find a single major Canadian airport whose OTP ranking is below 500 - I doubt you'll find it!
-James
-James
#129
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#130
Join Date: Nov 2017
Posts: 3,359
In any event, it's not like WS has OTP worthy of writing home about either. The whole situation sucks compared to even the States.
Safe Travels,
James
Last edited by tcook052; Feb 20, 2019 at 7:43 pm Reason: off topic
#131
Join Date: Dec 2014
Location: YVR
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Posts: 2,652
I'm not defending them... My beef is with the Canadian aviation industry and how god awful they all are from airport ops that force long delays to the airlines themselves. If you look at any OTP report you'll clearly see that the issue isn't with AC specifically but rather the hubs generally - YYZ, YVR, YYC to name but a few.
The issue of AC's poor OTP lies solely with AC. Isolated events such as snowstorms or baggage system meltdowns may exacerbate a few bad days per year, but in my experience, it's Air Canada that seems to be always getting in the way of the other players on the field when blocking aprons, overstaying their times on gates etc.
#132
Join Date: Jan 2009
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#133
Join Date: Dec 2014
Location: YVR
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Posts: 2,652
Yes, I agree, for the reasons I listed above. It's an achievable standard that largely isn't being achieved (by Air Canada), although company-designated high-priority flights such as 034 regularly manage to complete the YVR stop in the alloted 90 minutes or less, and same for 036 that turns into 548 or 300.
#134
Join Date: Jan 2009
Location: YOW
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Posts: 2,958
Yes, I agree, for the reasons I listed above. It's an achievable standard that largely isn't being achieved (by Air Canada), although company-designated high-priority flights such as 034 regularly manage to complete the YVR stop in the alloted 90 minutes or less, and same for 036 that turns into 548 or 300.
#135
Join Date: Aug 2018
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Posts: 679
I'm on my 12/12 delayed AC flight this year and just landed at YYZ. No AC gate agent available so people are stuck on board.
We can add that into one of the reasons for AC’s abysmal 54% OTP for January.
We can add that into one of the reasons for AC’s abysmal 54% OTP for January.
Last edited by secretalcoholic; Feb 22, 2019 at 1:15 pm