Problems adding Aeroplan number to LH ticket
Oct 16, 2018, 12:29 am
#1
Original Poster
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
Problems adding Aeroplan number to LH ticket
Just purchased an intra-Europe ticket on Lufthansa website. No option to add Aeroplan as the FF number. Drop down box does not give AE as a choice. Tried to circumvent by creating a Lufthansa ID, added AE number to profile, then purchased ticket. But didn’t work, issued ticket does not have AE number and again drop down box does not offer AE as an FF choice in edit option for booking...
Anybody experienced this?
Thx much
Anybody experienced this?
Thx much
Oct 16, 2018, 2:35 am
#2
Join Date: Jan 2018
Location: Windsor/Detroit
Programs: AC*SE, Wyndham Dimond, Marriott Plat, Amex Plat CND & USA, active military, Yoga teacher.
Posts: 148
I did an itra-Europe flight last week and just added my AE # in the LH app.
If you have gold you should see it on your boarding pass. if you have any problems they can also add it at check in.
If you have gold you should see it on your boarding pass. if you have any problems they can also add it at check in.
Oct 16, 2018, 7:40 am
#3
Original Poster
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
thx. I just tried iPhone app, and again AE is not a choice in FF drop down box! All the other * programs seem to be there. Something very odd. Trying to see if general or just something associated with me/what I did.
Oct 16, 2018, 8:22 am
#5
Join Date: Jan 2018
Location: Windsor/Detroit
Programs: AC*SE, Wyndham Dimond, Marriott Plat, Amex Plat CND & USA, active military, Yoga teacher.
Posts: 148
I just tried on the LH app under my booking and it does not list AE as option any more but when you go to profile and miles and more account you can add your AE number there and it worked for me.
Oct 16, 2018, 10:18 am
#6
Original Poster
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
It's a business class ticket, so not having my *G on the BP until check-in is fine. As always just frustrating how little things don't work.
Oct 16, 2018, 12:19 pm
#7
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
my AE number shows up in my Lufthansa ID, but not in the booking. In the LH app, when I look for FF number, it says no membership...
Thx, I thought of that, but my logic was that LH forum folk would not know about an AE glitch. All the other * partners show up as an option...
It's a business class ticket, so not having my *G on the BP until check-in is fine. As always just frustrating how little things don't work.
Thx, I thought of that, but my logic was that LH forum folk would not know about an AE glitch. All the other * partners show up as an option...
It's a business class ticket, so not having my *G on the BP until check-in is fine. As always just frustrating how little things don't work.
Oct 16, 2018, 12:29 pm
#8
Original Poster
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
Nothing really - want to make sure I get my AQD, as making SE again this year will be a little tight. So essentially I'm being OCD :-)
Oct 16, 2018, 1:12 pm
#9
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,446
tcook052
Air Canada forum moderator
Oct 16, 2018, 2:31 pm
#10
Join Date: Jan 2018
Location: Windsor/Detroit
Programs: AC*SE, Wyndham Dimond, Marriott Plat, Amex Plat CND & USA, active military, Yoga teacher.
Posts: 148
You will also as *G get to use the senator lounge not just the bus lounge. Little different just a little better. But when you check in just added it then.
Oct 17, 2018, 5:11 am
#11
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
Earlier this month I was behind a AC*G who had arrived on AC and was flying on to PRG with LH in economy. The lounge access system wouldn't recognise the *G coded in the (AC issued) BP and the lounge warden was insisting the gentlemen shows his Aeroplan Gold which he of course didn't have with him.
So carry your card and ask the checkin agent to enter it into your reservation. Since you are in business class, it can wait till you arrive at the airport....
The website doesn't have AC as an FFP option, in fact the list is rather outdated, as it also lists former partner 9W too
So carry your card and ask the checkin agent to enter it into your reservation. Since you are in business class, it can wait till you arrive at the airport....
The website doesn't have AC as an FFP option, in fact the list is rather outdated, as it also lists former partner 9W too
Nov 3, 2018, 10:28 pm
#12
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
Air Canada / Aeroplan number in LH booking
I just booked a flight on lufthansa.com for my wife and wanted to add her Air Canada FF number. Interestingly, there is no Air Canada or Aeroplan FFP to chose from in the respective pull down menu. Does LH does not like AC anymore?
Nov 4, 2018, 4:35 am
#13
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,625
Maybe you can link the booking through Aeroplan site?