Another IRROPS day at AC - AC143 20 pax miss connection to Palm Springs
Feb 3, 2019, 9:07 am
#61
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
But when they boarded, did they know that it would take a long time to fuel?
Feb 3, 2019, 12:40 pm
#62
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,212
While waiting to board her flight, the Captain reemerged from the jetway and got on the PA. He told the assembled pax that the plane was ready, the crew were ready, but that ORD was having ongoing issues with their fueling tanks and they would need to wait for a fuel truck. He said that it would be far more comfortable waiting at the gate and they were going to delay boarding until all this was sorted.
Obviously the operational impact of this on the gate was somehow factored in. But this is one recent example of at least one particular crew, on one particular day, at one often weather challenged major airport, that considered and acted upon the comfort of their customers.
And No; I am hardly a defender of UA, especially UA Ops.
Feb 3, 2019, 3:38 pm
#64
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,562
UA go-juice crew could very well have known that they would be an hour late.
"5 more minutes" can easily turn into " just 5 more... Just 5 more... Just 5 more".
Based on a sample size of 1, there is no way to know if that is hubris of someone on their first day or massive cultural issues that encourage dishonesty in status reports.
"5 more minutes" can easily turn into " just 5 more... Just 5 more... Just 5 more".
Based on a sample size of 1, there is no way to know if that is hubris of someone on their first day or massive cultural issues that encourage dishonesty in status reports.
Feb 3, 2019, 4:35 pm
#65
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
I must have been one of the lucky ones over the past few days.
BOG-YYZ only delayed 2 hours.
YYZ-YYC only delayed 25 mins.
I feel for those with missed connections.
BOG-YYZ only delayed 2 hours.
YYZ-YYC only delayed 25 mins.
I feel for those with missed connections.
Feb 3, 2019, 5:08 pm
#66
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Not lucky. Rather, booked on routes that are not good candidates for being cancelled. More like, short haul NE routes are good targets for cancellation precisely for protecting routes like these. And long haul obviously.
Feb 3, 2019, 5:32 pm
#67
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Somewhat true, but the YYZ-YYC flight just before mine was cancelled outright yesterday, so still kinda lucky.
Feb 3, 2019, 5:45 pm
#68
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Odds are that there were enough empty seats in the remaining flights to accommodate them.OTOH, some YVR-YUL, YYC-YUL (and I imagine same to YYZ) are classified as "priority flights." These provide relatively short connections to international flights, and they try their best to make sure they are on time. A few years ago I flew YYC-YCR-YUL (on a Saturday, only direct to YUL was quite a bit earlier). In winter. Deice at YYC, short connection at YVR, and also somewhat short at YUL. The SD reassured my: they also were operating the YUL figlht, so there was no way I would not make it. That's even though first was an E90 second, a 320. Plus, as they told me, the YUL flight was a "priority flight."
Feb 4, 2019, 11:47 am
#69
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,434
2 hrs 10 mins right now. Airport to airport. Renting a car is an easy 30 mins extra. I always have more trouble getting into LA than out of it.
There is almost nothing that is 90 minutes away in LA from LAX.
Certainly not PSP. Maybe at 3 am in a Ferrari. Waiting for you at the curb at LAX.
By the time you rent a car it would be 3 hrs min, more likely 4. Given there are 20 pax and presumably not many can drive that adds extra complexity. And they need luggage. Generally I agree that there were other much better solutions and the way AC handled this was terrible. But PSP is not in Santa Monica.
There is almost nothing that is 90 minutes away in LA from LAX.
Certainly not PSP. Maybe at 3 am in a Ferrari. Waiting for you at the curb at LAX.By the time you rent a car it would be 3 hrs min, more likely 4. Given there are 20 pax and presumably not many can drive that adds extra complexity. And they need luggage. Generally I agree that there were other much better solutions and the way AC handled this was terrible. But PSP is not in Santa Monica.
