using e upgrades post Feb 28 2018
Nov 29, 18, 12:15 pm
#1
Original Poster
Join Date: Jan 2002
Location: YYZ
Posts: 1,111
using e upgrades post Feb 28 2018
I just booked a lat flight and wanted to eupgrade - 11 eupgrade credits
I have 20 credits that expire Feb 28, 2018 and 10 that expire Feb 28, 2019
The eupgrade is 11 ecredits - latitude fare
My flight is March 3, 2018
The system wouldn't let me upgrade so I called in. I was told since my 20 credits expire Feb 28, 2018 I dont have enough credits.
I would have sworn that in previous years as long as you made the request and the credits were removed from your account before the expiry date it was fine. Is this a new enforcement of this rule this year??
I have 20 credits that expire Feb 28, 2018 and 10 that expire Feb 28, 2019
The eupgrade is 11 ecredits - latitude fare
My flight is March 3, 2018
The system wouldn't let me upgrade so I called in. I was told since my 20 credits expire Feb 28, 2018 I dont have enough credits.
I would have sworn that in previous years as long as you made the request and the credits were removed from your account before the expiry date it was fine. Is this a new enforcement of this rule this year??
Nov 29, 18, 12:17 pm
#2
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 1,840
I have flights March 1st that I couldn't use credits for - was told the travel must happen by the expiry date. In my case I was lucky enough to have lots of credits for 2019 already so it was fine.
Nov 29, 18, 12:44 pm
#6
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,609
Well to be honest there is a small typo on the original post that could be edited 
But eUps always have to be used on flights departing on or before the expiry date, this isn’t something new.
Of course, if you have status coming again next year you should get some more eUps before 3/3/19. Albeit the available required space could decrease by then.
But eUps always have to be used on flights departing on or before the expiry date, this isn’t something new.
Of course, if you have status coming again next year you should get some more eUps before 3/3/19. Albeit the available required space could decrease by then.
Nov 29, 18, 3:13 pm
#10
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,609
Originally Posted by TheCanuckian
It has always been like this. And on the eUpgrade site you see this language: Expiration date (travel on an upgraded flight must be completed before the expiration date).
Nov 29, 18, 3:22 pm
#11
FlyerTalk Evangelist
Join Date: Feb 2004
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Originally Posted by jc94
That’s interesting. I always thought it was started, so the last date to take the complete AC33 for example is actually 2/26? Given the one on 2/27 lands 3/1 (local time anyway).
Nov 29, 18, 3:25 pm
#12
FlyerTalk Evangelist
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I'm pretty sure it needs to have a schedule departure time before the expiry. I don't think arrival time matters.
That language refers more to a round-trip from Feb 25 to March 10, in that the return flight is past the expiry date.
That language refers more to a round-trip from Feb 25 to March 10, in that the return flight is past the expiry date.
Nov 29, 18, 3:27 pm
#13
FlyerTalk Evangelist
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Originally Posted by canadiancow
I'm pretty sure it needs to have a schedule departure time before the expiry. I don't think arrival time matters.
That language refers more to a round-trip from Feb 25 to March 10, in that the return flight is past the expiry date.
That language refers more to a round-trip from Feb 25 to March 10, in that the return flight is past the expiry date.
