SE toll free number in Europe
Jun 17, 2003, 6:24 pm
#1
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SE toll free number in Europe
Just completing my third trip to Europe this year and on each trip have had need to speak to the SE desk.But alas there is no way to use the toll free number on the back of the card in any place in Europe I've been this year. Seems strange.
Jun 18, 2003, 1:23 am
#2
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by parnel:
Just completing my third trip to Europe this year and on each trip have had need to speak to the SE desk.But alas there is no way to use the toll free number on the back of the card in any place in Europe I've been this year. Seems strange.</font>
Just completing my third trip to Europe this year and on each trip have had need to speak to the SE desk.But alas there is no way to use the toll free number on the back of the card in any place in Europe I've been this year. Seems strange.</font>
Jun 18, 2003, 4:20 am
#3
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by YOWkid:
parnel, if you still don't have a number, why don't you try calling Canada Direct and then route through a Concierge number if you don't have the direct SE number.</font>
parnel, if you still don't have a number, why don't you try calling Canada Direct and then route through a Concierge number if you don't have the direct SE number.</font>
Jun 18, 2003, 11:05 am
#5
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Can the regular AP centre connect you to the SE desk? At least I never had any problems to reach the AP centre by calling the Elite-No. on the back of my card from Germany - toll free.
[This message has been edited by ACflyerDE (edited 06-18-2003).]
[This message has been edited by ACflyerDE (edited 06-18-2003).]
Jun 18, 2003, 12:20 pm
#6
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ACflyerDE:
Can the regular AP centre connect you to the SE desk? At least I never had any problems to reach the AP centre by calling the Elite-No. on the back of my card from Germany - toll free.
[This message has been edited by ACflyerDE (edited 06-18-2003).]</font>
Can the regular AP centre connect you to the SE desk? At least I never had any problems to reach the AP centre by calling the Elite-No. on the back of my card from Germany - toll free.
[This message has been edited by ACflyerDE (edited 06-18-2003).]</font>
YOWkid yes if you call collect it is free but why the hassle and why a number that does not work when you need it.LHR AC staff would not forward me to the SE desk.They were pretty blunt about it.
Jun 18, 2003, 12:54 pm
#7
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SAS got a smart solution for this. When one calls their regular phone number they will ask for a EB card number (which is just punched in with your phone), *G and *S will get a fast track thru the que without needing to call any special number 
Gustaf
Gustaf
Jun 18, 2003, 1:32 pm
#8
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You mean the 00-800 toll-free number?
Could be that some hotels would have disabled it, although I doubt it.
But from pay phones I never had a problem using it in the past. Although I don't think I ever used it this year.
Could be that some hotels would have disabled it, although I doubt it.
But from pay phones I never had a problem using it in the past. Although I don't think I ever used it this year.
Jun 18, 2003, 4:24 pm
#11
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There is something called: "Access Code" for the specific country in question that you need to dial. Sometimes, it matters which part of country you call from or what company you use as well. In any case, call collect, and SE line will always take it.
To find out about Access Code, consult the SE booklet.
To find out about Access Code, consult the SE booklet.
Jun 18, 2003, 5:56 pm
#12
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Guava:
There is something called: "Access Code" for the specific country in question that you need to dial. Sometimes, it matters which part of country you call from or what company you use as well. In any case, call collect, and SE line will always take it.
To find out about Access Code, consult the SE booklet.</font>
There is something called: "Access Code" for the specific country in question that you need to dial. Sometimes, it matters which part of country you call from or what company you use as well. In any case, call collect, and SE line will always take it.
To find out about Access Code, consult the SE booklet.</font>
Jun 18, 2003, 6:48 pm
#13
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Gustaf:
SAS got a smart solution for this. When one calls their regular phone number they will ask for a EB card number (which is just punched in with your phone), *G and *S will get a fast track thru the que without needing to call any special number
Gustaf</font>
SAS got a smart solution for this. When one calls their regular phone number they will ask for a EB card number (which is just punched in with your phone), *G and *S will get a fast track thru the que without needing to call any special number
Gustaf</font>
Jun 18, 2003, 8:47 pm
#14
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A couple of months ago, I had no problems calling the toll-free number from Austria or Switzerland, using the access numbers for those countries, first. I am an Elite member.
The problem (unless one wants to call AC reservations direct, or via Canada Direct - either option of course is associated with a cost) is that although there is an Aeroplan menu option for AC reservations (including upgrade requests) - when you punch in that number, you get a prerecorded voice that states thay you have to dial AC reservations, directly. At least in the Vienna or Geneva phonebooks, there was no local number for AC reservations.
The problem (unless one wants to call AC reservations direct, or via Canada Direct - either option of course is associated with a cost) is that although there is an Aeroplan menu option for AC reservations (including upgrade requests) - when you punch in that number, you get a prerecorded voice that states thay you have to dial AC reservations, directly. At least in the Vienna or Geneva phonebooks, there was no local number for AC reservations.