Rouge - Pleasant Surprise!
Nov 12, 2018, 10:50 am
#16
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Respectfully disagree.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
Agree.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
Nov 12, 2018, 11:14 am
#17
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
I think the dislike of Rouge is vastly overrated.
Yes, the narrow bodies have a crappy pitch in Y. Aside from that, it is almost 1:1 with mainline in terms of food/service on the ground experience.
I have done a bunch of segments on the 763 (not as many as YEG has) and its been fine.
I would say it is a success in reducing costs for AC (not our pocketbook, mind you) .
Yes, the narrow bodies have a crappy pitch in Y. Aside from that, it is almost 1:1 with mainline in terms of food/service on the ground experience.
I have done a bunch of segments on the 763 (not as many as YEG has) and its been fine.
I would say it is a success in reducing costs for AC (not our pocketbook, mind you) .
However, as we continue our race to the bottom and for those flying in preferred seats or up front I would agree the difference is becoming negligible (although I do like IFE which is available gate to gate).
Especially if you are < 170cm. I believe Rouge is often 30-31” vs 31-33” mainline? And yes I’m aware other carrriers default to 30 but this is not a AC vs Sprint thread
Nov 12, 2018, 11:17 am
#18
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Respectfully disagree.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
Agree.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
Agree.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
The good vs bad percentage (on crews anyway) of course, may vary somewhat
Nov 12, 2018, 11:31 am
#19
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
My use of the word "respectfully" was for the esteemed FTer @lcohen999.
Nov 12, 2018, 11:32 am
#20
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,564
Respectfully disagree.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
Agree.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
Well...... we have 518 pages of this thread Air Canada rouge, a leisure airline
Many poor experiences in the early days, cabin, service, crew. Those who FOTSG have their own opinions when deciding choose rouge for their trip. Those who fly frequently and some on FT who do so, have more experience and more diverse opinions.
We had a horrid experience in Dec 2013 to SRQ. Extremely poor service and poor crew were the main reasons. Even if only 2.5 hours approx and in Y, the issue wasn't the seat so much as these other items. Disney training and those crew hats were not going to convince me that this is what I wanted to fly.
In Jan 2017, I flew with YEG_SE4life to PHX in J on the 763. The seat was not comfortable, the cabin was cramped, but the service had deficiently improved and all of it was much better because of my travel buddy and because we were celebrating his 3MM.
I have done a number of Rouge 321 sectors to and from YQB this year, some up front, some in Y. For 1 hour, it was fine.
And thankfully, crew are more professional and look much better in the new uniforms.
Agree.
And that is the main reason rouge was invented and exists today. Huge savings to AC from salaries to cabin crew, among other things. As has been stated many times in the main rouge thread, it was never about being LOW COST to the pax, only low cost to AC. Which is fine.
That said, it was 6 years ago when it started.
I do not see a ton of difference anymore (especially in Y) between mainline and rouge. I have done J a few times and it was about the same. Same omelette for breakfast, same style of service.
The gap isn't wide anymore
Nov 12, 2018, 1:40 pm
#21
Join Date: Apr 2016
Location: YHZ/YQM
Programs: Aeroplan
Posts: 1,618
2 things:
1) I don't think I have ever questioned what the fuss is about. I merely share my experience.
2) People are voting with their wallets. That is why the airlines are going in this direction. A vote implies options. In this case, the wallets appear to be voting for it.
1) I don't think I have ever questioned what the fuss is about. I merely share my experience.
2) People are voting with their wallets. That is why the airlines are going in this direction. A vote implies options. In this case, the wallets appear to be voting for it.
2) Agreed. I know that the vast majority of travellers are voting with their wallets for the cheapest available seat, not the cheapest acceptable (to me) seat. Things will continue to get worse for the Y traveller.
Nov 12, 2018, 1:56 pm
#22
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
FOTSG Friend/Family of yyznomad: We booked our trip to *** on AC!
yyznomad: Is it Rouge?
FOTSG Friend/Family of yyznomad: Dunno Ż\_(ツ)_/Ż
Nov 12, 2018, 2:17 pm
#23
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,562
Obviously, J pods are better than anything Rouge has, Except for the ratcheting and bag destroying bins in the 763, I've got no problem with that aircraft.
The crew makes the difference. All things considered, I've had better success with Rouge crews then Express crews.
The crew makes the difference. All things considered, I've had better success with Rouge crews then Express crews.
Nov 12, 2018, 6:20 pm
#24
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Oh, Rouge in the beginning was terrible. When many SEs knew the procedures better than the in-charge, it was concerning.
That said, it was 6 years ago when it started.
I do not see a ton of difference anymore (especially in Y) between mainline and rouge. I have done J a few times and it was about the same. Same omelette for breakfast, same style of service.
The gap isn't wide anymore
That said, it was 6 years ago when it started.
I do not see a ton of difference anymore (especially in Y) between mainline and rouge. I have done J a few times and it was about the same. Same omelette for breakfast, same style of service.
The gap isn't wide anymore