FlyerTalk Forums - Same Day Change - Adding Segment Possible?

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Apparently the answer, @royal757 is "maybe", depending on who you get. Obviously, you got a few shots at it, see what happens when you try at the airport.

Anything is possible if you are prepared to pay, and even $200 out of pocket may be worth while to get to 50k if the airport types can't hep you for free.

Quote:

Originally Posted by canadiancow (Post 30465109)

I told them I wanted a pod for the transcon, and was willing to pay the fee.

They did it.

Them everything hit the fan. SFO concierge was very concerned I had no coupon. YVR called me as I was boarding to ask if I had a FIM. I said no. They said SFO should have dealt with it. They met me upon landing with a FIM. It was necessary when I boarded.

It's possible, but I'm not sure it's allowed, because it really complicates things and causes extra work.

Yes this has been my experience as well, it's possible to add/remove a coupon, but it can be a pain so many staff discourage it. A lot of the newer staff don't seem to have any experience with ticketing.

That said, SDC can definitely include adding/remove segments, you can basically do whatever you like if the staff member doesn't mind helping. Staff were much more willing to help when I was SE :)