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Originally Posted by mapleg
(Post 30455942)
I don't normally buy gift cards, but thinking of this one. The gift card would be for my own use (some gift, eh?). I have read the Faq and don't see anything there I would find alarming....
There are red flags all over the thing: https://cimg2.ibsrv.net/gimg/www.fly...6efe4d06e4.png Not to mention the dark clouds. |
Isn't this VERY misleading???? I mean in particular the words 'HAS NEVER BEEN THIS REWARDING"
The special last week was double this offer, so it was actually MORE rewarding- and just last week .http://t.emails.aircanada.com/res/ai...261e60b346.jpghttp://t.emails.aircanada.com/res/ai...cb7a5f3318.jpghttp://t.emails.aircanada.com/res/ai...d71f487378.jpghttp://t.emails.aircanada.com/res/ai...a-t/spacer.gifPurchase Air Canada Gift Cards between November 27 and December 4, 2018, and stock up on Bonus Aeroplan® Miles.* The more you give, the more you get!http://t.emails.aircanada.com/res/ai...a-t/spacer.gifhttp://t.emails.aircanada.com/res/ai...dffefb25cf.jpghttp://t.emails.aircanada.com/res/ai...a-t/spacer.gifRemember to enter your Aeroplan number at the time of purchase. |
I received my bonus miles a few days ago but they were removed today. Anybody else? Anybody has ideas why? Is the CS form the best way to resolve this? I used my gift card back in December... |
Originally Posted by monsieurcumulus
(Post 30733582)
I received my bonus miles a few days ago but they were removed today. Anybody else? Anybody has ideas why? Is the CS form the best way to resolve this? I used my gift card back in December... |
Originally Posted by monsieurcumulus
(Post 30733582)
I received my bonus miles a few days ago but they were removed today. Anybody else? Anybody has ideas why? Is the CS form the best way to resolve this? I used my gift card back in December... |
Originally Posted by monsieurcumulus
(Post 30733582)
I received my bonus miles a few days ago but they were removed today. Anybody else? Anybody has ideas why? Is the CS form the best way to resolve this? I used my gift card back in December... The issue is to be investigated and i should get a response/remedy in the near future. |
Dear xxxxxxxxxxxxxx, Thank you for taking the time to write to us. We can understand why you wanted to contact us about our recent gift card promotion in conjunction with Aeroplan. I sincerely apologize for the delay that has occurred in seeing the offered bonus miles added to your Altitude account by the end of January. It was our intention to have all the mileage loaded within the planned time-frame, but unfortunately, there was a system issue that caused an interruption to that plan. I am pleased to advise, that after checking with Aeroplan today, they confirm that the applicable xxxx non-status bonus miles from your Air Canada Gift Card purchase have now been loaded to your account, and are available to use. Your comments give us the chance to improve and you can be assured they have been shared with the appropriate Management Teams. Thank you again for contacting us and for your patience. We hope for a future opportunity of welcoming you on board |
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